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Ruckland Court Care Home

Ruckland Avenue, Lincoln, Lincolnshire LN1 3TP
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I am delighted that she can enjoy her life is this caring, friendly community.Elizabeth A(Daughter of Resident/Service User)
Ruckland Court Care Home, Lincoln
I have nothing but praise for the home and for everyone that works thereSarah S(Daughter of Resident/Service User)
Ruckland Court Care Home, Lincoln
Ruckland Court Care Home, Lincoln

Ruckland Court Care Home is located in the North of Lincoln on the Ermine West estate. The home provides long term residential care, specialist dementia care and short term respite care. Ruckland Court has a range of accommodation including self contained apartments, enabling residents to maintain their independence.

Accommodation includes bedrooms and en-suite facilities with the option of a kitchenette in some of the rooms. Residents are encouraged to personalise their...  

Care Provided by Ruckland Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,400From £1,450
Residential Dementia CareFrom £1,400From £1,450

Get in touch with us today to arrange a free personal care assessment. This will help us provide a weekly fee tailored to your individual needs. Please note that the prices shown are only a guide — contact our Care Home for an exact quote based on your requirements.

Contact Ruckland Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Lisa Dent (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1994
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (62)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (62)

Visiting

  • Visitors welcome at any time.

Parking

  • There is a car park available onsite.

Ruckland Court Care Home Reviews (66)

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9.3

Ruckland Court Care Home has a Review Score of 9.3 (9.262) out of 10, based on 12 reviews in the last 2 years. Over all time Ruckland Court Care Home has 66 reviews.

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Showing 66 reviews matching selected criteria
Review from Lillian S (Sister of Resident) published on 22 May 2023 Submitted via Postal Card
Overall Experience
Always find staff very kind and helpful.
Everywhere was lovely and clean.

Food always looks very nice and well presented.

Reply from Adam Atkin, Home Manager at Ruckland Court Care Home

Thank you for leaving a review for Ruckland Court Care Home, it's great to hear how happy you are with our staff and our home.

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Review from Denise B (Daughter of Resident) published on 24 March 2023 Submitted via Website
Overall Experience
What a gem! We were looking for a suitable home for mum, who has mobility problems and failing sight. After visiting numerous homes, I came across Ruckland Court and arranged a visit. I was shown around by a lady, who gave a very in-depth description of the home and apologised for the huge renovations that were going on.
Mum moved in between Christmas and New Year. A huge change after living in her own home. She couldn’t have been made any more welcome.
The care in Ruckland is second to none. Having worked in a senior post in the NHS I was more than aware of the need for good quality, safe care and wanted the best for mum. And we have it. Every single member of staff I speak to knows my mum, no having to check notes to see who I am enquiring about. Nothing is too much for any of the staff. So kind and caring.
The manager is straight onto any queries and concerns I have are dealt with immediately.

We have found, in my opinion, the best home in Lincoln.

Reply from Adam Atkin, Home Manager at Ruckland Court Care Home

Thank you for your lovely review and kind words about Ruckland Court Care Home and our team of staff. It is a pleasure to welcome your mum into our home and it is lovely to hear that you are happy with our care for your mum. Your kind words will be passed onto the team. Best regards,

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Review from Linda B (Daughter of Resident) published on 6 February 2023 Submitted via Postal Card
Overall Experience

My mum was in Ruckland just over a year. She was quite a complex case to start with but with dedication from staff and occupational therapy, Mum was moving again. Mum was so happy living in the home. She loved the staff and they showed her so much love and care nothing was too much trouble, they did up and beyond care for her and my entire family. In her last days, the care was outstanding for us all. Mum felt the love from everyone. I can't thank everyone enough.

Reply from Adam Atkin, Home Manager at Ruckland Court Care Home

Thank you for taking the time to add a review for Ruckland Court, it's lovely to hear how happy you were with the care we provided for your mum.

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Review from B W (Niece of Resident) published on 14 December 2022 Submitted via Postal Card
Overall Experience

We just wanted to say how good the staff are at Ruckland Court Care Home. Our Aunty came in for respite care and all the members of staff were so helpful and nothing was too much trouble for them. She is now a permanent resident and their excellent care has continued, making the transition from home to care home so much easier. We would recommend Ruckland Court to anyone wanting to go into care.

Reply from Adam Atkin, Home Manager at Ruckland Court Care Home

Thank you for your lovely review of Ruckland Court Care Home, we are delighted to here how well your Aunt has settled in with us at Ruckland Court. It is our pleasure to care for her as part of our family here at Ruckland Court.

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Review from Rob C (Son of Resident) published on 27 June 2022 Submitted via Website
Overall Experience

Admitting that your parent needs to go into a home is a difficult time for anyone, but the staff have made this a lot easier. Nothing seems too much trouble for them. There is an excellent line of communication between myself and the home and everyone seems fully committed to making my mother's, and my lives easier.

