Alexandra Lodge

2 Lucknow Drive, Mapperley Park, Nottingham NG3 5EU

Alexandra Lodge, Nottingham, Nottinghamshire
Alexandra Lodge, Nottingham, Nottinghamshire
Alexandra Lodge, Nottingham, Nottinghamshire

Alexandra Lodge provides a compassionate and professional care service based upon values of dignity and respect.

Well-located to support an active lifestyle, residents can enjoy access to numerous amenities, while having scenic gardens and wheelchair access.

Alongside award-winning care for a number of specialist needs, the home supports a nutritious diet and welcomes both short and long-term needs.

Owner: Mercy Cofie-Cudjoe

Person in charge: Mercy Cofie-Cudjoe (Manager)

Local Authority / Social Services: Nottingham City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 19 Service Users

Registered Care Categories*: Dementia • Old Age • Sensory Impairment

Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Visual Impairment

Admission Information: Ages 60+.

Single Rooms: 17

Shared Rooms: 1

Rooms with ensuite WC: 0

Weekly Charges Guide: Personal Care Single from £538 (These prices are only a guideline, please contact Alexandra Lodge to find out the exact price for your requirements.) (These prices are only a guideline, please contact Alexandra Lodge to find out the exact price for your requirements.)

No Top Fee.
The £538.09 is excluding the following:
Hairdresser
Complimentary Therapy
Outside Entertainers
Manicurist
Day Trips
Planned Hospital Appointments - with staff attendance.

Facilities & Services: Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Stairlift • Wheelchair access • Gardens for residents • Television point in own room

Visiting:

There are no restrictions on visiting times, however, please advise the home if an early morning or late night visit is required.

Latest Care Quality Commission* Report on Alexandra Lodge: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.5 Alexandra Lodge has a Review Score of 9.5 (9.479)

The Review Score of 9.5 (maximum of 10) for Alexandra Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Alexandra Lodge in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.729 for Alexandra Lodge is calculated as follows: ( (36 Excellents x 5) + (11 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 48 Ratings = 4.729

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.75 Points relating to the number of positive Reviews for Alexandra Lodge is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 3.8 positive Reviews (19 registered maximum number of service users ÷ 5). 4 Reviews ÷ 3.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Alexandra Lodge?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Alexandra Lodge

  • Daughter of Resident/Service User
    1
  • Partner of Resident/Service User
    1
  • Resident / Service User
    1
  • Son of Resident/Service User
    1

My partner has now been in Alexandra Lodge for almost twenty months and obviously settled in.
Everyone working in the home welcomes you when you visit.
At the moment I am spending sixteen hours a week (4hours x 4days) and this allows me time to get involved with the entertainment of my partner trying to keep her awake and it works quite well.
The entertainment part of it consists of doing jigsaw puzzles, while my partner can't do them by herself we work together. I select the pieces she puts them into place, this passes the time for her quite quickly.
As before the facilities in the home are very good.
Everyone is dedicated to looking after all the residents to the best of their abilities.
Training programs are still being played out so the quality of the care is getting better all the time.
We are now having regular meetings with the relatives of the residents which gives everyone a chance to have a say and make comment on how their particular relative is being looked after.

How likely would you be to recommend Alexandra Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The owner and staff strive very hard to create a home from home environment for the residents and have succeeded in every respect.
The care afforded is second to none. Food is both nutritious and beautifully cooked and presented, with a varied menu. All residents receive loving care and are treated with dignity. Our mum has spent over four happy years at this home and we are very pleased with her continued care.

How likely would you be to recommend Alexandra Lodge? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Alexandra Lodge is a smaller private nursing home with around 20 rooms. The care is very professional and the home is well managed by the owner and her team. The food is excellent quality. Mum's room is private with a sink and toilet facilities. There is a chairlift to assist residents to their rooms and other areas around the care home.
The communal lounge has two large screen televisions. The care home is very clean and is 100% secure. My mother is very well cared for.

How likely would you be to recommend Alexandra Lodge? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Did enjoy my stay at Alexandra Lodge in Nottingham. Been made very welcome by all the staff would use this service again. Thanks once more.

How likely would you be to recommend Alexandra Lodge? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

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Awards / Recognitions

August 2014

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Alexandra Lodge