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Syne Hills Care Home

16 Syne Avenue, Seacroft, Skegness, Lincolnshire PE25 3DJ
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Syne Hills Care Home, Skegness
Syne Hills Care Home, Skegness
Syne Hills Care Home, Skegness

Syne Hills provides high-quality residential care in a safe, supportive, and person-centred environment. The service is designed to meet the individual needs of residents, promoting dignity, independence, and overall wellbeing at every stage of care.

The home offers tailored support plans developed in collaboration with residents, families, and relevant professionals to ensure that physical, emotional, and social needs are met. Staff are trained to deliver compassionate care with professionalism and respect,...  

Care Provided by Syne Hills Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£835 - £1,085£835 - £970
Residential Dementia Care£894 - £1,142£894 - £1,027

Chiropodist, newspapers and hair dresser charges are not included. All rooms are delegated to the resident to meet their needs. All room prices varies depending on the personal dependency level and the room size. If the person is social services , we only have two rooms that do not have a top up on them.

Contact Syne Hills Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Syne Hills Care Home Ltd
  • Private Owned

Person in charge

  • Ash Piddington-Smith (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 18+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2026
  • Number of floors: 3

Room Information

  • Single Rooms (14)
  • Couples/Companion Rooms (8)
  • Single Rooms with ensuite Wet Room (8)
  • Couples/Companion Rooms with ensuite Wet Room (3)

Visiting

  • You may visit Syne Hills residential home at any times however they do ask to not visit during protected mealtimes. If these are only times available, they would appreciate you contacting the home so they can arrange a potential different seating area where others will not be disturbed.

Parking

  • Syne Hills has their own free onsite parking facilities available, but they do ask that you please do not park in front of the main entrance in case of emergencies.

Syne Hills Care Home Reviews (17)

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9.6

Syne Hills Care Home has a Review Score of 9.6 (9.584) out of 10, based on 16 reviews in the last 2 years. Over all time Syne Hills Care Home has 17 reviews.

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Review from Andy S (Son of Resident) published on 20 July 2026 Submitted via Postal Card
Overall Experience

My mother was placed at Syne Hills in August 2025 In that time I have witnessed first class service from the carers who not only care but treat the residents as a loved family member. There are lots of activities for the residents such as Bingo, Art and Craft, Music with live singers and musicians every now and again. We attended garden parties and social events which the residents love. There are a good range of rooms available for various prices, but offer good value for money. All the staff including management are very friendly and interact well with residents

Reply from Ash Piddington-Smith, Registered Manager at Syne Hills Care Home

Thank you so much for taking the time to share your wonderful feedback. It means a great deal to us to hear that your mother has had such a positive experience since joining Syne Hills.

Our team is passionate about providing compassionate, person-centred care, and we're delighted that you've...  

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Review from T S (Sister-in-law of Resident) published on 15 July 2026 Submitted via Postal Card
Overall Experience
Relaxed and approachable. nice atmosphere

Coffee could be better !!

Reply from Ash Piddington-Smith, Registered Manager at Syne Hills Care Home

Thank you for your lovely feedback. We're delighted to hear you found our home relaxed, approachable, and enjoyed the welcoming atmosphere. We also appreciate your honest comment about the coffee-we'll certainly take it on board! Thank you for taking the time to share your experience.

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Review from Nick K (Son of Resident) published on 15 July 2026 Submitted via Postal Card
Overall Experience

Very happy with mums care.

Reply from Ash Piddington-Smith, Registered Manager at Syne Hills Care Home

Thank you for your kind feedback. We're so pleased to hear that you're happy with your mum's care. It means a great deal to our team to know their dedication is making a positive difference. Thank you for your support.

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Review from J W (Daughter of Resident) published on 15 July 2026 Submitted via Postal Card
Overall Experience

Syne Hills is a wonderful, happy place. The residents are well looked after by attentive, experienced and well qualified staff. I chose Syne Hills for my mother as it has an excellent reputation with honest, very hardworking staff including management. My mother recently had a condition which was quickly and accurately identified. It was dealt with effectively for which I am very grateful.