Reply from Adam Atkin, Home Manager at Ruckland Court Care Home

Thank you for taking the time to leave a review for Ruckland Court Care Home, it is our pleasure to care for your loved one as part of our family here in Lincoln.

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Review from Helen A (Daughter of Resident) published on 27 June 2022 Submitted via Website
Overall Experience
Very grateful for the kindness and support showed to mum during her recent trips to hospital and minor surgery. Staff at Ruckland Court arranged transport, and escort and liaised with hospital staff. This was so reassuring as the family live far away.

Thank you to the Manager and all staff for continuing to care for mum so well.

Reply from Adam Atkin, Home Manager at Ruckland Court Care Home

Thank you for taking the time to leave a review for Ruckland Court, it is our pleasure to care for your mother as part of our family here at Ruckland Court.

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Review from Elaine E (Sister of Resident) published on 22 June 2022 Submitted via Website
Overall Experience

My Brother lives in Ruckland Court Care Home he is very well looked after. He loves being there. He goes to Dialysis every other day at 7am, he needs to be up 5.30am for this. He feels very confident that he is being looked after very well. The staff are brilliant to the residents.

Reply from Adam Atkin, Home Manager at Ruckland Court Care Home

Thank you for taking the time to write a review for Ruckland Court Care Home, we appreciate all comments and feedback. We are delighted to hear how pleased you are with our care for your brother, it is our pleasure to care for him as part of our family here at Ruckland Court.

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Review from Wendy E (Daughter of Resident) published on 22 June 2022 Submitted via Website
Overall Experience
I previously reviewed this wonderful Care Home when mum first went to stay there. To say they go over and above is an understatement. Nothing is too much for them, from the Management, Administration Team, and Front of House Team right through to the Care Team and Activities Team.
Mum is extremely well looked after and happy. What more could a daughter ask for when somebody else is looking after somebody who is so precious to me and my family?

Thank you Ruckland Court Care Home from the bottom of my heart. You are doing an amazing job.

Reply from Adam Atkin, Home Manager at Ruckland Court Care Home

Thank you for leaving a wonderful review for Ruckland Court Care Home, we truly appreciate your kind words and comments. It is our pleasure to care for your mother as part of our family here at Ruckland Court in Lincoln.

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Review from Colin E (Son-in-law of Resident) published on 15 June 2022 Submitted via Website
Overall Experience

Ruckland Court Care Home staff are so welcoming and helpful with all aspects of their services. In any business to make it successful, you have to have wonderful people operating the business from top to bottom. All I have is praise for the caring approach Ruckland Court Care Home has. We couldn't have chosen a better care home in Lincoln. The residents are treated to plenty of entertainment and trips out. When my wife and I visit we always have a chat not only with the staff but with lots of other residents. A wonderful care home and if I could give more stars I would.

Reply from Adam Atkin, Home Manager at Ruckland Court Care Home

Thank you for leaving such a lovely review for our home. We are delighted that you enjoy spending time here at Ruckland Court with our staff and visitors when you visit your loved one.

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Review from Marie S (Daughter of Resident) published on 8 April 2022 Submitted via Postal Card
Overall Experience

I was very apprehensive for mum to go into a residential home, but circumstances warranted it. However, now mum is in Ruckland Curt, my worries disappeared. The staff are so caring and mindful of each individual needs, from the kitchen staff, the laundry ladies, the hairdresser, management, and last but not least, the carers who feed, dress, wash, seeing to their personal needs. Nothing is any trouble for whatever the care is for each resident I have noticed. Well done, guys, and thank you.

Reply from Adam Atkin, Home Manager at Ruckland Court Care Home

Thank you for leaving a review for Ruckland Court Care Home, we are delighted to hear how happy you are with our care and care team, I will pass your comments on to the team.

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Review from Jon W (Son of Resident) published on 7 March 2022 Submitted via Website
Overall Experience

The staff are really good, nothing is too much trouble for them to help the residents of Ruckland Court have a better quality of life. They are always pleased to help whilst giving the best care they can. When residents are low or struggling they take it in their stride.

Also very helpful to other family members as well who can often feel a lot of pressure in difficult circumstances.

Reply from Adam Atkin, Home Manager at Ruckland Court Care Home

Thank you for taking the time to leave a review for Ruckland Court, it is our pleasure to care for your mum as part of our Ruckland Court family. It's wonderful to hear how well you've found her when you visit and will pass your kind words on to our staff team.

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Review from P B (Niece of Resident) published on 1 September 2021 Submitted via Postal Card
Overall Experience

My aunt, in her 100th year, is treated with dignity, compassion and genuine warmth. The staff are friendly and helpful to visitors. They have a truly human touch. I cannot praise them highly enough for their support in all circumstances and want to praise their approachability.

