285/289 Whalley Road, Clayton le Moors, Accrington BB5 5QU
Specialising in looking after people with learning disabilities, Le Moors Care Home houses eight young adults in a refurbished Victorian building.
Residents benefit from personalised care packages and are supported in pursuing their own individual lifestyles and personal freedoms, with the addition of a regular activities and outings programme.
Luxury and en-suite bedrooms, friendly carers and spacious lounges make for a relaxing lifestyle, with a great deal of expertise from Regal Care Homes incorporated into the service.
Group: Regal Care Trading Ltd
Person in charge: Barbara Catlow (Manager)
Local Authority / Social Services: Lancashire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 8 Service Users
Registered Care Categories*: Dementia • Learning Disability • Old Age • Physical Disability • Sensory Impairment
Admission Information: Ages 18+.
Languages Spoken by Staff (other than English): Sinhala, Sinhalese, Tamil, Urdu
Single Rooms: 8
Rooms with ensuite WC: 3
Weekly Charges Guide: Personal Care Single £750 – £1200 (These prices are only a guideline, please contact Le Moors to find out the exact price for your requirements.)
Facilities & Services: Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Visiting:
No restrictions
Parking:
Parking available at the side of the home (private)
Latest Care Quality Commission* Report on Le Moors: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8.3 (maximum of 10) for Le Moors is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Le Moors in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.6 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.667 for Le Moors is calculated as follows: ( (26 Excellents x 5) + (8 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 36 Ratings = 4.667
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.625 Points relating to the number of positive Reviews for Le Moors is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 1.6 positive Reviews (8 registered maximum number of service users ÷ 5). 1 Reviews ÷ 1.6 Target = 0.625
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Le Moors has a Review Score of 8.3 (8.292) from 3 Reviews
Review submitted from a Postal Card by Rita C (Friend of Resident) on Friday 12 January 2018. Relates to October 2017.
Since moving into the home, my friend has flourished.
She is mixing with other people, she was isolated at home and never saw anyone. Now she is taking part in activities and is now full of life.
How likely would you be to recommend Le Moors? Extremely Likely
Overall Standard
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Care / Support
Cleanliness
Treated with Dignity
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Staff
Activities
Management
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Value for Money
Review submitted from a Postal Card by Lesley C (Sister of Resident) on Friday 27 May 2016. Relates to May 2016.
A wonderful home for my sister, could not wish for better place for her to live. Considering some residents are doubly incontinent, there is no smell in the home at all. Staff are brilliant, easy to approach, they do not simply do their job but actually properly care for the residents. They make to their job to read service users moods and treat them accordingly as quite a few cannot speak. A truly loving caring home, staff are always happy and smiling, very upbeat, they make Le-Moors not just a house but a happy caring loving home. The atmosphere is wonderful, they always make me feel very welcome.
How likely would you be to recommend Le Moors? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
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Value for Money
Review submitted from a Postal Card by R F (Brother of Resident) on Friday 27 May 2016. Relates to May 2016.
My relative has been a resident for six years and has been cared for exceptionally well at all times. I have always been well - satisfied with the level of care and attention he has received.
How likely would you be to recommend Le Moors? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Bed Vacancies
posted 25 Apr 2018
funded/self funded
Respite is made available and these normally
a turn around every 4 weeks.
Bed booking can be made by speaking
to the manager Barbara Catlow
February 2018
April 2017