Cuerden Grange Rest Home

414 Station Road, Bamber Bridge, Preston PR5 6JN

Cuerden Grange Rest Home, Preston, Lancashire

Cuerden Grange Residential Home offers round the clock care to residents over the age of 65 who require residential care without nursing.

Located in Preston, the care home is part of the family run care group Cuerden Care Homes which places residents at the heart of all services.

Cuerden Grange provides a comfortable and homely setting for residents to spend time in with their friend and family.

Group: Cuerden Developments Ltd

Person in charge: Charlene Porter (Manager)

Local Authority / Social Services: Lancashire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 67 Service Users

Registered Care Categories*: Old Age • Physical Disability

Specialist Care Categories: Cancer Care • Head/Brain Injury • Hearing Impairment & Deafness • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 67

Shared Rooms: 0

Rooms with ensuite WC: 67

Facilities & Services: Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Visiting:

The homes is open 24 hours a day to visitors.

Parking:

Private Parking on-site

Latest Care Quality Commission* Report on Cuerden Grange Rest Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7 Cuerden Grange Rest Home has a Review Score of 7 (6.983)

The Review Score of 7 (maximum of 10) for Cuerden Grange Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.9 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Cuerden Grange Rest Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 3.908 for Cuerden Grange Rest Home is calculated as follows: ( (26 Excellents x 5) + (17 Goods x 4) + (13 Satisfactorys x 3) + (8 Poors x 2) + (1 Very Poors x 1) ) ÷ 65 Ratings = 3.908

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.075 Points relating to the number of positive Reviews for Cuerden Grange Rest Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 13.4 positive Reviews (67 registered maximum number of service users ÷ 5). 1 Reviews ÷ 13.4 Target = 0.075

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    1
  • Satisfactory
    2
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Cuerden Grange Rest Home?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    1
  • Extremely UNLIKELY
    1

Reviewer Connection to Cuerden Grange Rest Home

  • Daughter of Resident/Service User
    2
  • Niece of Resident/Service User
    1
  • Resident / Service User
    1
  • Son of Resident/Service User
    1
  • Wife of Resident/Service User
    1
  • more

I viewed Cuerden Grange prior to my mother taking residence. As soon as I walked in I felt at ease and knew that this would be ideal for my mum.
From when she moved in and to the present time I have not changed my mind.
The staff, from the manager right through the staff are fantastic.
I have no hesitation in recommending this home to anyone.

How likely would you be to recommend Cuerden Grange Rest Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

With regards to my aunty, I find her always to be happy and safe in this environment.

How likely would you be to recommend Cuerden Grange Rest Home? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Poor

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

Every time we visit the room call button is never cancelled outside in the corridor. The food is very poor standard. The overall standard has dropped in the last 6 months.

How likely would you be to recommend Cuerden Grange Rest Home? Extremely Unlikely

Average Rating: 

 2.6 out of 5

Overall Standard: Poor

Facilities: Satisfactory

Care / Support: Poor

Cleanliness: Satisfactory

Food & Drink: Poor

Staff: Good

Activities: Poor

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Poor

I went for respite following a broken ankle. I was not given much help despite it being obvious that my leg was in a plaster cast. One resident who was confined to a wheelchair had to wait 45 minutes to be taken to the toilet on 2 occasions. Food probably ok for a 90 year plus person (some odd combinations though). Communication with owner non existent despite several attempts for an answer to my letter.

How likely would you be to recommend Cuerden Grange Rest Home? Unlikely

Average Rating: 

 2.9 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Poor

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Poor

Staff: Satisfactory

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Very Poor

In general good to excellent, food not brilliant but acceptable.

How likely would you be to recommend Cuerden Grange Rest Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Care / Support: Excellent

Treated with Dignity: Excellent

Staff: Good

Management: Excellent

Rooms: Good

My Mum moved to Cuerden Grange after a very unfortunate experience at a previous home, and she has nothing but praise for the staff. They are unfailingly kind, caring and cheerful. Nothing seems too much trouble for them. They have kept Mum clean, well fed and cared for and maintained her dignity at all times. I have been impressed that all the staff seem to know all the residents' names and personal preferences, and to take the time to chat with them.

How likely would you be to recommend Cuerden Grange Rest Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submit a Review for Cuerden Grange Rest Home

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

There are currently no awards/recognitions posted yet for Cuerden Grange Rest Home

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Cuerden Grange Rest Home