Reply from Lisa Dent, Home Manager at Ruckland Court Care Home

Thank you for taking the time to write a review for Ruckland Court Care Home, it's wonderful to hear how happy you are with our care for your Aunt. It is our pleasure to care for her as a much-loved member of our family here at Ruckland Court.

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Review from Bev M (Daughter of Resident) published on 1 June 2021 Submitted via Website
Overall Experience

I would like to thank everyone at Ruckland Court for the wonderful care that my mum has received. Mum took ill just before Covid began and stopped eating, drinking and became bedbound. During Covid, I have been able to keep in touch through regular video calls, I have watched her gain weight and she is back to her usual smiling self. I have even seen her out of bed, which I didn't think would ever happen again. Everyone at Ruckland is so friendly, helpful and can't do enough for Mum and us as a family. I can ring anytime, and they always let me know if anything is happening with Mum. She has been at Ruckland Court for 3 years now and I would like to thank everyone for the wonderful care and friendship that you give to her.

Reply from Lisa Dent, Home Manager at Ruckland Court Care Home

Thank you for taking the time to leave a review for Ruckland Court Care Home. We are delighted that you are so pleased with our care of your mother. I will ensure that your kind words are passed on to the staff team.

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Review from Abigail O (Daughter of Resident) published on 12 May 2021 Submitted via Website
Overall Experience

My mum stopped at this care home for two weeks respite, previously we had a bad experience with a different care home and I said I would never put my mum through that again so it was such a big decision when she went this time. I was so nervous when I took her but from the minute we arrived the staff made us feel instantly at ease. I visited my mum after she had been there a week and she looked so well and happy, I had not seen her like that in a long time. I truly cannot thank the staff enough for the amazing job they all do, you can see that they genuinely care and I would highly recommend this place to anyone.

Reply from Lisa Dent, Home Manager at Ruckland Court Care Home

Thank you for taking the time to leave a review for Ruckland Court Care Home, it was our pleasure to care for your mother during her stay with us. She is welcome to come and see us again any time.

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Review from Pat R (Daughter of Resident) published on 25 March 2021 Submitted via Postal Card
Overall Experience

About 4 weeks ago, our dear mum became very ill and our family feared we would lose her. However, the wonderful team at Ruckland Court, through their loving care, nurtured mum back to her usual self. From being bedridden, only taking minimal diet and fluids to now eating and drinking well and back to joining in with the amazing activities in the lounge area. Thank you so much to the amazing team at Ruckland Court!

Reply from Lisa Dent, Home Manager at Ruckland Court Care Home

Thank you for writing a review for Ruckland Court, we are delighted to hear that you are so pleased with our care of your Mother. We are very pleased that she is doing so well with us and has settled in so well with our Ruckland Court family.

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Review from D B (Power of Attorney of Resident) published on 18 March 2021 Submitted via Postal Card
Overall Experience

Throughout the almost three years that my friend was a resident in Ruckland Court, we were always impressed by the standard of care, consideration and understanding shown by all staff of all levels towards both my friend and ourselves. Despite increasing levels of dementia, she was treated with courtesy and great attempts was made to care for her appropriately. Many thanks to all.

Reply from Lisa Dent, Home Manager at Ruckland Court Care Home

Thank you for taking the time to leave a review for Ruckland Court Care Home, we appreciate all comments and feedback. It's lovely to hear that you are so happy with our care of your friend.

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Review from Teresa S (Daughter of Resident) published on 15 January 2021 Submitted via Website
Overall Experience

Ruckland Court has, despite lockdown, provided exceptional support and care and gone the extra mile to reassure relatives that their loved ones are safe. This is 100% due to the dedication of the staff who continue to provide excellent care for my mother and all the other residents.

Reply from Lisa Dent, Home Manager at Ruckland Court Care Home

Thank you for leaving a review for Ruckland Court, we are very pleased to hear how happy you are with the care and support of our residents. We will pass your kind words on to our staff team.

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Review from Nicola S (Niece of Resident) published on 15 January 2021 Submitted via Website
Overall Experience

Very welcoming and friendly care home. My uncle has been in the home since last June and all the staff we have had contact with have always been, helpful, polite and respectful to us and my uncle. Information is readily available regarding what is happening in the home (especially since covid) such as visiting rules, how the residents are and the way the team are managing the virus. My uncle enjoys the meals and social interaction in the dining room and occasionally the lounge.

Reply from Lisa Dent, Home Manager at Ruckland Court Care Home

Thank you for taking the time to write a review for Ruckland Court Care Home. We appreciate all comments and feedback and will pass your kind words on to our staff team. It is a pleasure to care for your uncle as part of our Ruckland Court family.

