3 Nottingham Road, Hucknall, Nottingham NG15 7QN
Leen Valley Care Home provides person-centred care for residents allowing families and friends to relatives to put their minds at ease and knowing that their loved one is in a caring and secure living environment, being supported by staff with more than 10 years experience in delivery care and support.
Staff at Leen Valley believe in providing high-quality personal care, delivered with empathy, respect and trust, which in turn helps to provide a welcoming and homely environment for residents to spend their lives.
The home is able to offer long-term care for residents, as well as accepting service users on a short-term, respite or holiday basis.
Group: 1st Care (UK) Ltd
Person in charge: Shellie Walker (Manager)
Local Authority / Social Services: Nottinghamshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 36 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's • Parkinson's Disease
Admission Information: Ages 65+.
Single Rooms: 28
Shared Rooms: 4
Rooms with ensuite WC: 2
Weekly Charges Guide: Personal Care Single £505 – £650 , Personal Care Shared (per person) £480 – £650 (These prices are only a guideline, please contact Leen Valley Care Home to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Leen Valley Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Leen Valley Care Home has a Review Score of 7.6 (7.639)
The Review Score of 7.6 (maximum of 10) for Leen Valley Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Leen Valley Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.5 for Leen Valley Care Home is calculated as follows: ( (6 Excellents x 5) + (6 Goods x 4) ) ÷ 12 Ratings = 4.5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.139 Points relating to the number of positive Reviews for Leen Valley Care Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 7.2 positive Reviews (36 registered maximum number of service users ÷ 5). 1 Reviews ÷ 7.2 Target = 0.139
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by Julie H (Daughter of Resident) on Friday 23 June 2017. Relates to May 2017.
My father has been at Leen Valley Care Home from October 2015 - May 2017 when he sadly passed away. The staff and management did everything to made dads stay with them enrichening and tailored to his needs. I always felt that he was ging to be safe and looked after. On the day he passed away he was never left alone and the staff were amazing not only to my father by to myself too. Knowing dad passed away with people that cared about him made it easier for us a family,
How likely would you be to recommend Leen Valley Care Home? Extremely Likely
Overall Standard: Good
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Good
Shellie Walker, Home Manager at Leen Valley Care Home responded to this review on 23 Jun 2017:
Thank you for your response for Leen Valley Care Home. It has been a pleasure looking after your father. Such a character and always made us smile. He will be sadly missed by us all. Please stay in touch and you're always welcome to visit us at any time. With love from all Staff, Owners and Manager.
There are currently no awards/recognitions posted yet for Leen Valley Care Home
There are currently no Care Home Idol entrants who have performed at Leen Valley Care Home