Sycamore House, Nottingham, Nottinghamshire
Sycamore House, Nottingham, Nottinghamshire
Sycamore House, Nottingham, Nottinghamshire

Sycamore House will support you in making your own decisions about how you want to live your life.

They recognise the importance of maintaining relationships with family and friends and support recipients in pursuing hobbies and interests by offering a variety of activities, from in-house entertainment to regular outings.

This home accommodates 42 rooms with 32 en-suite. It is purpose-built with a dementia wing and has a spacious garden.

Overnight visitors can usually be accommodated.

Residents may bring their own furniture. There is a lot of flexibility about meals. The house is non-smoking but has a designated area outside.

Group: Abbeyfield Society

Person in charge: Norma Smith (Manager)

Local Authority / Social Services: Nottinghamshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 42 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Cancer Care • Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 42

Rooms with ensuite WC: 14

Weekly Charges Guide: Personal Care Single £570 – £757 (These prices are only a guideline, please contact Sycamore House to find out the exact price for your requirements.)

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Sycamore House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies


7.9 Sycamore House has a Review Score of 7.9 (7.948)

The Review Score of 7.9 (maximum of 10) for Sycamore House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Sycamore House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.091 for Sycamore House is calculated as follows: ( (7 Excellents x 5) + (22 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 33 Ratings = 4.091

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.857 Points relating to the number of positive Reviews for Sycamore House is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 8.4 positive Reviews (42 registered maximum number of service users ÷ 5). 3 Reviews ÷ 8.4 Target = 0.357

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

Average Ratings

  • Excellent
  • Good
  • Satisfactory
  • Poor
  • Very Poor
  • Don't Know

How Likely are the Reviewers to Recommend Sycamore House?

  • Extremely LIKELY
  • Likely
  • Don't know
  • Neither Unlikely or Likely
  • Unlikely
  • Extremely UNLIKELY

Reviewer Connection to Sycamore House

  • Daughter of Resident/Service User
  • Friend of Resident/Service User
  • Wife of Resident/Service User

Nursing care is very good indeed., regular visits from nurses/doctors and dementia outreach.
Food is excellent, staff are cheerful and appear to enjoy their work, their attitude is kindly, patient and occasionally affectionate.
Slight criticism, the room could be kept cleaner and tidier.

How likely would you be to recommend Sycamore House? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Kenyon Lodge provides specialist dementia care to residents.
I am very happy with the care and attention my mum receives, the carers are friendly and knowledgeable, they offer good support to their residents and the families.
Kenyon Lodge is spotlessly clean, one of the many factors that appealed to us when we were faced with the difficult decision of choosing care for our mum.
We would definitely recommend Kenyon Lodge to family and friends, in fact, we have already done so.

How likely would you be to recommend Sycamore House? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Norma Smith, Registered Manager at Sycamore House responded to this review on 14 Jun 2017:

How lovely to receive this positive feedback.

As soon as you walk in, Kenyon Lodge smells fresh and clean and there is a happy, friendly atmosphere. Our friend is well cared for and valued as an individual.
The staff are welcoming and nothing is too much trouble. They listen to any concerns we have about our friend and refer to medical attention if required. We are welcomed as visitors at any time - it truly is a home for the residents. I would recommend it to anybody.

How likely would you be to recommend Sycamore House? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Staff: Good

Activities: Good

Safety / Security: Excellent

Rooms: Good

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Awards / Recognitions

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Care Home Idol 2016

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