Rosewood Lodge, Lytham St Annes, Lancashire
Rosewood Lodge, Lytham St Annes, Lancashire
Rosewood Lodge, Lytham St Annes, Lancashire

Rosewood Lodge overlooks the sea and sand dunes in the 19th century Edwardian town of St Anne's-on-the-Sea, a traditional seaside resort with floral displays, up-market hotels, a sandy beach, donkeys, a small pier and ice cream stalls.

Since opening in 1987 it has provided high quality care for individuals. The ethos ensures person-centred care suited to the needs of each individual, rather than a ‘one-size-fits-all’ approach.

Recently re-designed and refurbished Rosewood Lodge benefits from specialised communal areas, bathing facilities and en-suite bedrooms. The large gardens lend themselves well to many of the activities including summer garden parties; BBQs, (where residents play their part in fundraising for their chosen worthy causes), as well as being a safe open space.

The activity co-ordinator ensures that meaning and relevant activity is a daily occurrence and includes activities outside of the home. Relatives and friends are often invited to participate.

To achieve the principles, Rosewood Lodge ensure the teams value each resident and work with residents’ friends and families to build lasting relationships and ensure they have as much time as they require to meet resident’s needs.

In doing this Rosewood Lodge are providing compassionate and dignified care for the most vulnerable members of society when they need it most. The strength of this team is its dedication to its residents through clear direction. They work hard to ensure they pay attention to detail when caring for their residents and ensure a personal experience.

Group: Lakeview Rest Homes Ltd

Person in charge: Fiona Fox (Registered Manager)

Local Authority / Social Services: Lancashire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 24 Service Users

Registered Care Categories*: Old Age

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Filipino, Spanish; Castilian, Polish

Single Rooms: 24

Rooms with ensuite WC: 24

Weekly Charges Guide: Personal Care Single from £600 (These prices are only a guideline, please contact Rosewood Lodge to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

We are on the corner of Highbury Road and Clifton Drive North.

Visiting:

We have open visiting times.

Parking:

We have a car park.

Latest Care Quality Commission* Report on Rosewood Lodge: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

1 Bed Vacancy

posted 20 Nov 2017

Please contact us for latest vacancies.

Reviews

9.8 Rosewood Lodge has a Review Score of 9.8 (9.847)

The Review Score of 9.8 (maximum of 10) for Rosewood Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews over all time. This Average Rating is also the rating value for Rosewood Lodge in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.847 for Rosewood Lodge is calculated as follows: ( (151 Excellents x 5) + (25 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 177 Ratings = 4.847

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Rosewood Lodge is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 4.8 positive Reviews (24 registered maximum number of service users ÷ 5). 6 Reviews ÷ 4.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    14
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Rosewood Lodge?

  • Extremely LIKELY
    15
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Rosewood Lodge

  • Daughter of Resident/Service User
    6
  • Son of Resident/Service User
    3
  • Friend of Resident/Service User
    2
  • Brother of Resident/Service User
    1
  • Resident / Service User
    1
  • more

Really nice care home. Would recommend to any family. I didn't worry about leaving my father there. I can visit anytime day or evening. All the staff are so caring and helpful. I visit with my wife and mother and they feel at home. Always something going on at the home. It is really nice. Thank you, Rosewood Lodge.

How likely would you be to recommend Rosewood Lodge? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I've been visiting my very good friend some weeks and always find her happy and very well looked after. The atmosphere throughout is very good made by excellent staff and manager always very welcoming.
Thank you, Rosewood Lodge, for caring for my dear friend.

How likely would you be to recommend Rosewood Lodge? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

My mother was a resident at Rosewood Lodge for 4 years prior to her recent demise. During that time, she was extremely happy and received excellent care. We felt our mother had become part of the Rosewood "family" where her care and comfort made her feel secure and appreciated as a person and not just one of many residents. We owe Rosewood management and staff a huge "thank you" for their love, care and attention to our mother when she most needed it.

How likely would you be to recommend Rosewood Lodge? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum seems happy, well looked after and generally settled.

Staff are vigilant to Mum's medical needs, friendly and welcoming to family members.

How likely would you be to recommend Rosewood Lodge? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Excellent happy staff who are always in attendance.

How likely would you be to recommend Rosewood Lodge? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum has been a resident at Rosewood Lodge for the past six months. The staff are very welcoming whenever we visit mum. Mum is cared for on a daily basis and we are very appreciative fo the kindness and patience of the staff who care for her. Mum suffers from dementia but is always treated with dignity and respect. She seems happy and content in her new environment.

How likely would you be to recommend Rosewood Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother needed care for one week while my father was in hospital. Initially my mum did not want to go as she didn't know what to expect but we found it to be a very warm and caring environment. Nothing was too much trouble. Everyone was very helpful and the staff were always happy. My mum said she enjoyed her break at Rosewood. I would definitely recommend it.

How likely would you be to recommend Rosewood Lodge? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Very friendly and attentive staff. Would come into this home myself if it was required. Can come at any time and always welcomed by staff with a cup of tea.

How likely would you be to recommend Rosewood Lodge? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We are very satisfied with the standard of care. All staff are very helpful.

How likely would you be to recommend Rosewood Lodge? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

The staff are lovely, treating the residents with the utmost care and dignity and patience. They are responsive to the needs of patients. They monitor their needs carefully with medications also with experts professional such as occupational therapists and mental health specialists.
The manager- Very patient, takes time to visit.
(Fiona) Outstanding care- sends detailed reports on mum's health.
(Kay) Great personality/presence- handle mum's needs.
(MO) Brilliant professional- listening skills, tender loving care in all situations.

How likely would you be to recommend Rosewood Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We can't fault the care that my dad receives at Rosewood. The staff are brilliant.

How likely would you be to recommend Rosewood Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Comfortable well furnished care home with a caring friendly staff service, is excellent in every aspect. We cannot speak highly enough, what a happy obliging staff (day or night). A wonderful feeling of being well looked after by a first class staff.

How likely would you be to recommend Rosewood Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff do an amazing job and treat my dad with respect. His quality of life is enhanced in a lovely, comfortable environment. It feels like "home" and dad has a nice routine where he feels comfortable. I enjoy visiting and try to take dad out as much as possible, although he mainly prefers staying in! As my dad is still adapting to losing his independence (from sheltered accommodation) he does tend to moan about everything and staff deal with this with a great deal of patience and understanding.

How likely would you be to recommend Rosewood Lodge? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

My husband came into Rosewood for the odd 2 weeks and came as a resident in November 2015. I am delighted with the way the staff look after him in such a caring way ... and for the warm welcome I receive from ALL the staff everytime I (and when our family) visit. The whole atmosphere is of peace, caring, having fun and help ... every day and with hospital visits. I call it a 4 star hotel. Any questions have been answered immediately and with honesty.

How likely would you be to recommend Rosewood Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Rosewood Lodge is like a home from home to me and my family we are all well looked after. The staff go way above and beyond and the management team is outstanding.

How likely would you be to recommend Rosewood Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

April 2017

Job Vacancies

Staff Profiles

Fiona

Fiona Fox

Job Title: Registered Manager

Joined: 2014

Description:

I'm a dignity champion!

Specialisms.

I’ve worked in care for over 13yrs, I’ve got experience also in Dementia Care. I’m very approachable and friendly. I'm very dedicated to my work, staff and residents.

Qualifications.

I’ve got my NVQ Level 5
I’m not far of completing my higher level diploma in health and social care

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Rosewood Lodge