11/13 South Promenade, Thornton-Cleveleys FY5 1BZ
The Morvern Care Centre is highly regarded for it standard of residential care for older people, while also specialising in dementia care. Since 1982 the home has been committed to quality and made a difference to many individuals with care needs and their families.
The Centre's policy is to support independence alongside a comfortable lifestyle, benefitting from close proximity to local amenities and the pleasures of the seafront.
Both long and short-term packages are available, with a personalised approach taken to all personal needs and lifestyle choices. Carers undergo continual professional development in order to keep standards high, with an Investor in People award showing this to be a key part of the Centre's vision.
Owner: Inspire Residential Care Ltd
Person in charge: Pauline Skeer (Manager)
Local Authority / Social Services: Lancashire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 60 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age
Specialist Care Categories: Alzheimer's • Cancer Care • Challenging Behaviour • Epilepsy • Visual Impairment
Admission Information: Over 65 Only. Ages 65+.
Single Rooms: 60
Rooms with ensuite WC: 44
Weekly Charges Guide: Personal Care Single £350 – £500 (These prices are only a guideline, please contact Morvern Care Centre to find out the exact price for your requirements.)
Facilities & Services: Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Morvern Care Centre: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Morvern Care Centre has a Review Score of 5.4 (5.375)
The Review Score of 5.4 (maximum of 10) for Morvern Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 3.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Morvern Care Centre in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.5 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 3.833 for Morvern Care Centre is calculated as follows: ( (4 Excellents x 5) + (4 Goods x 4) + (2 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 12 Ratings = 3.833
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.542 Points relating to the number of positive Reviews for Morvern Care Centre is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 1 Reviews ÷ 12 Target = 0.083 , then divided by 2 = 0.042
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by I K (Daughter of Resident) on Tuesday 24 January 2017. Relates to January 2017.
The home is very helpful in most situations, some staff need more training as my parent has suffered at times from neglect from a member of staff.
Mostly though staff are very caring. The food in the home is not very good as much of what I have seen is frozen and not really as nutritious as it could be.
How likely would you be to recommend Morvern Care Centre? Extremely Likely
Overall Standard: Good
Care / Support: Good
Treated with Dignity: Good
Food & Drink: Poor
Safety / Security: Excellent
Value for Money: Good
There are currently no Care Home Idol entrants who have performed at Morvern Care Centre