Reply from Ash Piddington-Smith, Registered Manager at Syne Hills Care Home

Thank you for your kind feedback. We're so pleased to hear that you're happy with your mum's care. It means a great deal to our team to know their dedication is making a positive difference. Thank you for your support.

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Review from Graham S (Husband of Resident) published on 15 July 2026 Submitted via Postal Card
Overall Experience

I am very pleased My wife is getting the very best of care, the care workers here go the extra mile nothing is too much for them they are also very friendly and knows everyone by first names I would very highly recomend Syne Hills the staff are forever teaching patients different skills to keep their brains active,

Reply from Ash Piddington-Smith, Registered Manager at Syne Hills Care Home

Thank you so much for your wonderful review. We truly appreciate your kind words and are delighted to hear that your wife is receiving such excellent care. Our team is dedicated to going the extra mile, and it's lovely to know their kindness and commitment have made such a positive difference. Your recommendation means a great deal to us. Thank you for your support.

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Review from C G (Daughter of Resident) published on 26 May 2026 Submitted via Website
Overall Experience

My father was cared for with dignity, compassion and kindness. All the staff, including kitchen and cleaning staff, were polite, helpful and friendly. They knew my name, helped me gain access to the home (I'm a wheelchair user) and always offered me a cup of tea.

They made great efforts to get to know my lovely Dad and they saw the man before Alzheimer's overtook him. They spoke kindly to him, checked on him regularly and ensured he was clean and comfortable. I felt that they never patronised him and that they "cared" about his welfare and happiness, over and above their formal duties.

The medical staff kept him as well as he could be, in the circumstances, and kept myself, my brother and sister fully informed of changes in his general health and the progress of the Alzheimer's as it worsened. Their end of life care was considerate, tender and helped him die surrounded by kindness and calm. I believe Dad was not frightened in the weeks leading up to his death. I applaud them all.

Reply from Ash Piddington-Smith, Registered Manager at Syne Hills Care Home
Thank you so much for your deeply moving and generous words. It means a great deal to everyone at Syne Hills to know that your father was cared for with dignity, kindness and compassion.

We are truly touched that you felt Dad was seen as the person he was, beyond his Alzheimer's, and that you and...  

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Review from R H (Daughter of Resident) published on 5 May 2026 Submitted via Postal Card
Overall Experience
Overall, a good experience for emergency respite care.

Friendly and helpful staff.

Reply from Ash Piddington-Smith, Registered Manager at Syne Hills Care Home
Thank you very much for your kind feedback.
We are pleased to hear that your experience of emergency respite care was a positive one and that you found our staff friendly and helpful. We understand how important it is to provide reassurance and support during what can often be a difficult time, and we are glad we were able to help.

Thank you again for taking the time to share your comments.

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Review from M S (Son of Resident) published on 29 April 2026 Submitted via Postal Card
Overall Experience

The friendliness and kindness of the carers is what makes the care home so great.

Reply from Ash Piddington-Smith, Registered Manager at Syne Hills Care Home
Thank you very much for your lovely feedback.
We are delighted to hear that the friendliness and kindness of our carers has made such a positive impression. Our team works hard to create a warm, caring, and supportive environment for every resident, and your comments will mean a great deal to them.

Thank you again for taking the time to share your kind words.

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Review from R M (Son of Resident) published on 29 April 2026 Submitted via Postal Card
Overall Experience

The care home is well run. Always clean and the staff very friendly.

Reply from Ash Piddington-Smith, Registered Manager at Syne Hills Care Home
Thank you very much for your kind feedback.
We are pleased to hear that you feel Syne Hills is well run, clean, and welcoming. Our team works hard to maintain a safe, comfortable environment for residents, and it is lovely to know that their friendliness has been recognised.

Thank you again for taking the time to share your comments.

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Review from P B (Daughter of Resident) published on 29 April 2026 Submitted via Postal Card
Overall Experience

I was surprised to learn that meals are not made from scratch but are bought in. Otherwise I have nothing to fault my mum is happy there she is safe and gets 24 hours care which I could no longer give her owing to Alzheimer's.

Reply from Ash Piddington-Smith, Registered Manager at Syne Hills Care Home
Thank you very much for taking the time to share your feedback.

