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The home offers tailored support plans developed in collaboration with residents, families, and relevant professionals to ensure that physical, emotional, and social needs are met. Staff are trained to deliver compassionate care with professionalism and respect,...
Care Provided by Syne Hills Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 30 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Chiropodist, newspapers and hair dresser charges are not included. All rooms are delegated to the resident to meet their needs. All room prices varies depending on the personal dependency level and the room size. If the person is social services , we only have two rooms that do not have a top up on them.
The price(s) shown are provided by the care home. Contact Syne Hills Care Home for full pricing details and T&Cs.
Contact Syne Hills Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Syne Hills Care Home Ltd
- Private Owned
Person in charge
- Ash Piddington-Smith (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 18+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2026
- Number of floors: 3
Room Information
- Single Rooms (14)
- Couples/Companion Rooms (8)
- Single Rooms with ensuite Wet Room (8)
- Couples/Companion Rooms with ensuite Wet Room (3)
Visiting
- You may visit Syne Hills residential home at any times however they do ask to not visit during protected mealtimes. If these are only times available, they would appreciate you contacting the home so they can arrange a potential different seating area where others will not be disturbed.
Parking
- Syne Hills has their own free onsite parking facilities available, but they do ask that you please do not park in front of the main entrance in case of emergencies.
Syne Hills Care Home Reviews (17)
Syne Hills Care Home has a Review Score of 9.6 (9.584) out of 10, based on 16 reviews in the last 2 years.
Over all time Syne Hills Care Home has 17 reviews.
My mother was placed at Syne Hills in August 2025 In that time I have witnessed first class service from the carers who not only care but treat the residents as a loved family member. There are lots of activities for the residents such as Bingo, Art and Craft, Music with live singers and musicians every now and again. We attended garden parties and social events which the residents love. There are a good range of rooms available for various prices, but offer good value for money. All the staff including management are very friendly and interact well with residents
Thank you so much for taking the time to share your wonderful feedback. It means a great deal to us to hear that your mother has had such a positive experience since joining Syne Hills.
Our team is passionate about providing compassionate, person-centred care, and we're delighted that you've...
Coffee could be better !!
Thank you for your lovely feedback. We're delighted to hear you found our home relaxed, approachable, and enjoyed the welcoming atmosphere. We also appreciate your honest comment about the coffee-we'll certainly take it on board! Thank you for taking the time to share your experience.
Very happy with mums care.
Thank you for your kind feedback. We're so pleased to hear that you're happy with your mum's care. It means a great deal to our team to know their dedication is making a positive difference. Thank you for your support.
Syne Hills is a wonderful, happy place. The residents are well looked after by attentive, experienced and well qualified staff. I chose Syne Hills for my mother as it has an excellent reputation with honest, very hardworking staff including management. My mother recently had a condition which was quickly and accurately identified. It was dealt with effectively for which I am very grateful.
Thank you for your kind feedback. We're so pleased to hear that you're happy with your mum's care. It means a great deal to our team to know their dedication is making a positive difference. Thank you for your support.
I am very pleased My wife is getting the very best of care, the care workers here go the extra mile nothing is too much for them they are also very friendly and knows everyone by first names I would very highly recomend Syne Hills the staff are forever teaching patients different skills to keep their brains active,
Thank you so much for your wonderful review. We truly appreciate your kind words and are delighted to hear that your wife is receiving such excellent care. Our team is dedicated to going the extra mile, and it's lovely to know their kindness and commitment have made such a positive difference. Your recommendation means a great deal to us. Thank you for your support.
My father was cared for with dignity, compassion and kindness. All the staff, including kitchen and cleaning staff, were polite, helpful and friendly. They knew my name, helped me gain access to the home (I'm a wheelchair user) and always offered me a cup of tea.
They made great efforts to get to know my lovely Dad and they saw the man before Alzheimer's overtook him. They spoke kindly to him, checked on him regularly and ensured he was clean and comfortable. I felt that they never patronised him and that they "cared" about his welfare and happiness, over and above their formal duties.
The medical staff kept him as well as he could be, in the circumstances, and kept myself, my brother and sister fully informed of changes in his general health and the progress of the Alzheimer's as it worsened. Their end of life care was considerate, tender and helped him die surrounded by kindness and calm. I believe Dad was not frightened in the weeks leading up to his death. I applaud them all.
We are truly touched that you felt Dad was seen as the person he was, beyond his Alzheimer's, and that you and...
Friendly and helpful staff.
We are pleased to hear that your experience of emergency respite care was a positive one and that you found our staff friendly and helpful. We understand how important it is to provide reassurance and support during what can often be a difficult time, and we are glad we were able to help.
Thank you again for taking the time to share your comments.
The friendliness and kindness of the carers is what makes the care home so great.
We are delighted to hear that the friendliness and kindness of our carers has made such a positive impression. Our team works hard to create a warm, caring, and supportive environment for every resident, and your comments will mean a great deal to them.
Thank you again for taking the time to share your kind words.
The care home is well run. Always clean and the staff very friendly.
We are pleased to hear that you feel Syne Hills is well run, clean, and welcoming. Our team works hard to maintain a safe, comfortable environment for residents, and it is lovely to know that their friendliness has been recognised.
Thank you again for taking the time to share your comments.
I was surprised to learn that meals are not made from scratch but are bought in. Otherwise I have nothing to fault my mum is happy there she is safe and gets 24 hours care which I could no longer give her owing to Alzheimer's.
We are pleased to hear that your mum is happy, safe, and receiving the 24-hour care and support she needs. We understand how difficult it can be when a loved one requires more care than can be provided at home, especially when living...
The staff at Syne Hills made mum settle in quickly with their caring ways and their chats, they are really thoughtful and go the extra mile to make residents smile. They work very hard and are patient in a demanding job. I do think care home fees are very expensive.
We are delighted to hear that your mum settled in quickly and that our staff's caring approach, thoughtful conversations, and kindness have helped her feel comfortable and supported. It means a great deal to know that our team's hard work, patience,...
Dad recently required to be seen by the paramedics, the staff always treat dad with dignity and respect taking his wishes into consideration which is particularly important when having to deal with medical professionals. My dad enjoys a banter with the staff and they relate well to his sense of humour. Staff are always very friendly and welcoming.
We are pleased to hear that your dad is treated with dignity, respect, and consideration, especially during times when support from medical professionals is needed. Ensuring each resident's wishes are listened to and respected is extremely...
I have no hesitation in recommending syne Hills Care home to anyone looking for a safe and excellent provider of care services to a relative or loved one. The care that they provide is first rate and the commitment to provide a safe and comfortable environment is excellent and provides comfort to myself and my family that my Aunt is in a safe and well cared for. Their communication with me is always timely and ensures that all of my Aunts needs are met. My Aunt is happy and my family and I thank Syne Hills for their ongoing support.
We are delighted to hear that you and your family feel reassured by the care and support your Aunt receives at Syne Hills Care Home. Providing a safe, comfortable, and caring environment is at the heart of everything we do, and it...
As a regular visitor to Syne Hills, I can say the level of care is second to none. It is more of an extended family feeling rather than an institution. The staff are always friendly and knowledgeable. The activities offered are varied, fun and plentiful. The meals are of good quality and the home is always fresh and clean. A lovely home that I would highly recommend.
Dear Teresa , Thank you very much for taking the time to provide us with your review. We truly appreciate hearing from everyone, as your feedback plays an important role in helping us continue to improve.
At Syne Hills, we value all comments and suggestions, and your input helps us make positive changes across the business.
Thank you again for your support.
I would highly recommended Syne Hills care home, my mum has been in the home for 2 years so far and the level of care and attention is very high. All the staff are lovely. There are plenty of activities for the residents to join in with if they wish too.
It truly means so much to receive such wonderful feedback from families and friends. Your kind words not only brighten our day, but also reflect the genuine...
We would like to highly commend the professional, supportive, and friendly manner that Syne Hills Care Home provides. The staff are just the most helpful, tentative and caring people we have ever dealt with. We highly recommend anyone looking for a care home for their loved one will not be disappointed. The management and support staff are always willing to ensure that we (the family) are kept well-informed about our aunt's care. Well done to all the management and staff at Syne Hills - we have nothing but praise for your care home and are so very grateful for everything you do.
I noticed how well staffed the home was and staff seemed genuinely happy in their work, speaking highly of their employers, which is rare.
The home was spotless with good infection control measures. I met the housekeeper who was thorough and lovely.
Thank you Rebecca for taking the time to let us have such valuable feedback. It is always such a boost to us all when we are told how our efforts can make such an anxious and often stressful time, pleasurable. We are delighted that Mum settled in and found everything to be just as we would like,...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 September 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 06 Jun 2026
There was a very special celebration as Audrey marked her incredible 104th birthday, surrounded by friends, family, residents, staff, and special guest Councillor Dan Kirk, the Mayor of Skegness. The...
There are no upcoming events for Syne Hills Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Syne Hills Care Home.
Accreditations
There are no accreditations posted yet for Syne Hills Care Home.
Meet the Team (6)

