Millbeck House, Nottingham, Nottinghamshire
Millbeck House, Nottingham, Nottinghamshire
Millbeck House, Nottingham, Nottinghamshire

Millbeck House supports residents in making their own decisions about how they want to live their life.

The care home recognises the importance of maintaining relationships with family and friends and supports residents in pursuing hobbies and interests by offering a variety of activities from in house entertainment to regular outings.

This home is purpose built and has a garden. Facilities are available for family or friends to stay overnight. Residents may bring their own furniture.

There is some flexibility about meals. Activities are arranged weekly.

Group: Abbeyfield Society

Person in charge: Anita Smith (Manager)

Local Authority / Social Services: Nottinghamshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 32 Service Users

Registered Care Categories*: Old Age • Sensory Impairment

Specialist Care Categories: Hearing Impairment & Deafness • Multiple Sclerosis • Orthopaedic • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 32

Shared Rooms: 0

Rooms with ensuite WC: 4

Weekly Charges Guide: Personal Care Single £588 – £604 (These prices are only a guideline, please contact Millbeck House to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Millbeck House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.4 Millbeck House has a Review Score of 9.4 (9.354)

The Review Score of 9.4 (maximum of 10) for Millbeck House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Millbeck House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.979 for Millbeck House is calculated as follows: ( (47 Excellents x 5) + (1 Goods x 4) ) ÷ 48 Ratings = 4.979

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.375 Points relating to the number of positive Reviews for Millbeck House is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 6.4 positive Reviews (32 registered maximum number of service users ÷ 5). 4 Reviews ÷ 6.4 Target = 0.625

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Millbeck House?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Millbeck House

  • Daughter of Resident/Service User
    2
  • Granddaughter of Resident/Service User
    1
  • Grandson of Resident/Service User
    1

Millbeck House is great little care home based on the outskirts of Arnold. The property is very homely, and the care the staff provided my Gran was second to none. She was always happy when I visited her, and spoke in the highest regards of the girls on the floor. It makes my visit very easy, with her always being in such as relaxed and positive mood.

Unfortunately, my Gran passed recently, but the respect and detail of care my family received from The Abbeyfield Society was very comforting, and will not be forgotten.

How likely would you be to recommend Millbeck House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

First impressions of Millbeck were of a bright and welcoming home - modern and spacious. The staff are very caring, patient and professional and keep a close eye on residents' health.
Family are always made welcome and are kept informed of any issues.
Activities co-ordinators organise a wide range of entertainment/pastimes most afternoons.
As a regular visitor, I see a lot of the day to day routine and am completely happy with the way the home is run and the standard of care provided.

How likely would you be to recommend Millbeck House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum has been a resident for over 2 years so obviously likes living there or I would have moved her. Her room is a decent size and she has some of her own furniture and her favourite ornaments and books. The staff know her and when I visit they can tell me if she is having an 'off day' and how they have dealt with her. Any queries are dealt with and when I haven't been able to visit I phone and am told how she is and what she's been doing without being made to feel I am being a nuisance. Mum often comments on how lovely the staff are and how hard they work. She is settled and as a family, we are happy that she is well cared for in a warm, clean home with carers who treat her as an individual.

How likely would you be to recommend Millbeck House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I could not be more impressed with Millbeck House. The staff are attentive and caring, the food is appetising and nutritious, the social activities are well planned and nothing is too much trouble. Any worries or concerns I have had, no matter how trivial, have been swiftly resolved by the Manager and/or her deputies. Thank you so much for looking after my relative.

How likely would you be to recommend Millbeck House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

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Job Vacancies

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Care Home Idol 2016

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