We are pleased to hear that your mum is happy, safe, and receiving the 24-hour care and support she needs. We understand how difficult it can be when a loved one requires more care than can be provided at home, especially when living...  

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Review from Mary W (Daughter of Resident) published on 29 April 2026 Submitted via Postal Card
Overall Experience

The staff at Syne Hills made mum settle in quickly with their caring ways and their chats, they are really thoughtful and go the extra mile to make residents smile. They work very hard and are patient in a demanding job. I do think care home fees are very expensive.

Reply from Ash Piddington-Smith, Registered Manager at Syne Hills Care Home
Thank you very much for sharing your feedback.

We are delighted to hear that your mum settled in quickly and that our staff's caring approach, thoughtful conversations, and kindness have helped her feel comfortable and supported. It means a great deal to know that our team's hard work, patience,...  

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Review from J B (Daughter of Resident) published on 29 April 2026 Submitted via Postal Card
Overall Experience

Dad recently required to be seen by the paramedics, the staff always treat dad with dignity and respect taking his wishes into consideration which is particularly important when having to deal with medical professionals. My dad enjoys a banter with the staff and they relate well to his sense of humour. Staff are always very friendly and welcoming.

Reply from Ash Piddington-Smith, Registered Manager at Syne Hills Care Home
Thank you very much for your kind and thoughtful feedback.

We are pleased to hear that your dad is treated with dignity, respect, and consideration, especially during times when support from medical professionals is needed. Ensuring each resident's wishes are listened to and respected is extremely...  

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Review from Richard M (Nephew of Resident) published on 27 April 2026 Submitted via Website
Overall Experience

I have no hesitation in recommending syne Hills Care home to anyone looking for a safe and excellent provider of care services to a relative or loved one. The care that they provide is first rate and the commitment to provide a safe and comfortable environment is excellent and provides comfort to myself and my family that my Aunt is in a safe and well cared for. Their communication with me is always timely and ensures that all of my Aunts needs are met. My Aunt is happy and my family and I thank Syne Hills for their ongoing support.

Reply from Ash Piddington-Smith, Registered Manager at Syne Hills Care Home
Thank you so much for your kind words and heartfelt recommendation.

We are delighted to hear that you and your family feel reassured by the care and support your Aunt receives at Syne Hills Care Home. Providing a safe, comfortable, and caring environment is at the heart of everything we do, and it...  

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Review from Teresa W (Friend of Resident) published on 30 March 2026 Submitted via Postal Card
Overall Experience

As a regular visitor to Syne Hills, I can say the level of care is second to none. It is more of an extended family feeling rather than an institution. The staff are always friendly and knowledgeable. The activities offered are varied, fun and plentiful. The meals are of good quality and the home is always fresh and clean. A lovely home that I would highly recommend.

Reply from Kanagasingam Kannan, Director at Syne Hills Care Home

Dear Teresa , Thank you very much for taking the time to provide us with your review. We truly appreciate hearing from everyone, as your feedback plays an important role in helping us continue to improve.

At Syne Hills, we value all comments and suggestions, and your input helps us make positive changes across the business.

Thank you again for your support.

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Review from Mandy L (Daughter of Resident) published on 13 February 2026 Submitted via Website
Overall Experience

I would highly recommended Syne Hills care home, my mum has been in the home for 2 years so far and the level of care and attention is very high. All the staff are lovely. There are plenty of activities for the residents to join in with if they wish too.

Reply from Kanagasingam Kannan, Director at Syne Hills Care Home
We would like to extend our heartfelt thanks for the lovely review of Syne Hills Care Home and the care we provide to our residents.

It truly means so much to receive such wonderful feedback from families and friends. Your kind words not only brighten our day, but also reflect the genuine...  

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Review from Joanne M (Nephew of Resident) published on 16 September 2024 Submitted via Website
Overall Experience

We would like to highly commend the professional, supportive, and friendly manner that Syne Hills Care Home provides. The staff are just the most helpful, tentative and caring people we have ever dealt with. We highly recommend anyone looking for a care home for their loved one will not be disappointed. The management and support staff are always willing to ensure that we (the family) are kept well-informed about our aunt's care. Well done to all the management and staff at Syne Hills - we have nothing but praise for your care home and are so very grateful for everything you do.

