Devonshire Manor

This is a good clean care home. The staff are very caring and treat the people in their care with great dignity. My aunt was resident here for 2 years and had excellent care. We were so lucky to find Devonshie Manor.

I would like to compliment the staff and management of Devonshire Manor for the care that they all gave to my mother, while she was resident at the residential home.
All the staff who are just too numerous to name, have my sincere thanks for the constant attention that they paid my mother, particularly towards the end of her life. She passed away, during her sleep, but was never alone during the last days and hours, when I couldn’t be there.
I hope that everyone working at Devonshire Manor will accept my very sincere thanks for everything that they did for my mother and that they will always be in my debt.

Devonshire Manor is a very homely environment. Carers are very polite and attentive to clients and very helpful to friends and family. They have entertainment once a month (approx) and a musical therapy group which go in regularly. My only concerns is with the staff that wash and dress my mother first thing in the morning. I think these staff are on a permanent early shift. On a couple of occasions she has said that she has been rushed and handled roughly whilst being dressed. Also her hearing aids have been put in the wrong ears or without batteries. Both these problems have been reported to the manager. One carer suggested ideas to help mum with social interaction and is driven to try to improve her day to day life. They (catering staff) have also gone out of their way to offer her favourite food. The manager is very supportive and hands on with clients, excellent. Overall I am very happy mum is living in Devonshire Manor.

I have had my wife at the care home since September 2015 and as ticked below I can say she has been cared for by the staff very well, I go to see her nearly every afternoon for a couple of hours and sit with her. The thing I notice is that between 2 and 10 only two staff are there to look after, feed and get them ready for bed, although non have complained I do think that one more staff would be a great help to the pair that are on duty.

Our lovely mum who suffers from Alzheimers disease has been in Devonshire Manor since 4th September 2015. I was aware that the home mum would be in would need staff who would become her extended family. Devonshire Manor staff have exceeded and expectations that I had not only do they surpass all of the below tick boxes, they have shown complete empathy not only with the residents but with family members too. They are unwavering in their complete dedication and devotion to the needs and wellbeing of the residents. They have an open door policy meaning that we can visit at any time. There have been a few occasions where I have asked for a meeting regarding the demands Alzheimers brings and the staff have listened, advised, reassured and supported us. A super home.