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Review from Paul M (Son of Resident) published on 1 October 2020 Submitted via Website
Overall Experience

I am very impressed by the care provided by Ruckland Court. Throughout her residency, my mother was always treated with respect and professionalism. All the staff were so consistently friendly to both my mother and her friends and relatives alike. She had a very long and fulfilling life and Ruckland Court provided a wonderful environment for her final years. I cannot speak too highly of the care workers - a dreadfully undervalued profession in my opinion. My mother was so appreciative of her care and expressed this to all her family. We are so grateful to you all.

Reply from Lisa Dent, Home Manager at Ruckland Court Care Home

Thank you very much for taking the time to write a review for Ruckland Court, it was a pleasure to care for your Mother. We greatly appreciate all comments and feedback and I will ensure that your kind words are passed on to the staff team.

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Review from N B (Son of Resident) published on 14 September 2020 Submitted via Postal Card
Overall Experience

My mother is looked after very well and with compassion. She is happy to have so many friendly staff on than 24-hours a day.

Reply from Lisa Dent, Home Manager at Ruckland Court Care Home

Thank you for taking the time to leave a review for Ruckland Court Care Home, we are very pleased to hear that you are so pleased with the care of your Mother and I will pass your kind words on to our staff team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 July 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (3) & Events (0)

News
  • 12 Sep 2025

    Fenchurch House Care Home, part of Country Court, welcomed residents and colleagues to celebrate the Country Court in Bloom 2025 Awards, the group’s annual gardening celebration. This year’s theme, “Your...

  • 15 Oct 2024

    October 2024; Ruckland Court Care Home in Ermine, North Lincoln, proudly sponsored the welcome drinks at this year’s Age UK Starlight Ball, hosted at the White Hart Hotel in Lincoln....

  • 17 Sep 2024

    September 2024: Ruckland Court Care Home in Lincoln recently hosted a successful Summer Fair raising over £400 for the residents' comfort fund. The event, which took place in the home’s...

Upcoming Events

There are no upcoming events for Ruckland Court Care Home.

Awards / Recognitions (12)

  • 30 Jan 2026Recipient: Country Court
  • 31 Jan 2025Recipient: Country Court
  • 31 Jan 2024Recipient: Country Court

Accreditations

There are no accreditations posted yet for Ruckland Court Care Home.

Meet the Team (6)

Melissa Stothard
Melissa StothardJob Title:Home AdministratorJoined: 2019

Melissa is our home administrator at Ruckland Court. She has worked here since 2019, previously working in hospitality management. Melissa’s grandmother moved into Ruckland Court, and she was impressed, so she decided to apply for the role when it became available. She enjoys the homely and welcoming atmosphere and loves to support our home and get to know our residents and their families.

Stacy Poucher
Stacy PoucherJob Title:Deputy ManagerJoined: 2024

Stacy Poucher is our Deputy Manager at Ruckland Court. Stacy’s passion for caring started when she supported her nan growing up. She went on to study Health and Social Care at Lincoln University and began her career as a carer 8 years ago. Since then, she progressed to Senior and is now Deputy Manager. She is dedicated to providing person-centred care and supporting both residents and staff to create a warm and welcoming environment.

Michelle Middleton
Michelle MiddletonJob Title:Client Services ManagerJoined: 2016

Michelle has worked at Ruckland Court since 2016.

Progressing to the role of Client Services Manager after being in the role of Head Housekeeper. Michelle supervises the day-to-day operations in the customer service department, particularly focusing on food and beverage service and helping to maintain the high standards in the Home.

She was recognised with a Country Court award for ‘Our Values’ for her dedication to our residents. Michelle is passionate about recognising the little things that matter to people and doing her best to ensure our residents lead fulfilled lives.

April Hardy
April HardyJob Title:Lead Well-being CoordinatorJoined: 2024

April has been our Well-being Lead for a year and loves how varied each day is. She’s passionate about learning each resident’s life story to create meaningful, person-centred activities. With a background in nurseries and pre-schools, she brings her experience in engaging activities to all ages. Her goal is to enrich residents’ lives and make every day enjoyable here at Ruckland Court.

Denise Lawson
Denise LawsonJob Title:Care Assistant

Denise has been a Care Assistant at Ruckland Court Care Home since 2012. As part of our care team she is responsible for providing five star care for our residents. She was recognised with a Country Court Care Hero award for putting residents at the heart of everything she does. Denise is passionate about dementia care and will always show compassion and put others before herself.

Lisa Dent
Lisa DentJob Title:Home ManagerJoined: 2003
Lisa Dent has worked for Country Court’s care homes in Lincoln since 2003, starting as a care assistant and being promoted to Home Manager. She has many years of experience in the care industry and is passionate about caring for people and

strives to deliver the very best person-centred care. She operates an open-door policy and welcomes families to come and see her anytime.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ruckland Court Care Home to verify any information. View our terms and conditions. Ruckland Court Care Home has an Enhanced Service -more info.