Brierfield House Care Home

Hardy Avenue, Brierfield, Nelson BB9 5RN

Brierfield House Care Home, Nelson, Lancashire
Brierfield House Care Home, Nelson, Lancashire
Brierfield House Care Home, Nelson, Lancashire

With a forty-two person capacity, Brierfield House in the Pendle area of Lancashire specialises in a quality residential care service, offering care packages to dementia sufferers, stroke victims and people with Parkinson's.

The service has been set up to be flexible to the needs of individuals and their loved ones, with staff striving for a welcoming and homely atmosphere that does not compromise on care standards.

All bedrooms have telephone and television points, while the home's garden area is popular for relaxing when not involved in outings or activities organised as part of the service.

Group: Four Seasons Health Care

Person in charge: Shelley Rogerson (Manager)

Local Authority / Social Services: Lancashire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 42 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Challenging Behaviour • Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 42

Rooms with ensuite WC: 42

Facilities & Services: Respite Care • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Brierfield House Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.8 Brierfield House Care Home has a Review Score of 8.8 (8.764)

The Review Score of 8.8 (maximum of 10) for Brierfield House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Brierfield House Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.169 for Brierfield House Care Home is calculated as follows: ( (30 Excellents x 5) + (38 Goods x 4) + (14 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 83 Ratings = 4.169

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.595 Points relating to the number of positive Reviews for Brierfield House Care Home is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8.4 positive Reviews (42 registered beds ÷ 5). 5 Reviews ÷ 8.4 Target = 0.595

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    3
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Brierfield House Care Home?

  • Extremely LIKELY
    4
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Brierfield House Care Home

  • Daughter of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Grandson of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • Resident / Service User
    1
  • more

In my opinion, things are alright when you think about what the staff have to do with the people they have to deal with.

How likely would you be to recommend Brierfield House Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My Grandad lived here for 12 months before he died. I visit residents occasionally who knew my Grandad. The atmosphere within the home is magical and overall it has pleasant surroundings. Even though my Grandad no longer lives there, the staff always make you feel welcome and I feel his spirit is still there. If I ever end up in a care home later in life, I hope it is Brierfield House Care Home.

How likely would you be to recommend Brierfield House Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Poor

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Mother is 100 and very with it so she knows what's what. She has been always used to good food but here it varies. She likes puddings but the stewed fruit is always sour, it's been mentioned but nothing alters. Sponge pudding is sponge only, where is the fruit?
Friday is fish day, fish fingers, fish cakes are not acceptable. The staff are very kind and it always nice and warm. Very sorry that the manager has resigned through family reasons.

How likely would you be to recommend Brierfield House Care Home? Likely

Average Rating: 

 3.3 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Shelley Rogerson, Deputy Home Manager at Brierfield House Care Home responded to this review on 02 Mar 2016:

Thank you for taking the time to review Brierfield House - we really appreciate all comments and feedback. It disappoints me to read that you have some concerns regarding the meals here. In relation to this, residents and relatives are encouraged to liaise with the team so we can make every effort to provide residents with a meal of their choice. We will always try our best to accommodate for everyone’s tastes. I’d like to talk in more detail about this; perhaps you have some meals you’d like to see on the menu? I’ll be in touch to discuss further. Best wishes, Shelley.

It's ok living here.

How likely would you be to recommend Brierfield House Care Home? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My dad was in Brierfield House for the last 12 months of his life, it was a very hard decision to place him in a care home. Our first choice was not right for him so after 3 weeks we started looking around several care homes and looked at the pros and cons on 4 care homes Brierfield House came out tops. It's purpose built so very roomy and plenty of space in the day rooms for movement, quiet areas and TV area or even the conservatory. We used it for his 89th party . The staff were trained in looking after residential/ dementia. They made him feel at ease and after a few weeks he was settled. They had good family communication with any slight illnesses and excellent care commitment when it came to serious matters. District nurse/doctors always available when needed and even they have contact with the Tele nurse via IPad so no unnecessary trips to the hospital. Bedroom with their own toilet and basin. Shared showers/bath rooms which are adapted well. I would highly recommend . Good all round.

How likely would you be to recommend Brierfield House Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My wife has been in this care home for four and a half years and since Four Season took over, myself and my family have been very pleased with her care. All the staff rom the manager down are very caring and considerate with all the residents and relatives/visitors. The housekeeping is very good the cleanliness of the rooms, the care of clothing and the catering. I want the best care for my wife who has severe dementia and this home provides this for us both.

How likely would you be to recommend Brierfield House Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

My mum has now been living at Brierfield House for about 3 months following a move from her own home to an almost catastrophic/disastrous admission to another local care home a couple of months earlier - and I haven't seen her as happy for a good 2/3 years! She can find nothing to suggest as an improvement and neither can I. Since being admitted, she has not needed to go to hospital and this is the longest time for many years. She is even putting on weight - which is a bit different from a woman who, prior to her admission, was all but refusing to eat and who was regularly admitted to hospital with dehydration. The staff across the board are a credit and are responsible in every respect for the fabulous and quite dramatic turn around in my mum's life.

How likely would you be to recommend Brierfield House Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

May 2014

November 2013

PEARL

Recipient: Brierfield House Care Home

Date: Thursday 28 Nov 2013

more details

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Care Home Idol 2016

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