Moorings Residential Care Home

My mother went into Moorings Residential Care Home on a respite basis in January 2019, following a decline after a hip replacement operation culminating in several falls. Her appetite had failed, she was not active, and her mental state was declining because of that. The Moorings worked patiently with mum for months until, at the end of April/beginning of May there was a sudden breakthrough, with significant improvements across the board. She will have to stay in residential care, but the quality of life my mum will now have is so much better because of the work done by Moorings.

My father was resident here from January 2017 until August 2018. During that time he was very happy and comfortable, receiving individual attention from a team of helpful and knowledgeable staff who were aware of his specific requirements, remained good-humoured and had time to help him and banter with him. The management team clearly empowered all their colleagues, in whatever role, to be both competent and personable, while themselves being consistently very approachable and knowledgeable about individual patients. The home is very well appointed, decorated and maintained with an atmosphere that was friendly, inclusive and accommodating to both residents and guests.

Excellent in every aspect. Except for the lack of phone reception. Staff were excellent. Thank you.

The home is exceptionally well presented and laid out. The staff are extremely attentive to the residents attending to their every need. There are plenty of activities that residents can join in with and there is a positive environment where all the residents appear to be included like a family. Cannot fault the place.

Activities are well organised and staff generally helpful.

I did enjoy my stay at The Moorings and it was enjoyable and was overjoyed with the location, sea views from my room and the accessibility for my power wheelchair was excellent. I am looking forward to spending my respite breaks with The Moorings again next year.

The facilities are second to none and all the staff are friendly and helpful. We know she made the right decision.

My Mum has been at The moorings for over two years and the care has been wonderful. I am always kept up to date on appointments, meds etc. I can go and ask for advice or just talk at any time, which is very important to me as I can not be there 24/7. I visit twice a week and am made to feel a part of the Moorings family.

We have nothing else but praise for the kind attention from all who work at The Moorings.

A beautiful home in an equally beautiful location. Caring and kind hearted staff who genuinely seem to like/love the work they do and their residents. Light airy lounges with library and a wide variety of books and games. Lovely restaurant with well prepared meals with choices and dietary needs accommodated.

My mum passed away with dignity, all thanks to The Moorings. I actually miss going into this wonderful home.

A lovely, caring and vibrant care home. The staff are very compassionate, empathetic and friendly. The sales and relationship manager is very professional and actually listened to all our family's initial concerns. A true professional who puts you at ease. The residents are always encouraged to take part in the abundance of activities and the settings in the home are colourfully decorated which makes the care home very welcoming. I would wholeheartedly recommend the home to anyone who may have reservations and encourage you to speak to the sales and relationship manager.

During the last three months of her life I was in and out and seeing her on a daily basis and I didn't see a single thing that took away that confidence I had.

What a beautiful place and should be the way forward for all care homes. The place felt very welcoming, happy staff and with lots going on. A lovely location overlooking the sand dunes and sea and just a short walk to the prom. This place was more like a hotel with beautiful decor and lots of facilities. When my time comes, I do hope I can live in a place like this. A special thank you to the sales and customer relationship manager for all her help.

I have visited many care homes and I have never come across such as one like this. First class through and through. Thought I had gone to a 5-star hotel by mistake. Welcoming reception, high-class decor and amazing warm welcome by the staff. The food and entertainment are first class. The staff were incredible, especially the sales and relationship manager so knowledgeable and pleasant and nothing was too much trouble. Well done to the manager, I can tell you love your job and how committed you and the care staff are! A truly amazing place.

The staff made me feel very welcome. They were all very friendly and caring. In particular, the cleaners were helpful and worked extremely hard. It was like staying in a 5* hotel. I was apprehensive before going in but the managers visited me at my home and put my mind at rest. Throughout my stay everyone was supportive. I have no complaints whatsoever

A very comfortable high class, clean, happy, caring dwelling. Very light and airy with plenty of rooms (day) to meander through.

Nice, comfortable place with excellent facilities. Staff and management very good and available 24/7 for any concerns or advice. Having advice and info about ambitions for future e.g personal independence and info about any future possible needs. Overall- very good.

I feel safe and well cared for and enjoy the company. We have a pleasant outlook and nice and sunshine.

The reason I came here I lost my wife after 66 years married, at the time the home was more or less built and finished. It does not seem like a care home but could be a 5 star hotel. The staff and medical facilities I found excellent and if privacy is important not a problem. So in my 3rd year here I have to desire to return to Yorkshire where I lived.