What types of Care is Syne Hills Care Home registered for?

Older Person Care, Dementia & Learning Disability / Autism are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Syne Hills Care Home have?

There are 14 Single Rooms and 8 Couples/Companion Rooms.

What are the Facilities & Services at Syne Hills Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Syne Hills Care Home to the centre of Skegness?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Syne Hills Care Home, 16 Syne Avenue, Seacroft, Skegness, Lincolnshire PE25 3DJ

Syne Hills Care Home

16 Syne Avenue, Seacroft, Skegness PE25 3DJ

8.1 2 Reviews

Care Provided

Type of Service

For a maximum of 30 Service Users

Primary Care Categories

Older Person Care
Dementia
Learning Disability / Autism

Length of Stay

Permanent Care
Respite Care

Other Care Provided

Convalescent Care
Day Care

Facilities

Own Furniture if required
Pet Friendly (or by arrangement)
Close to Local shops
Near Public Transport
Minibus or other transport
Lift
Stairlift
Wheelchair Access
Gardens
Phone Point in own room
Television point in own room
Residents Internet Access

Good to Know

Owner

Syne Hills Care Home Ltd

Person in charge

C Sweeney (Owner/Manager)

Local Authority / Social Services

Lincolnshire County Council

Admission Criteria

Ages 65+

Care Home Design/Build

Purpose Built: No

Room Information

Single Rooms (14)
Couples/Companion Rooms (8)

Review from Joanne M (Nephew of Resident) published on 16 September 2024 Submitted via Website • Report

Overall Experience

We would like to highly commend the professional, supportive, and friendly manner that Syne Hills Care Home provides. The staff are just the most helpful, tentative and caring people we have ever dealt with. We highly recommend anyone looking for a care home for their loved one will not be disappointed.

The management and support staff are always willing to ensure that we (the family) are kept well-informed about our aunt's care. Well done to all the management and staff at Syne Hills - we have nothing but praise for your care home and are so very grateful for everything you do.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money

Review from Rebecca W (Daughter of Resident) published on 20 February 2018 Submitted via Website • Report

Overall Experience

My mum came for the first time for 1 week, whilst my husband and I went to see the grandchildren. Because of a thorough pre-admission assessment, her room completely met her needs to be as independent as she can. Staff were just lovely and very caring without being condescending. Mum mentioned that

the food was good and again kitchen staff made sure she didn't miss out on pudding and gave sugar-free desserts. She had her hair done and went with a carer on a prebooked outing into town. The owner, also took mum on a different day to Winthorpe to see the sea which she was thrilled about. Apparently, she does this with all residents that can get in the car on top of more organised outings.
I noticed how well staffed the home was and staff seemed genuinely happy in their work, speaking highly of their employers, which is rare.
The home was spotless with good infection control measures. I met the housekeeper who was thorough and lovely.

Reply from Christopher Sweeney, Director at Syne Hills Care Home

Thank you Rebecca for taking the time to let us have such valuable feedback. It is always such a boost to us all when we are told how our efforts can make such an anxious and often stressful time, pleasurable. We are delighted that Mum settled in and found everything to be just as we would like, safe, comfortable, remain independent, enjoying her time and food and of course being able to get out into Skegness (even if it was a little bit nippy!). We will look forward to seeing Mum again soon and so pleased that you were able to enjoy your break away! Thank you.

Facilities
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Cleanliness
Treated with Dignity
Food & Drink
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Management
Safety / Security
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Value for Money

Syne Hills Care Home Reviews (2)

8.1

Syne Hills Care Home has a Review Score of 8.1 (8.084) out of 10, based on 1 reviews in the last 2 years.
Over all time Syne Hills Care Home has 2 reviews.

Order by:

Total of 2, showing 1-2

Current Review Score: 8.1 (8.084)

Overview of Review Score

The Review Score of 8.1 (8.084) out of 10 for Syne Hills Care Home is based on a) the Average Rating and b) the number of positive Reviews.

The Average Rating is 4.9 out of 5 from 1 Reviews in the last 24 months.
The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.917 for Syne Hills Care Home is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917
5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.167 Points relating to the number of positive Reviews for Syne Hills Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6. 1 Positive Reviews ÷ 6 = 0.167
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.