Le Moors

285/289 Whalley Road, Clayton le Moors, Accrington BB5 5QU

Specialising in looking after people with learning disabilities, Le Moors Care Home houses eight young adults in a refurbished Victorian building.

Residents benefit from personalised care packages and are supported in pursuing their own individual lifestyles and personal freedoms, with the addition of a regular activities and outings programme.

Luxury and en-suite bedrooms, friendly carers and spacious lounges make for a relaxing lifestyle, with a great deal of expertise from Regal Care Homes incorporated into the service.

Group: Regal Care Trading Ltd

Person in charge: Barbara Catlow (Manager)

Local Authority / Social Services: Lancashire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 8 Service Users

Registered Care Categories*: Dementia • Learning Disability • Old Age • Physical Disability • Sensory Impairment

Admission Information: Ages 18+.

Languages Spoken by Staff (other than English): Sinhala, Sinhalese, Tamil, Urdu

Single Rooms: 8

Rooms with ensuite WC: 3

Weekly Charges Guide: Personal Care Single £750 – £1200 (These prices are only a guideline, please contact Le Moors to find out the exact price for your requirements.)

Facilities & Services: Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Visiting:

No restrictions

Parking:

Parking available at the side of the home (private)

Latest Care Quality Commission* Report on Le Moors: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.3 (maximum of 10) for Le Moors is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Le Moors in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 1 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.667 for Le Moors is calculated as follows: ( (26 Excellents x 5) + (8 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 36 Ratings = 4.667

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.625 Points relating to the number of positive Reviews for Le Moors is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 1.6 positive Reviews (8 registered maximum number of service users ÷ 5). 1 Reviews ÷ 1.6 Target = 0.625

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.3 Le Moors has a Review Score of 8.3 (8.292) from 3 Reviews


Average Ratings

  • Excellent
    2
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Le Moors?

  • Extremely LIKELY
    3
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Le Moors

  • Brother of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • Sister of Resident/Service User
    1

Since moving into the home, my friend has flourished.
She is mixing with other people, she was isolated at home and never saw anyone. Now she is taking part in activities and is now full of life.

How likely would you be to recommend Le Moors? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.4 out of 5

A wonderful home for my sister, could not wish for better place for her to live. Considering some residents are doubly incontinent, there is no smell in the home at all. Staff are brilliant, easy to approach, they do not simply do their job but actually properly care for the residents. They make to their job to read service users moods and treat them accordingly as quite a few cannot speak. A truly loving caring home, staff are always happy and smiling, very upbeat, they make Le-Moors not just a house but a happy caring loving home. The atmosphere is wonderful, they always make me feel very welcome.

How likely would you be to recommend Le Moors? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

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Value for Money

Average Rating:   4.7 out of 5

My relative has been a resident for six years and has been cared for exceptionally well at all times. I have always been well - satisfied with the level of care and attention he has received.

How likely would you be to recommend Le Moors? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.9 out of 5

Submit a Review for Le Moors

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    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

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Bed Vacancies

No Bed Vacancies

posted 25 Apr 2018

funded/self funded
Respite is made available and these normally a turn around every 4 weeks.
Bed booking can be made by speaking to the manager Barbara Catlow

Awards / Recognitions

February 2018

April 2017

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Le Moors