Syne Hills Care Home

16 Syne Avenue, Seacroft, Skegness PE25 3DJ
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8.4 3 Reviews
  • Syne Hills Care Home, Skegness
Syne Hills provides high-quality residential care in a safe, supportive, and person-centred environment. The service is designed to meet the individual needs of residents, promoting dignity, independence, and overall wellbeing at every stage of care.

The home offers tailored support plans developed in collaboration with residents, families, and relevant professionals to ensure that physical, emotional, and social needs are met. Staff are trained to deliver compassionate care with professionalism and respect, fostering a culture where residents feel valued and empowered.

Syne Hills maintains a comfortable and homely setting, with thoughtfully prepared meals, engaging activities, and opportunities for social interaction that encourage community participation and personal fulfilment. The service places strong emphasis on safeguarding, health and safety, and continuous quality improvement, ensuring high standards of care delivery.

Residents benefit from a structured yet flexible approach that balances support with independence, enabling them to maintain choice and control in their daily lives. Communication with families is prioritised, promoting transparency and collaborative working relationships.

Overall, Syne Hills demonstrates a clear commitment to delivering reliable, compassionate residential care that enhances quality of life and supports residents to live with dignity and confidence.
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Care Provided by Syne Hills Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £835 – £1085
  • Self-Funded Residential Dementia Care: £894 – £1142
  • RESPITE Self-Funded Residential Care: £835 – £970
  • RESPITE Self-Funded Residential Dementia Care: £894 – £1027

Chiropodist, newspapers and hair dresser charges are not included. All rooms are delegated to the resident to meet their needs. All room prices varies depending on the personal dependency level and the room size. If the person is social services , we only have two rooms that do not have a top up on them.

These prices are only a guideline, please contact Syne Hills Care Home to find out the exact price for your requirements.

Contact Syne Hills Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Syne Hills Care Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Syne Hills Care Home Ltd
  • Privately Owned

Person in Charge

  • Lucy Pope (Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 45+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 3

Room Information

  • Single Rooms (14)
  • Couples/Companion Rooms (8)
  • Single Rooms with Ensuite Wet Room (8)
  • Couples/Companion Rooms with Ensuite Wet Room (3)

Visiting

  • You may visit Syne Hills residential home at any times however they do ask to not visit during protected mealtimes. If these are only times available, they would appreciate you contacting the home so they can arrange a potential different seating area where others will not be disturbed.

Parking

  • Syne Hills has their own free onsite parking facilities available, but they do ask that you please do not park in front of the main entrance in case of emergencies.

Syne Hills Care Home Reviews (3)

8.4

Syne Hills Care Home has a Review Score of 8.4 (8.416) out of 10, based on 2 reviews in the last 2 years.
Over all time Syne Hills Care Home has 3 reviews.

