Syne Hills Care Home

My mother was placed at Syne Hills in August 2025 In that time I have witnessed first class service from the carers who not only care but treat the residents as a loved family member. There are lots of activities for the residents such as Bingo, Art and Craft, Music with live singers and musicians every now and again. We attended garden parties and social events which the residents love. There are a good range of rooms available for various prices, but offer good value for money. All the staff including management are very friendly and interact well with residents

Coffee could be better !!

Very happy with mums care.

Syne Hills is a wonderful, happy place. The residents are well looked after by attentive, experienced and well qualified staff. I chose Syne Hills for my mother as it has an excellent reputation with honest, very hardworking staff including management. My mother recently had a condition which was quickly and accurately identified. It was dealt with effectively for which I am very grateful.

I am very pleased My wife is getting the very best of care, the care workers here go the extra mile nothing is too much for them they are also very friendly and knows everyone by first names I would very highly recomend Syne Hills the staff are forever teaching patients different skills to keep their brains active,

My father was cared for with dignity, compassion and kindness. All the staff, including kitchen and cleaning staff, were polite, helpful and friendly. They knew my name, helped me gain access to the home (I'm a wheelchair user) and always offered me a cup of tea.

They made great efforts to get to know my lovely Dad and they saw the man before Alzheimer's overtook him. They spoke kindly to him, checked on him regularly and ensured he was clean and comfortable. I felt that they never patronised him and that they "cared" about his welfare and happiness, over and above their formal duties.

The medical staff kept him as well as he could be, in the circumstances, and kept myself, my brother and sister fully informed of changes in his general health and the progress of the Alzheimer's as it worsened. Their end of life care was considerate, tender and helped him die surrounded by kindness and calm. I believe Dad was not frightened in the weeks leading up to his death. I applaud them all.

Friendly and helpful staff.

The friendliness and kindness of the carers is what makes the care home so great.

The care home is well run. Always clean and the staff very friendly.

I was surprised to learn that meals are not made from scratch but are bought in. Otherwise I have nothing to fault my mum is happy there she is safe and gets 24 hours care which I could no longer give her owing to Alzheimer's.

The staff at Syne Hills made mum settle in quickly with their caring ways and their chats, they are really thoughtful and go the extra mile to make residents smile. They work very hard and are patient in a demanding job. I do think care home fees are very expensive.

Dad recently required to be seen by the paramedics, the staff always treat dad with dignity and respect taking his wishes into consideration which is particularly important when having to deal with medical professionals. My dad enjoys a banter with the staff and they relate well to his sense of humour. Staff are always very friendly and welcoming.

I have no hesitation in recommending syne Hills Care home to anyone looking for a safe and excellent provider of care services to a relative or loved one. The care that they provide is first rate and the commitment to provide a safe and comfortable environment is excellent and provides comfort to myself and my family that my Aunt is in a safe and well cared for. Their communication with me is always timely and ensures that all of my Aunts needs are met. My Aunt is happy and my family and I thank Syne Hills for their ongoing support.

As a regular visitor to Syne Hills, I can say the level of care is second to none. It is more of an extended family feeling rather than an institution. The staff are always friendly and knowledgeable. The activities offered are varied, fun and plentiful. The meals are of good quality and the home is always fresh and clean. A lovely home that I would highly recommend.

I would highly recommended Syne Hills care home, my mum has been in the home for 2 years so far and the level of care and attention is very high. All the staff are lovely. There are plenty of activities for the residents to join in with if they wish too.

We would like to highly commend the professional, supportive, and friendly manner that Syne Hills Care Home provides. The staff are just the most helpful, tentative and caring people we have ever dealt with. We highly recommend anyone looking for a care home for their loved one will not be disappointed. The management and support staff are always willing to ensure that we (the family) are kept well-informed about our aunt's care. Well done to all the management and staff at Syne Hills - we have nothing but praise for your care home and are so very grateful for everything you do.

The home was spotless with good infection control measures. I met the housekeeper who was thorough and lovely.