276 Wilbraham Road, Chorlton, Manchester M16 8WP
Group: Russley Care Homes
Person in charge: Carol Pearson (Manager)
Local Authority / Social Services: Manchester City Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 17 Service Users
Registered Care Categories*: Old Age • Physical Disability
Single Rooms: 17
Weekly Charges Guide: Personal Care Single from £391 (These prices are only a guideline, please contact Russley Lodge to find out the exact price for your requirements.)
Facilities & Services: Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Russley Lodge: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Russley Lodge has a Review Score of 7.7 (7.711)
The Review Score of 7.7 (maximum of 10) for Russley Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.4 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Russley Lodge in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.417 for Russley Lodge is calculated as follows: ( (5 Excellents x 5) + (7 Goods x 4) ) ÷ 12 Ratings = 4.417
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.294 Points relating to the number of positive Reviews for Russley Lodge is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 3.4 positive Reviews (17 registered maximum number of service users ÷ 5). 1 Reviews ÷ 3.4 Target = 0.294
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by C S (Daughter of Resident) on Friday 7 April 2017. Relates to October 2016.
Russley Lodge is very good care home. At first, I was not sure I wanted my mother to stay but, after a few weeks, I changed my mind. I can not fault them. All my mother's needs are being met. She is treated with a lot of respect. She is well cared for, her room is always clean. They cater for all her needs. I can always talk to the manager who will take on board any comments or queries that I may have had and address them. My mother's cultural need/food requirement are met. My mother is happy and so am I.
How likely would you be to recommend Russley Lodge? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Good
Value for Money: Good
Carole Pearson, Manager at Russley Lodge responded to this review on 13 Apr 2017:
I am pleased C S is happy with her mum's care, we treat all our residents like we would expect our parents to be treated, with respect and dignity, our philosophy is your special and we treat you that way.
There are currently no Care Home Idol entrants who have performed at Russley Lodge