388 Tottington Road, Bury BL8 1TU
Group: Churchlake Care Ltd
Person in charge: Sharon Wall (Manager)
Local Authority / Social Services: Bury Metropolitan Borough Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 20 Service Users
Registered Care Categories*: Dementia • Old Age
Languages Spoken by Staff (other than English): Polish
Single Rooms: 16
Shared Rooms: 2
Rooms with ensuite WC: 8
Weekly Charges Guide: Personal Care Single from £425 , Personal Care Shared (per person) from £425 (These prices are only a guideline, please contact Moorfields Residential Care Home to find out the exact price for your requirements.)
Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Moorfields Residential Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 6.5 (maximum of 10) for Moorfields Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Moorfields Residential Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.875 for Moorfields Residential Care Home is calculated as follows: ( (64 Excellents x 5) + (7 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 72 Ratings = 4.875
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.625 Points relating to the number of positive Reviews for Moorfields Residential Care Home is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 4 positive Reviews (20 registered maximum number of service users ÷ 5). 1 Reviews ÷ 4 Target = 0.250 , then divided by 2 = 0.125
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Moorfields Residential Care Home has a Review Score of 6.5 (6.500) from 6 Reviews
Review submitted from a Postal Card by John G (Son-in-law of Resident) on Friday 25 November 2016. Relates to October 2016.
My Mother-in-law has been a resident at Moorfields for nearly a year. In that time she has been looked after very well. The management and staff have been excellent. We live in France so visit every 10-12 weeks and phone every other day. The staff take the phone to my Mother-in-law without complaint, and we chat for a few minutes. Our daughters also visit when they can and are shown every consideration. All in all, Moorfields is excellent and we as a family are very happy.
How likely would you be to recommend Moorfields Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by C C (Daughter of Resident) on Tuesday 19 April 2016. Relates to March 2016.
My experience visiting my mother, as always is and always has been excellent, my mother is happy and contented. In the time she has been here, which well over 12 months, she has never lost any weight, she is always well dressed, her nails and hair are always done. All the little things that mean so much are taken care of, you can visit at any time of the day which speaks volumes to me. Information on my mothers well being and progress is relayed to me on every visit since bringing my mother to this home (her home). I can sleep at night with the peace of mind and knowledge that my mother is in loving caring hands of all the staff here.
How likely would you be to recommend Moorfields Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by S P (Daughter of Resident) on Thursday 7 April 2016.
We moved our mother into Moorfields a year ago after being very unhappy with the care home she was in which was specialised for dementia. She had received many serious injuries whilst there including broken arm twice and broken collar bone. I took my mum there in a wheelchair, she was was extremely frail and only wanted to sleep. Moorfields care and support has transformed her and she is much happier, mobile, eating well which she never did previously. We cannot commend the staff and management enough. Nothing is too much trouble for any residents and family visiting. They think of every little thing to help their residents.
How likely would you be to recommend Moorfields Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by Graham (Relative of Resident) on Wednesday 6 April 2016. Relates to February 2016.
It's continual excellent service.
Staff are superb.
Home is and always has been great.
Don't know what we as a family would do without it.
How likely would you be to recommend Moorfields Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by Sylvia T (Niece of Resident) on Tuesday 5 April 2016. Relates to February 2016.
My aunt is in Moorfields, it is such a lovely place, it's always full too, it took months to get my aunt in. Staff are lovely , really lovely always, nice to all their residents, who they really love, you can tell. Highly recommend.
How likely would you be to recommend Moorfields Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by Brian H (Son of Resident) on Monday 4 April 2016. Relates to January 2016.
Fabulous. My mum isn't well, she has carers doing the absolute best for her. We are very lucky she is here to be cared for in the best way possible.
How likely would you be to recommend Moorfields Residential Care Home? Extremely Likely
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April 2017
Recipient: Moorfields Residential Care Home
Date: Saturday 01 Apr 2017
There are currently no Care Home Idol entrants who have performed at Moorfields Residential Care Home
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