16 Syne Avenue, Seacroft, Skegness PE25 3DJ
Owner: Syne Hills Care Home Ltd
Person in charge: C Sweeney (Owner/Manager)
Local Authority / Social Services: Lincolnshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 35 Service Users
Registered Care Categories*: Dementia • Learning Disability • Old Age
Languages Spoken by Staff (other than English): Polish
Single Rooms: 19
Shared Rooms: 8
Rooms with ensuite WC: 19
Weekly Charges Guide: Personal Care Single £380 – £600 , Personal Care Shared (per person) £380 – £425 (These prices are only a guideline, please contact Syne Hills Care Home to find out the exact price for your requirements.)
Facilities & Services: Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Syne Hills Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Syne Hills Care Home has a Review Score of 8.1 (8.060)
The Review Score of 8.1 (maximum of 10) for Syne Hills Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Syne Hills Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.917 for Syne Hills Care Home is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.143 Points relating to the number of positive Reviews for Syne Hills Care Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 7 positive Reviews (35 registered maximum number of service users ÷ 5). 1 Reviews ÷ 7 Target = 0.143
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Rebecca W (Daughter of Resident) on Tuesday 20 February 2018. Relates to February 2018.
My mum came for the first time for 1 week, whilst my husband and I went to see the grandchildren. Because of a thorough pre-admission assessment, her room completely met her needs to be as independent as she can. Staff were just lovely and very caring without being condescending. Mum mentioned that the food was good and again kitchen staff made sure she didn't miss out on pudding and gave sugar-free desserts. She had her hair done and went with a carer on a prebooked outing into town. The owner, also took mum on a different day to Winthorpe to see the sea which she was thrilled about. Apparently, she does this with all residents that can get in the car on top of more organised outings.
I noticed how well staffed the home was and staff seemed genuinely happy in their work, speaking highly of their employers, which is rare.
The home was spotless with good infection control measures. I met the housekeeper who was thorough and lovely.
How likely would you be to recommend Syne Hills Care Home? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Safety / Security: Excellent
Value for Money: Excellent
Christopher Sweeney, Director at Syne Hills Care Home responded to this review on 20 Feb 2018:
Thank you Rebecca for taking the time to let us have such valuable feedback. It is always such a boost to us all when we are told how our efforts can make such an anxious and often stressful time, pleasurable. We are delighted that Mum settled in and found everything to be just as we would like, safe, comfortable, remain independent, enjoying her time and food and of course being able to get out into Skegness (even if it was a little bit nippy!). We will look forward to seeing Mum again soon and so pleased that you were able to enjoy your break away! Thank you.
There are currently no awards/recognitions posted yet for Syne Hills Care Home
There are currently no Care Home Idol entrants who have performed at Syne Hills Care Home