Brierfield House Care Home

We have been really happy with the care mum is receiving at Brierfield House, ever since she arrived. Her behaviours can be challenging at times but they always treat her with dignity and kindness. We are confident that any changes in her health are handled promptly, and they always try to make sure she receives whatever is needed. We are kept very well informed about how she is in between our weekly visits, and are made welcome every time we visit. The team are cheerful and easy to talk to, and clearly spend time chatting with the residents. Meals, snacks and drinks are plentiful, and mum enjoys them. We are very pleased we found this lovely care home and recommend it wholeheartedly.

Thank you for looking after my husband so well.

My mum was in Brierfield House for 18 months and was looked after by the best of carers I cannot fault anything. Whilst mum was at the end of life I can only describe the carers as Earths Angels not only did they care for mum but gave total emotional support to us as family. The home is clean, beautifully presented and homely. As mum would say 'Simply The Best' Thankyou

I hold the home in very high regard following their care of my grandma before she relocated to her native South Wales. The entire team seemed to work cohesively to ensure duties were performed diligently and that all residents felt supported; ranging from management to the nurses to the kitchen and ancillary staff. It's testament to their dedication and values that I post this review to show my personal appreciation.

The staff were very friendly and accommodating. I felt welcome.

I'm so happy my grandma is with Brierfield house. They doing amazing.

Lovely varied food, which Mum thoroughly enjoys.

The staff were just so fantastic, and I do mean all of them - manager, carer, cook, maintenance; they all made me feel like my mum was part of a family up there.

Our mum came into the home in December 2022 and my sister and me didn’t know how she would cope but the manager and the other members of staff are very good with her. She has dementia and can sometimes get upset because she has forgotten something, she has put on weight and is loving being there, the meals are home-cooked and always smell delicious. We can help ourselves to brews when we want them. The home is very clean and smells clean, the rooms are tidied and floors mopped every day. I’m so glad we choose Brierfield House Care Home for our mum we can now relax knowing she is being looked after, if there’s a problem or Mum's not well they let me know straight away. Five stars from us.

My mother has improved immensely since moving into the home in August. She has put on weight and she is interested in her personal hygiene. When she first went in she wasn't interested in cleanliness due to her depression. She has her hair done every couple of weeks. The staff are lovely and very frank. The visits are only 30mins long, which is plenty and when you go, you know that's the allocated time. If there was a criticism, I think if they offered you a brew, that would be good. As sometimes you've been running around and just could do with one. They did offer us one on the very first visit. I understand they are busy, but this would make a big difference to the visit, like having a natter over a cuppa.

My mother-in-law came into this home for respite care after a brief spell in hospital. The first thing I noticed, was the smell of home-cooked food and the home smelt very nice. I was a bit worried about this move, but the manager and deputy manager, both reassured me she will be well looked after. She has been in for two weeks now and I can already see a big improvement in her. She is now smiling and putting on weight. In my mother-in-law's words, the room here is brilliant. Five stars all the way. I feel this is a happy home. Keep up the good work to all the staff.

As a family, we are absolutely delighted by the care Mum received during her recent stay. She absolutely loved it, enjoying the many activities, meeting new friends and telling the staff how nosey, cheeky and lippy she is! It was very reassuring to know she was being well looked after! The manager and her staff are brilliant, answering all our questions and letting us visit prior to her stay. As a family, we really cannot praise them enough! Not only that, but the home is absolutely spotless and all the residents are happy and relaxed! Just brilliant! Mum's a very picky eater too, but said she really enjoyed all the food and snacks!

My sister has been here approx eleven weeks. We cannot believe the difference in her. She says the food, staff and management are really kind and helpful. Her room is really clean and she loves her view. The family is so pleased and happy with how she has settled. Good to know that she is safe and well cared for. We leave her and are very confident she will be safe, happy and secure.

Staff interact with residents and the activities are happening all day, every day. The management have experience in dealing with the cliental. Brierfield House is a warm and welcoming home, with constant refurbishment to ensure the home is safe for all residents. My husband is happy and content living at Brierfield House.

Overall, I feel that Mum is well cared for in all her needs. The staff are caring and attentive to her in all respects. The management has responded quickly to any questions I may have had. Mum has recently said she wouldn't like to leave here and regards it as her home.

Mum has finally settled in. She's made friends so has company that she desperately needs. She has regular meals and is very comfortable. The management has made a great improvement with everything, well done. She's looking forward to more gardening opportunities.

Management very friendly and helpful. Staff are very caring and attentive. Building is very clean, and rooms are very nice and comfortable. Overall, nice environment for all staff and residents.

My mother came to Brierfield House in February 2022. In three weeks, myself and my family have seen a huge improvement in her appearance, her physical and mental state. The manager and her staff are excellent. They have time and understanding for the residents. It has been such a relief for myself and my family. Thank you.

Brierfield staff are professional, efficient, caring and friendly. They provide excellent care and a wonderful atmosphere. The first impression is that Brierfield, is the residents' home. The staff enable them to make the best of their lives and support them in every way.

The Staff have been very supportive to me and grandma while residing at Brierfield House, when speaking to grandma she was very happy and content, always engaging in activities which were evidenced through Brierfield House's Facebook Page, Grandma's room had her own private en-suite.