Overall Experience
  • 3
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Date Published
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Reviewer Connection to Syne Hills Care Home
  • 2
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Total of 3, showing 1-3
Review from Mandy L (Daughter of Resident) published on 13 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would highly recommended Syne Hills care home, my mum has been in the home for 2 years so far and the level of care and attention is very high. All the staff are lovely. There are plenty of activities for the residents to join in with if they wish too.
Reply from cheryl curtis, Care Home Coordinator at Syne Hills Care HomeWe would like to extend our heartfelt thanks for the lovely review of Syne Hills Care Home and the care we provide to our residents.
It truly means so much to receive such wonderful feedback from families and friends. Your kind words not only brighten our day, but also reflect the genuine dedication, compassion, and high standards of care that our team strives to deliver every single day.
Knowing that our efforts are appreciated and that our residents are receiving the quality of care they deserve reassures us that we are fulfilling our commitment to creating a safe, supportive, and caring environment.
Thank you again for taking the time to share your experience - your feedback means the world to us. Thank you, Management Team at Syne Hills Care home
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Review from Joanne M (Nephew of Resident) published on 16 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We would like to highly commend the professional, supportive, and friendly manner that Syne Hills Care Home provides. The staff are just the most helpful, tentative and caring people we have ever dealt with. We highly recommend anyone looking for a care home for their loved one will not be disappointed.
The management and support staff are always willing to ensure that we (the family) are kept well-informed about our aunt's care. Well done to all the management and staff at Syne Hills - we have nothing but praise for your care home and are so very grateful for everything you do.
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Review from Rebecca W (Daughter of Resident) published on 20 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came for the first time for 1 week, whilst my husband and I went to see the grandchildren. Because of a thorough pre-admission assessment, her room completely met her needs to be as independent as she can. Staff were just lovely and very caring without being condescending. Mum mentioned that
the food was good and again kitchen staff made sure she didn't miss out on pudding and gave sugar-free desserts. She had her hair done and went with a carer on a prebooked outing into town. The owner, also took mum on a different day to Winthorpe to see the sea which she was thrilled about. Apparently, she does this with all residents that can get in the car on top of more organised outings.
I noticed how well staffed the home was and staff seemed genuinely happy in their work, speaking highly of their employers, which is rare.
The home was spotless with good infection control measures. I met the housekeeper who was thorough and lovely.
Reply from Christopher Sweeney, Director at Syne Hills Care HomeThank you Rebecca for taking the time to let us have such valuable feedback. It is always such a boost to us all when we are told how our efforts can make such an anxious and often stressful time, pleasurable. We are delighted that Mum settled in and found everything to be just as we would like, safe, comfortable, remain independent, enjoying her time and food and of course being able to get out into Skegness (even if it was a little bit nippy!). We will look forward to seeing Mum again soon and so pleased that you were able to enjoy your break away! Thank you.
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Current Review Score: 8.4 (8.416)

Overview of Review Score

The Review Score of 8.4 (8.416) out of 10 for Syne Hills Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.958 for Syne Hills Care Home is calculated as follows: ( (23 Excellents x 5) + (1 Goods x 4) ) ÷ 24 Ratings = 4.958
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.458 Points relating to the number of positive Reviews for Syne Hills Care Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 = 3.125
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6. 2 Positive Reviews ÷ 6 = 0.333
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Sep 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 26 Mar 2026

Room 1 -ensuite and views of sea and surrounding gardens and Forest. Room 2 -ensuite and views of sea and surrounding gardens and Forest. Can be suitable for couple. Paddock view - Ensuite, suitable for couples, access to outside , views of front garden and parking, has own bedroom and living area/ conservatory not accessible by other residents. Not suitable for dementia diagnosed residents.

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Awards / Recognitions (0)

Meet the Team (6)

Francis

Francis A

Job Title: Deputy Manager Joined: 2016

A Deputy Manager in a care home supports Syne Hills by leading care teams, ensuring compliance with regulatory standards, and delivering high-quality, person-centred care.

Aida

Aida Z

Job Title: Person in charge Joined: 2020

Aida supervises Syne Hills care staff, ensuring high-quality, person-centred care, and acting as a champion for residents' dignity and safety.

Fiona

Fiona P

Job Title: Kitchen Assistant Joined: 2021

Fiona supports the catering team at Syne Hills by preparing nutritious meals, maintaining strict hygiene, cleaning equipment, and serving residents with dignity and kindness.

Diane

Diane S

Job Title: Dinning Assistant Joined: 2020

Syne Hills Dining assistants provide, serve, and assist residents with nutritious meals in a polite, person-centred manner.

Mark

Mark H

Job Title: Maintenance Joined: 2019

Mark ensures the Syne Hills building, grounds, and equipment are safe, functional, and well-maintained, directly impacting residents' safety and comfort.

Mandy

Mandy M

Job Title: House Keeper Joined: 2017

Our Housekeeping team ensures Syne Hills care home is a clean, safe, and hygienic environment for residents by cleaning bedrooms, bathrooms, and communal areas while adhering to infection control (COSHH) and safety regulations

Frequently Asked Questions about Syne Hills Care Home

What types of Care is Syne Hills Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Syne Hills Care Home have?

There are 14 Single Rooms and 8 Couples/Companion Rooms.

What are the Facilities & Services at Syne Hills Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Syne Hills Care Home to the centre of Skegness?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Syne Hills Care Home to verify any information. View our terms and conditions. Syne Hills Care Home has an Enhanced Service - more info.