What types of Care is Syne Hills Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Syne Hills Care Home have?

There are 14 Single Rooms and 8 Couples/Companion Rooms.

What are the Facilities & Services at Syne Hills Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Syne Hills Care Home to the centre of Skegness?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Syne Hills Care Home, 16 Syne Avenue, Seacroft, Skegness, Lincolnshire PE25 3DJ

Review from C G (Daughter of Resident) published on 26 May 2026 Submitted via Website • Report

Overall Experience

My father was cared for with dignity, compassion and kindness. All the staff, including kitchen and cleaning staff, were polite, helpful and friendly. They knew my name, helped me gain access to the home (I'm a wheelchair user) and always offered me a cup of tea.

They made great efforts to get to

know my lovely Dad and they saw the man before Alzheimer's overtook him. They spoke kindly to him, checked on him regularly and ensured he was clean and comfortable. I felt that they never patronised him and that they "cared" about his welfare and happiness, over and above their formal duties.

The medical staff kept him as well as he could be, in the circumstances, and kept myself, my brother and sister fully informed of changes in his general health and the progress of the Alzheimer's as it worsened. Their end of life care was considerate, tender and helped him die surrounded by kindness and calm. I believe Dad was not frightened in the weeks leading up to his death. I applaud them all.

Reply from Ash Piddington-Smith, Registered Manager at Syne Hills Care HomeThank you so much for your deeply moving and generous words. It means a great deal to everyone at Syne Hills to know that your father was cared for with dignity, kindness and compassion.
We are truly touched that you felt Dad was seen as the person he was, beyond his Alzheimer's, and that you and your family felt supported and kept informed throughout his time with us. Providing comfort, respect and reassurance, especially during end of life care, is something we hold very close to our hearts.
Your recognition of the whole team, including care, medical, kitchen and housekeeping staff, will mean so much to them. It was a privilege to care for your father, and we are grateful that you trusted us during such an important and emotional time.
With sincere condolences and warmest wishes to you and your family.

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Review from R H (Daughter of Resident) published on 5 May 2026 Submitted via Postal Card • Report

Overall Experience

Overall, a good experience for emergency respite care.
Friendly and helpful staff.

Reply from Ash Piddington-Smith, Registered Manager at Syne Hills Care HomeThank you very much for your kind feedback.
We are pleased to hear that your experience of emergency respite care was a positive one and that you found our staff friendly and helpful. We understand how important it is to provide reassurance and support during what can often be a difficult time, and we are glad we were able to help.
Thank you again for taking the time to share your comments.

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Review from M S (Son of Resident) published on 29 April 2026 Submitted via Postal Card • Report

Overall Experience

The friendliness and kindness of the carers is what makes the care home so great.

Reply from Ash Piddington-Smith, Registered Manager at Syne Hills Care HomeThank you very much for your lovely feedback.
We are delighted to hear that the friendliness and kindness of our carers has made such a positive impression. Our team works hard to create a warm, caring, and supportive environment for every resident, and your comments will mean a great deal to them.
Thank you again for taking the time to share your kind words.

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Review from R M (Son of Resident) published on 29 April 2026 Submitted via Postal Card • Report

Overall Experience

The care home is well run. Always clean and the staff very friendly.

Reply from Ash Piddington-Smith, Registered Manager at Syne Hills Care HomeThank you very much for your kind feedback.
We are pleased to hear that you feel Syne Hills is well run, clean, and welcoming. Our team works hard to maintain a safe, comfortable environment for residents, and it is lovely to know that their friendliness has been recognised.
Thank you again for taking the time to share your comments.

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Review from P B (Daughter of Resident) published on 29 April 2026 Submitted via Postal Card • Report

Overall Experience

I was surprised to learn that meals are not made from scratch but are bought in. Otherwise I have nothing to fault my mum is happy there she is safe and gets 24 hours care which I could no longer give her owing to Alzheimer's.

Reply from Ash Piddington-Smith, Registered Manager at Syne Hills Care HomeThank you very much for taking the time to share your feedback.
We are pleased to hear that your mum is happy, safe, and receiving the 24-hour care and support she needs. We understand how difficult it can be when a loved one requires more care than can be provided at home, especially when living with Alzheimer's, and we are grateful for the trust you have placed in us.
We also appreciate your comments regarding the meals. We understand this was a surprise, and your feedback has been noted. We always aim to ensure residents receive nutritious, enjoyable meals that meet their individual needs and preferences, and we will continue to review our catering arrangements to ensure the best possible experience for our residents.
Thank you again for your honest feedback and kind words about your mum's care.

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Review from Nick K (Son of Resident) published on 29 April 2026 Submitted via Postal Card • Report

Overall Experience

Very happy with mum's care.

