Morvern Care Centre

11/13 South Promenade, Thornton-Cleveleys FY5 1BZ

The Morvern Care Centre is highly regarded for it standard of residential care for older people, while also specialising in dementia care. Since 1982 the home has been committed to quality and made a difference to many individuals with care needs and their families.

The Centre's policy is to support independence alongside a comfortable lifestyle, benefitting from close proximity to local amenities and the pleasures of the seafront.

Both long and short-term packages are available, with a personalised approach taken to all personal needs and lifestyle choices. Carers undergo continual professional development in order to keep standards high, with an Investor in People award showing this to be a key part of the Centre's vision.

Owner: Inspire Residential Care Ltd

Person in charge: Pauline Skeer (Manager)

Local Authority / Social Services: Lancashire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Dementia • Learning Disability • Mental Health Condition • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Cancer Care • Cerebral Palsy • Challenging Behaviour • Epilepsy • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Over 65 Only. Ages 65+.

Single Rooms: 60

Rooms with ensuite WC: 44

Weekly Charges Guide: Personal Care Single £350 – £500 (These prices are only a guideline, please contact Morvern Care Centre to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Morvern Care Centre: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9 (maximum of 10) for Morvern Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Morvern Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 7 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.387 for Morvern Care Centre is calculated as follows: ( (50 Excellents x 5) + (31 Goods x 4) + (10 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 93 Ratings = 4.387

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.583 Points relating to the number of positive Reviews for Morvern Care Centre is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 7 Reviews ÷ 12 Target = 0.583

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9 Morvern Care Centre has a Review Score of 9 (8.970) from 8 Reviews


Average Ratings

  • Excellent
    4
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Morvern Care Centre?

  • Extremely LIKELY
    8
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Morvern Care Centre

  • Daughter of Resident/Service User
    2
  • Son of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • Resident / Service User
    1
  • Stepson of Resident/Service User
    1
  • more

Very nice staff. Extremely helpful in settling in Mother. Make you feel at home. Routine and food are excellent.

How likely would you be to recommend Morvern Care Centre? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.3 out of 5

Mother-in-law seems very happy and content. Carers, nursing staff and clerical are all very helpful and relate well to all residents.

How likely would you be to recommend Morvern Care Centre? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.7 out of 5

I think the main reason for the care home choice was the pleasantness and caring attitude of the staff.
In all honesty, there was probably an element of decorative upgrading necessary but I would always prefer caring staff to a high quality grade carpet.
Thank you.
My stepmother is very happy, which again, is the main thing.

How likely would you be to recommend Morvern Care Centre? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.7 out of 5

Staff excellent.

How likely would you be to recommend Morvern Care Centre? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4 out of 5

I was worried about my husband going into care but staff have looked after him very well and treat him as a person (he has dementia), which helped him to settle down.

How likely would you be to recommend Morvern Care Centre? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.7 out of 5

I have completed this with and on behalf of my dad.
In February 2017 following 9 weeks in hospital dad was told we could no longer to manage his care at home and residential care was the only option. He was devastated and said, "over my dead body". We found him a place at Morvern Care Centre with the helped of the staff he settled really quickly and within just a couple of weeks, he didn't want to be anywhere else.
Dad is vegetarian and loves the meals they provide. The staff are very attentive and kind.
There's regular entertainment and he's even been taken to the zoo. The Morvern has given dad a new lease of life.

How likely would you be to recommend Morvern Care Centre? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.8 out of 5

I like it here. It is a lovely place near the promenade. The staff are very nice. The beds could be better. The food is quite good.

How likely would you be to recommend Morvern Care Centre? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Management

Rooms

Average Rating:   4.1 out of 5

Raj Shah, Manager at Morvern Care Centre responded to this review on 15 Mar 2018:

Thank you very much.

The home is very helpful in most situations, some staff need more training as my parent has suffered at times from neglect from a member of staff.
Mostly though staff are very caring. The food in the home is not very good as much of what I have seen is frozen and not really as nutritious as it could be.

How likely would you be to recommend Morvern Care Centre? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   3.8 out of 5

Submit a Review for Morvern Care Centre

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Contact Details

Please provide your details as we may contact you to verify this review. Reviews cannot be submitted anonymously. Your details may be passed to the care provider or to its service provider handling reviews but not to any other third party. They will not be published. Please enter your own personal email address (the email of the care provider will not be accepted).

Your Review & Rating

This information will be published on the website, the care provider website and potentially on selected websites/social media. Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers. It can take up to 30 days for a review to be published or deemed non-compliant.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please do not use names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

There are currently no awards/recognitions posted yet for Morvern Care Centre

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Morvern Care Centre