Hardy Avenue, Brierfield, Nelson BB9 5RN
With a forty-two person capacity, Brierfield House in the Pendle area of Lancashire specialises in a quality residential care service, offering care packages to dementia sufferers, stroke victims and people with Parkinson's.
The service has been set up to be flexible to the needs of individuals and their loved ones, with staff striving for a welcoming and homely atmosphere that does not compromise on care standards.
All bedrooms have telephone and television points, while the home's garden area is popular for relaxing when not involved in outings or activities organised as part of the service.
Group: Four Seasons Health Care
Local Authority / Social Services: Lancashire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 42 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability
Specialist Care Categories: Alzheimer's • Challenging Behaviour • Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 65+.
Single Rooms: 42
Rooms with ensuite WC: 42
Facilities & Services: Respite Care • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Brierfield House Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 7.4 (maximum of 10) for Brierfield House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.3 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Brierfield House Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.274 for Brierfield House Care Home is calculated as follows: ( (42 Excellents x 5) + (38 Goods x 4) + (14 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 95 Ratings = 4.274
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.119 Points relating to the number of positive Reviews for Brierfield House Care Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 8.4 positive Reviews (42 registered maximum number of service users ÷ 5). 1 Reviews ÷ 8.4 Target = 0.119
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Brierfield House Care Home has a Review Score of 7.4 (7.393) from 8 Reviews
Review submitted from a Website Submission by Anne H (Daughter of Resident) on Saturday 22 July 2017. Relates to July 2017.
This home is bright and welcoming. My mother is happy and contented. The staff are warm and friendly, very approachable. They cater for and understand fully my mother's needs. Nothing is too much trouble. Observing them with other residents, it shows how they are caring, professional and loving towards their residents and the residents respond to them. I have every confidence in leaving my mum in their care. I struggled at first to accept my mum had to go into care, the staff knew this and have been very supportive and reassuring. I can see mum at any time. If I have any concerns, their door is always open.
I have nothing but the highest praise for the staff. Thank you.
How likely would you be to recommend Brierfield House Care Home? Extremely Likely
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Review submitted from a Postal Card by John W (Friend of Resident) on Wednesday 30 November 2016. Relates to November 2016.
In my opinion, things are alright when you think about what the staff have to do with the people they have to deal with.
How likely would you be to recommend Brierfield House Care Home? Likely
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Review submitted from a Postal Card by Liam S (Grandson of Resident) on Monday 28 November 2016. Relates to November 2016.
My Grandad lived here for 12 months before he died. I visit residents occasionally who knew my Grandad. The atmosphere within the home is magical and overall it has pleasant surroundings. Even though my Grandad no longer lives there, the staff always make you feel welcome and I feel his spirit is still there. If I ever end up in a care home later in life, I hope it is Brierfield House Care Home.
How likely would you be to recommend Brierfield House Care Home? Extremely Likely
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Review submitted from a Postal Card by Kathleen G (Daughter of Resident) on Friday 26 February 2016. Relates to February 2016.
Mother is 100 and very with it so she knows what's what. She has been always used to good food but here it varies. She likes puddings but the stewed fruit is always sour, it's been mentioned but nothing alters. Sponge pudding is sponge only, where is the fruit?
Friday is fish day, fish fingers, fish cakes are not acceptable. The staff are very kind and it always nice and warm. Very sorry that the manager has resigned through family reasons.
How likely would you be to recommend Brierfield House Care Home? Likely
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Shelley Rogerson, Deputy Home Manager at Brierfield House Care Home responded to this review on 02 Mar 2016:
Thank you for taking the time to review Brierfield House - we really appreciate all comments and feedback. It disappoints me to read that you have some concerns regarding the meals here. In relation to this, residents and relatives are encouraged to liaise with the team so we can make every effort to provide residents with a meal of their choice. We will always try our best to accommodate for everyone’s tastes. I’d like to talk in more detail about this; perhaps you have some meals you’d like to see on the menu? I’ll be in touch to discuss further. Best wishes, Shelley.
Review submitted from a Postal Card by David S (Resident) on Tuesday 23 February 2016. Relates to February 2016.
It's ok living here.
How likely would you be to recommend Brierfield House Care Home? Likely
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Review submitted from a Website Submission by Alison S (Daughter of Resident) on Sunday 21 February 2016. Relates to December 2015.
My dad was in Brierfield House for the last 12 months of his life, it was a very hard decision to place him in a care home. Our first choice was not right for him so after 3 weeks we started looking around several care homes and looked at the pros and cons on 4 care homes Brierfield House came out tops. It's purpose built so very roomy and plenty of space in the day rooms for movement, quiet areas and TV area or even the conservatory. We used it for his 89th party . The staff were trained in looking after residential/ dementia. They made him feel at ease and after a few weeks he was settled. They had good family communication with any slight illnesses and excellent care commitment when it came to serious matters. District nurse/doctors always available when needed and even they have contact with the Tele nurse via IPad so no unnecessary trips to the hospital. Bedroom with their own toilet and basin. Shared showers/bath rooms which are adapted well. I would highly recommend . Good all round.
How likely would you be to recommend Brierfield House Care Home? Extremely Likely
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Review submitted from a Postal Card by D G (Husband of Resident) on Wednesday 3 February 2016. Relates to January 2016.
My wife has been in this care home for four and a half years and since Four Season took over, myself and my family have been very pleased with her care. All the staff rom the manager down are very caring and considerate with all the residents and relatives/visitors. The housekeeping is very good the cleanliness of the rooms, the care of clothing and the catering. I want the best care for my wife who has severe dementia and this home provides this for us both.
How likely would you be to recommend Brierfield House Care Home? Extremely Likely
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Review submitted from a Website Submission by David B (Son of Resident) on Friday 29 January 2016. Relates to January 2016.
My mum has now been living at Brierfield House for about 3 months following a move from her own home to an almost catastrophic/disastrous admission to another local care home a couple of months earlier - and I haven't seen her as happy for a good 2/3 years! She can find nothing to suggest as an improvement and neither can I. Since being admitted, she has not needed to go to hospital and this is the longest time for many years. She is even putting on weight - which is a bit different from a woman who, prior to her admission, was all but refusing to eat and who was regularly admitted to hospital with dehydration. The staff across the board are a credit and are responsible in every respect for the fabulous and quite dramatic turn around in my mum's life.
How likely would you be to recommend Brierfield House Care Home? Extremely Likely
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May 2014
November 2013
October 2013
Recipient: Brierfield House Care Home
Date: Friday 11 Oct 2013
There are currently no Care Home Idol entrants who have performed at Brierfield House Care Home