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Review from Rebecca W (Daughter of Resident) published on 20 February 2018 Submitted via Website
Overall Experience
My mum came for the first time for 1 week, whilst my husband and I went to see the grandchildren. Because of a thorough pre-admission assessment, her room completely met her needs to be as independent as she can. Staff were just lovely and very caring without being condescending. Mum mentioned that the food was good and again kitchen staff made sure she didn't miss out on pudding and gave sugar-free desserts. She had her hair done and went with a carer on a prebooked outing into town. The owner, also took mum on a different day to Winthorpe to see the sea which she was thrilled about. Apparently, she does this with all residents that can get in the car on top of more organised outings.
I noticed how well staffed the home was and staff seemed genuinely happy in their work, speaking highly of their employers, which is rare.

The home was spotless with good infection control measures. I met the housekeeper who was thorough and lovely.

Reply from Christopher Sweeney, Director at Syne Hills Care Home

Thank you Rebecca for taking the time to let us have such valuable feedback. It is always such a boost to us all when we are told how our efforts can make such an anxious and often stressful time, pleasurable. We are delighted that Mum settled in and found everything to be just as we would like,...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 September 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (1) & Events (0)

News
  • 06 Jun 2026

    There was a very special celebration as Audrey marked her incredible 104th birthday, surrounded by friends, family, residents, staff, and special guest Councillor Dan Kirk, the Mayor of Skegness. The...

Upcoming Events

There are no upcoming events for Syne Hills Care Home.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Syne Hills Care Home.

Accreditations

There are no accreditations posted yet for Syne Hills Care Home.

Meet the Team (6)

Ash Piddington-Smith
Ash Piddington-SmithJob Title:Registered ManagerJoined: 2026

Ash Piddington-Smith is our Registered Manager and brings over 10 years of hands-on experience in care. Having started their career as a carer, Ash has developed a strong understanding of the sector at every level, combining practical knowledge with compassionate leadership. With a specialism in dementia care, Ash is passionate about delivering truly person-centred support that respects each individual’s needs, preferences and dignity. Dedicated to improving outcomes and raising standards, Ash leads with warmth, professionalism and a clear commitment to high-quality care.

Cheryl Curtis
Cheryl CurtisJob Title:Care Home CoordinatorJoined: 2008

Cheryl is the Care Home Coordinator at Syne Hills and has been part of the home for 18 years as of 2026. She holds an NVQ Level 4 in Care and brings extensive experience, dedication, and knowledge to her role as Care Home Coordinator. Cheryl supports the Registered Manager in his duties, helping to oversee the smooth running of the home while promoting high standards of care, teamwork, and resident wellbeing.

Francis A
Francis AJob Title:Lead Senior & IPC LeadJoined: 2016

Fran is our Lead Senior and IPC Lead, bringing a real passion for care and a strong commitment to maintaining the highest standards. With a keen eye for detail, Fran plays an important role in ensuring care is delivered safely, effectively and with compassion. Dedicated, knowledgeable and highly organised, Fran is committed to supporting both residents and staff, helping to create a caring, professional environment where quality and wellbeing always come first.

Kim P
Kim PJob Title:CookJoined: 2024

Kim supports the catering team at Syne Hills by preparing nutritious meals, maintaining strict hygiene, cleaning equipment, and serving residents with dignity and kindness.

Fiona P
Fiona PJob Title:CookJoined: 2021

Fiona supports the catering team at Syne Hills by preparing nutritious meals, maintaining strict hygiene, cleaning equipment, and serving residents with dignity and kindness.

Mark H
Mark HJob Title:MaintenanceJoined: 2019

Mark ensures the Syne Hills building, grounds, and equipment are safe, functional, and well-maintained, directly impacting residents' safety and comfort.

Frequently Asked Questions about Syne Hills Care Home

What types of Care is Syne Hills Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Syne Hills Care Home have?

There are 14 Single Rooms and 8 Couples/Companion Rooms.

What are the Facilities & Services at Syne Hills Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Syne Hills Care Home to the centre of Skegness?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Syne Hills Care Home to verify any information. View our terms and conditions. Syne Hills Care Home has an Enhanced Service -more info.