Reply from Ash Piddington-Smith, Registered Manager at Syne Hills Care HomeThank you very much for your kind feedback.
We are delighted to hear that you are very happy with your mum's care. It means a great deal to our team to know that the support we provide is appreciated.
Thank you for placing your trust in Syne Hills Care Home.

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Review from Mary W (Daughter of Resident) published on 29 April 2026 Submitted via Postal Card • Report

Overall Experience

The staff at Syne Hills made mum settle in quickly with their caring ways and their chats, they are really thoughtful and go the extra mile to make residents smile. They work very hard and are patient in a demanding job. I do think care home fees are very expensive.

Reply from Ash Piddington-Smith, Registered Manager at Syne Hills Care HomeThank you very much for sharing your feedback.
We are delighted to hear that your mum settled in quickly and that our staff's caring approach, thoughtful conversations, and kindness have helped her feel comfortable and supported. It means a great deal to know that our team's hard work, patience, and dedication are recognised.
We also appreciate your comments regarding care home fees. We understand that the cost of care is an important consideration for families, and we always aim to ensure that the care, support, environment, and services we provide reflect the needs and wellbeing of our residents.
Thank you again for your kind words and for the trust you place in Syne Hills to care for your mum.

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Review from J B (Daughter of Resident) published on 29 April 2026 Submitted via Postal Card • Report

Overall Experience

Dad recently required to be seen by the paramedics, the staff always treat dad with dignity and respect taking his wishes into consideration which is particularly important when having to deal with medical professionals. My dad enjoys a banter with the staff and they relate well to his sense of humour.

Staff are always very friendly and welcoming.

Reply from Ash Piddington-Smith, Registered Manager at Syne Hills Care HomeThank you very much for your kind and thoughtful feedback.
We are pleased to hear that your dad is treated with dignity, respect, and consideration, especially during times when support from medical professionals is needed. Ensuring each resident's wishes are listened to and respected is extremely important to us.
It is also lovely to hear that your dad enjoys sharing banter with the staff and that they connect so well with his sense of humour. Building positive relationships with residents is a valued part of the care we provide, and we are glad this helps him feel comfortable and supported.
Thank you again for your comments and for recognising the friendliness and warmth of our team. Your feedback is greatly appreciated by everyone at Syne Hills.

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Review from Jane W (Daughter of Resident) published on 27 April 2026 Submitted via Website • Report

Overall Experience

I am very pleased with the care mum receives at Syne Hills. The staff work hard and are very friendly and approachable. The staff are really kind to mum and interact with her alot. This makes her feel valued and 'at home'. She has forged friendships with other residents and feels part of a family made

up of residents and staff.
It's a great shame, however, that the weekly trips out from Syne Hills appear to have ceased. The trips out were really enjoyed, and the change of scenery gave the resident's mental health a real boost.

Reply from Ash Piddington-Smith, Registered Manager at Syne Hills Care HomeThank you very much for your thoughtful feedback.

We are delighted to hear that you are pleased with the care your mum receives at Syne Hills, and that our staff are kind, friendly, and approachable. It is especially lovely to know that your mum feels valued, at home, and part of a wider family with both residents and staff. This is exactly the kind of warm and supportive environment we strive to create.

We also appreciate your comments regarding the weekly trips out. We understand how important these outings were for residents' wellbeing, enjoyment, and mental health. Your feedback has been noted, and we will review how we can continue to provide meaningful opportunities for residents to enjoy a change of scenery and positive experiences outside the home.

Thank you again for your kind words and for raising this important point. We truly value your support and the trust you place in us to care for your mum.

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Review from Richard M (Nephew of Resident) published on 27 April 2026 Submitted via Website • Report

Overall Experience

I have no hesitation in recommending syne Hills Care home to anyone looking for a safe and excellent provider of care services to a relative or loved one. The care that they provide is first rate and the commitment to provide a safe and comfortable environment is excellent and provides comfort to myself

and my family that my Aunt is in a safe and well cared for. Their communication with me is always timely and ensures that all of my Aunts needs are met. My Aunt is happy and my family and I thank Syne Hills for their ongoing support.

Reply from Ash Piddington-Smith, Registered Manager at Syne Hills Care HomeThank you so much for your kind words and heartfelt recommendation.
We are delighted to hear that you and your family feel reassured by the care and support your Aunt receives at Syne Hills Care Home. Providing a safe, comfortable, and caring environment is at the heart of everything we do, and it means a great deal to know that our commitment is giving your family peace of mind.
We are also pleased that our communication has helped ensure your Aunt's needs are met in a timely and supportive way. Your feedback will be shared with the whole team, who will be truly encouraged by your appreciation.
It is a privilege to care for your Aunt, and we thank you and your family for your continued trust and support.

