The Laurels is a purpose-built home enjoying an excellent reputation in the local area. As well as residential and short stay care, it offers day care facilities and two specialist households for people with dementia, located within dedicated wings of the home. Each household caters for 10-12 residents. The Laurels is situated within a mile of Winsford town centre and is well served by local amenities.
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The Laurels has a Review Score of 8.8 (8.786) out of 10, based on 5 reviews in the last 2 years.
Over all time The Laurels has 41 reviews.
Staff are kind and caring, links with GP are good. I have no concerns about my mum's wellbeing or care. The location is good, situated in a housing estate away from noise and it has a big garden for residents. The building itself could do with a little TLC but it becomes less important given all...
Staff are kind and caring, links with GP are good. I have no concerns about my mum's wellbeing or care. The location is good, situated in a housing estate away from noise and it has a big garden for residents. The building itself could do with a little TLC but it becomes less important given all the former pluses.
Thank you for your feedback. Providing a safe, supportive care home environment with access to outdoor space is important to us, and we appreciate your comments as we continue to improve the home.
Managers and staff have welcomed my dad...
Would not hesitate to recommend The Laurels to others in need of care.
Totally dedicated to their work, lovely to see.
Totally dedicated to their work, lovely to see.
Looking after mum was a joy, she was feisty and she was adored by so many. Thank you so much for your kind words, mum will always be a memory here for when she handed her notice in: to me as my administrator
When we first took our mum to stay at the care home, I was a bit unsure what to expect. But after a few weeks, I realised it was the best place to be. Mum was very happy and all the staff were great. Mum recently passed away but I know that the last eleven months of her life were enjoyable and she...
When we first took our mum to stay at the care home, I was a bit unsure what to expect. But after a few weeks, I realised it was the best place to be. Mum was very happy and all the staff were great. Mum recently passed away but I know that the last eleven months of her life were enjoyable and she was well looked after. I will miss my mum but also miss the visits to the care home which became a very enjoyable part of my week.
We will also miss your visits but please do not become a stranger. Looking after your mum was our pleasure she was a wonderful woman and we miss her dearly.
I find The Laurels (Winsford) to be a friendly, clean and happy environment. Nothing is too much trouble and communication is good.
I find The Laurels (Winsford) to be a friendly, clean and happy environment. Nothing is too much trouble and communication is good.
Thank Sean for your feedback looking after your mum and previously your dad is our pleasure and we are glad you're happy with the care she receives.
My brother went into the The Laurels mid-August 2024 and has settled in quickly. The Staff are amazing and look after his needs really well, assisting him where necessary, they are very professional and respectful to him. He loves the food at meal times and goes to the Dining Room rather than stay...
My brother went into the The Laurels mid-August 2024 and has settled in quickly. The Staff are amazing and look after his needs really well, assisting him where necessary, they are very professional and respectful to him. He loves the food at meal times and goes to the Dining Room rather than stay in his room. His bedroom is always clean and tidy and he has some of his personal items to make it feel homely. The TV in his room was very small and he struggled to watch it due to his poor eyesight, the Staff arranged for a bigger TV to be installed, this made my Brother really happy. There are plenty of lounges and a huge garden for him to explore. He is very happy at The Laurels, he likes the Staff and he enjoys the one-to-one time they provide. We as a family are so pleased he has settled in so well, it is a relief to us to know he is happy, safe and being well looked after. Thank you to all the Staff at The Laurels, you are doing a fantastic job.
Joan it is our pleasure to look after him, we all adore him so much. We are so glad that he has settled in so well, thank you for your feedback. It is an honour to play such a vital role in his journey.
My mum spent six weeks of respite care at The Laurels. From the very first telephone conversation with the manager to the transition from Mum's own home to The Laurels it was considered with the utmost nurturing, warmth and welcoming attitude. Everyone genuinely seems to care for the residents as...
My mum spent six weeks of respite care at The Laurels. From the very first telephone conversation with the manager to the transition from Mum's own home to The Laurels it was considered with the utmost nurturing, warmth and welcoming attitude. Everyone genuinely seems to care for the residents as if they were family. I felt very comforted that Mum was being so well looked after. I think if the gardens were given a makeover it would feel ideal.
Aw A - thank you so much for these kinds words. Looking after your mum was our pleasure and we hope to see her very soon.
Thank you for the kind care given to our dad. All members of staff were kind, caring and considerate to his needs.
Thank you for the kind care given to our dad. All members of staff were kind, caring and considerate to his needs.
It was our pleasure to look after your dad, he was a gentleman until the end and was always super grateful of everything we did.
Thank you all from the bottom of our hearts.
Thank you all from the bottom of our hearts.
It may have only been short but sweet but it was our pleasure caring for her - please don't become a stranger. Thank you for your lovely feedback.