Ash Piddington-Smith is our Registered Manager and brings over 10 years of hands-on experience in care. Having started their career as a carer, Ash has developed a strong understanding of the sector at every level, combining practical knowledge with compassionate leadership. With a specialism in dementia care, Ash is passionate about delivering truly person-centred support that respects each individual’s needs, preferences and dignity. Dedicated to improving outcomes and raising standards, Ash leads with warmth, professionalism and a clear commitment to high-quality care.

Cheryl is the Care Home Coordinator at Syne Hills and has been part of the home for 18 years as of 2026. She holds an NVQ Level 4 in Care and brings extensive experience, dedication, and knowledge to her role as Care Home Coordinator. Cheryl supports the Registered Manager in his duties, helping to oversee the smooth running of the home while promoting high standards of care, teamwork, and resident wellbeing.

Fran is our Lead Senior and IPC Lead, bringing a real passion for care and a strong commitment to maintaining the highest standards. With a keen eye for detail, Fran plays an important role in ensuring care is delivered safely, effectively and with compassion. Dedicated, knowledgeable and highly organised, Fran is committed to supporting both residents and staff, helping to create a caring, professional environment where quality and wellbeing always come first.

Kim supports the catering team at Syne Hills by preparing nutritious meals, maintaining strict hygiene, cleaning equipment, and serving residents with dignity and kindness.

Fiona supports the catering team at Syne Hills by preparing nutritious meals, maintaining strict hygiene, cleaning equipment, and serving residents with dignity and kindness.

Mark ensures the Syne Hills building, grounds, and equipment are safe, functional, and well-maintained, directly impacting residents' safety and comfort.
Frequently Asked Questions about Syne Hills Care Home
What types of Care is Syne Hills Care Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Syne Hills Care Home have?
There are 14 Single Rooms and 8 Couples/Companion Rooms.
What are the Facilities & Services at Syne Hills Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Syne Hills Care Home to the centre of Skegness?
0.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Syne Hills Care Home to verify any information. View our terms and conditions. Syne Hills Care Home has an Enhanced Service -more info.