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Review from Andy S (Son of Resident) published on 24 April 2026 Submitted via Website • Report

Overall Experience

My mother has now been at Syne Hills for eight months and I couldnt be happier with the service they provide for her. The Carers interaction with the residents is second to none. They not only care, they laugh and joke with the residents, keep them entertained and they love them as if they were their

own family. From art and crafts to bingo, musicians and choirs to summer fete's. Ive experienced it all at Synes Hills. I know my mother is in a wonderful place for her final years.

Reply from Ash Piddington-Smith, Registered Manager at Syne Hills Care HomeThank you so much for your wonderful review. It means a great deal to hear how happy you are with the care and support your mother has received over the past eight months.
Our team works hard to create a warm, friendly and uplifting environment, so it is especially lovely to know that the carers' kindness, humour and genuine connection with residents have made such a positive impression. We are proud to offer not only quality care, but also meaningful experiences through activities and events that bring joy to daily life.
Thank you for trusting us with your mother's care. Knowing that you feel she is in a safe, loving and happy place for her later years is truly the highest compliment we could receive.

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Review from Teresa W (Friend of Resident) published on 30 March 2026 Submitted via Postal Card • Report

Overall Experience

As a regular visitor to Syne Hills, I can say the level of care is second to none. It is more of an extended family feeling rather than an institution. The staff are always friendly and knowledgeable. The activities offered are varied, fun and plentiful. The meals are of good quality and the home is

always fresh and clean. A lovely home that I would highly recommend.

Reply from Kanagasingam Kannan, Director at Syne Hills Care HomeDear Teresa , Thank you very much for taking the time to provide us with your review. We truly appreciate hearing from everyone, as your feedback plays an important role in helping us continue to improve.

At Syne Hills, we value all comments and suggestions, and your input helps us make positive changes across the business.

Thank you again for your support.

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Review from Mandy L (Daughter of Resident) published on 13 February 2026 Submitted via Website • Report

Overall Experience

I would highly recommended Syne Hills care home, my mum has been in the home for 2 years so far and the level of care and attention is very high. All the staff are lovely. There are plenty of activities for the residents to join in with if they wish too.

Reply from Kanagasingam Kannan, Director at Syne Hills Care HomeWe would like to extend our heartfelt thanks for the lovely review of Syne Hills Care Home and the care we provide to our residents.
It truly means so much to receive such wonderful feedback from families and friends. Your kind words not only brighten our day, but also reflect the genuine dedication, compassion, and high standards of care that our team strives to deliver every single day.
Knowing that our efforts are appreciated and that our residents are receiving the quality of care they deserve reassures us that we are fulfilling our commitment to creating a safe, supportive, and caring environment.
Thank you again for taking the time to share your experience - your feedback means the world to us. Thank you, Management Team at Syne Hills Care home

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Review from Joanne M (Nephew of Resident) published on 16 September 2024 Submitted via Website • Report

Overall Experience

We would like to highly commend the professional, supportive, and friendly manner that Syne Hills Care Home provides. The staff are just the most helpful, tentative and caring people we have ever dealt with. We highly recommend anyone looking for a care home for their loved one will not be disappointed.

The management and support staff are always willing to ensure that we (the family) are kept well-informed about our aunt's care. Well done to all the management and staff at Syne Hills - we have nothing but praise for your care home and are so very grateful for everything you do.

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Review from Rebecca W (Daughter of Resident) published on 20 February 2018 Submitted via Website • Report

Overall Experience

My mum came for the first time for 1 week, whilst my husband and I went to see the grandchildren. Because of a thorough pre-admission assessment, her room completely met her needs to be as independent as she can. Staff were just lovely and very caring without being condescending. Mum mentioned that

the food was good and again kitchen staff made sure she didn't miss out on pudding and gave sugar-free desserts. She had her hair done and went with a carer on a prebooked outing into town. The owner, also took mum on a different day to Winthorpe to see the sea which she was thrilled about. Apparently, she does this with all residents that can get in the car on top of more organised outings.
I noticed how well staffed the home was and staff seemed genuinely happy in their work, speaking highly of their employers, which is rare.
The home was spotless with good infection control measures. I met the housekeeper who was thorough and lovely.

Reply from Christopher Sweeney, Director at Syne Hills Care HomeThank you Rebecca for taking the time to let us have such valuable feedback. It is always such a boost to us all when we are told how our efforts can make such an anxious and often stressful time, pleasurable. We are delighted that Mum settled in and found everything to be just as we would like, safe, comfortable, remain independent, enjoying her time and food and of course being able to get out into Skegness (even if it was a little bit nippy!). We will look forward to seeing Mum again soon and so pleased that you were able to enjoy your break away! Thank you.