My mum has been a resident for several months now and she is settled and happy to be there. The staff are all very friendly, helpful and respectful to their residents and visitors. The manager and staff always take the time to talk to myself and my dad answering any questions we might have. The...
My mum has been a resident for several months now and she is settled and happy to be there. The staff are all very friendly, helpful and respectful to their residents and visitors. The manager and staff always take the time to talk to myself and my dad answering any questions we might have. The care my mum receives is exactly what she needs.
We truly appreciate your kind words about The Laurels. Creating a joyful and compassionate atmosphere for our residents and visitors is our top priority. Thank you for noticing the efforts of our staff; your support means the world to us. Kind regards, Rahi.
As her dementia progressed and her physical condition deteriorated, The Laurels and their carers were there for her to help with kindness, almost becoming the family...
As her dementia progressed and her physical condition deteriorated, The Laurels and their carers were there for her to help with kindness, almost becoming the family that she no longer had.
Thank you so much for this lovely review, Mark; she was like family to us too, and we are grateful to of been there for her at this time in her journey.
You have a lovely and caring staff and management. Kitchen staff were great - nothing too much trouble for them.
You have a lovely and caring staff and management. Kitchen staff were great - nothing too much trouble for them.
Thank you so much for your kind words, it was our pleasure looking after you and your husband. Hopefully, you will pop in to see us again soon.
Kind, caring and attentive staff for my one hundred year old mum. Excellent personal care. Identify medical problems quickly for Doctor's attention. Professional care for falls and bruising, with ambulance as needed. Home is a pleasant, cosy environment with cheerful and friendly cleaning staff who...
Kind, caring and attentive staff for my one hundred year old mum. Excellent personal care. Identify medical problems quickly for Doctor's attention. Professional care for falls and bruising, with ambulance as needed. Home is a pleasant, cosy environment with cheerful and friendly cleaning staff who know Mum. Mum enjoys art, bingo and having her hair done and a manicure.
Thank you for your kind words. It is a pleasure to look after your mum.
Very happy and comfortable and very well cared for.
Very happy and comfortable and very well cared for.
Thank you, Brian, it was our pleasure to look after you and we will never forget you.
Very well looked after and made very welcome.
Very well looked after and made very welcome.
Rahi.
Like others, the appearance of the building was a bit of a shock,...
Like others, the appearance of the building was a bit of a shock, despite being forewarned by the manager. The staff more than makeup for it though by being so friendly and attentive. Covid has just reared its ugly head again and I have no worries about Mum's care whilst there is no visiting.
I am aware that you are unable to attend with Covid in the building but we are allowing visitors just restricted.
Age and appearance of the building were a bit of a shock (our first visit). Staff and care given seem to make up for this though. My mum loves the staff and the care she is given and they were all very friendly and accommodating to us (we are living overseas, so visiting has been difficult due to...
Age and appearance of the building were a bit of a shock (our first visit). Staff and care given seem to make up for this though. My mum loves the staff and the care she is given and they were all very friendly and accommodating to us (we are living overseas, so visiting has been difficult due to Covid, finances etc). With a well-thought-out refurbishment, The Laurels could have such a different feel about it. Definitely showing its age.
Thank you for your review, we love looking after your mum and she is settling in well at The Laurels.
Not the newest of homes, but the staff more than make up for dismal looking flat rotted 1960s building. A warm environment with loving, caring, genuine staff, who enjoy their jobs. Nothing is too much trouble, and if suggestions are put forward to management, they are acted upon. Would I live here...
Not the newest of homes, but the staff more than make up for dismal looking flat rotted 1960s building. A warm environment with loving, caring, genuine staff, who enjoy their jobs. Nothing is too much trouble, and if suggestions are put forward to management, they are acted upon. Would I live here myself, then the answer is yes.
Thank you, we would happily look after you any day!
It was our pleasure to look after your husband and glad you are both reunited at home, he was a delight and will be missed.
Unfortunately, we can't change too much with the building but we are more than supportive and the staff love their jobs and work very hard.
Please don't become a stranger.
On the whole, my dad seems well cared for and the staff are always friendly. Although he did say on our visit today that he was given a cold bath yesterday!
On the whole, my dad seems well cared for and the staff are always friendly. Although he did say on our visit today that he was given a cold bath yesterday!
Thank you, Tracy. The bath incident was discussed with your sister, as the window was open - it was not a cold bath. Looking after your dad is our pleasure.
Dad seems happy enough. Friendly staff.
Dad seems happy enough. Friendly staff.
Thank you Paula, it is our pleasure to look after Dad!
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I have worked in Health and Social Care for around 14 years and I have a passion for good quality care and want to provide a family atmosphere for the residents and their families here at The Laurels.
Older Person Care, Dementia, Physical Disability, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
There are 40 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
0.5 mile(s) as the crow flies, distance by road may be significantly further.
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