Longfield Residential EMD Home

Preston New Road, Billinge End, Blackburn BB2 6PS

Longfield Residential EMD Home is a converted Victorian property made appropriate for the practice of skilled care methods, with sixteen bedrooms - some of them double rooms - and staff experienced in elderly care methods, including for individuals with dementia.

Residents have two lounges and scenic garden areas to enjoy, with their health and security protected throughout and visitors welcome.

Bedrooms contain 24-hour nurse call systems and are comfortably furnished, while occupants are encouraged to make themselves at home in relation to personal taste and belongings.

Group: Longfield (Care Homes) Ltd

Person in charge: Joanne McHugh (Manager)

Local Authority / Social Services: Blackburn with Darwen Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 24 Service Users

Registered Care Categories*: Dementia • Mental Health Condition

Specialist Care Categories: Alzheimer's • Challenging Behaviour

Admission Information: Ages 55+.

Single Rooms: 8

Shared Rooms: 8

Rooms with ensuite WC: 0

Facilities & Services: Palliative Care • Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Longfield Residential EMD Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.8 (maximum of 10) for Longfield Residential EMD Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for Longfield Residential EMD Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 8 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.807 for Longfield Residential EMD Home is calculated as follows: ( (101 Excellents x 5) + (13 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 119 Ratings = 4.807

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Longfield Residential EMD Home is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 4.8 positive Reviews (24 registered maximum number of service users ÷ 5). 8 Reviews ÷ 4.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.8 Longfield Residential EMD Home has a Review Score of 9.8 (9.807) from 10 Reviews


Average Ratings

  • Excellent
    9
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Longfield Residential EMD Home?

  • Extremely LIKELY
    7
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    2
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Longfield Residential EMD Home

  • Daughter of Resident/Service User
    2
  • Sister-in-law of Resident/Service User
    2
  • Son of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Great-Niece of Resident/Service User
    1
  • more

My aunt has been in Longfield Residential EMD Home for 2 and a half years and was made welcome from the first day. She enjoys her trips out, especially Laytham and her fish and chips. My daughter and I take her out every Sunday for tea and cake and she goes back very happily with no problem. She went into the hospital last year with a bleed on her brain. The hospital struggled to get her to eat and walk again. As soon as she went back into Longfield Residential EMD Home, they had her walking and eating in no time. Some members of staff know her inside out and feel she is made part of the family.

How likely would you be to recommend Longfield Residential EMD Home? Extremely Likely

Overall Standard

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Average Rating:   5 out of 5

Claire, Office Manager at Longfield Residential EMD Home responded to this review on 05 Sep 2017:

Thanks for your kind comments June.

My dear friend has lived in the home for over 2 years. When she first came into the home she was under 5 stone. She is now at 12 stone, the right weight for her.
Staff are friendly and kind to all people in the home. Food is excellent and the cakes are to die for.
Managers are excellent and the home is run great.
I have had no problems. However, I seem to eat lots of cake when visiting the home. I would put any of my family in this lovely home, including myself.

How likely would you be to recommend Longfield Residential EMD Home? Extremely Likely

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Average Rating:   5 out of 5

Claire, Office Manager at Longfield Residential EMD Home responded to this review on 30 Aug 2017:

Thank you for your kind comments Pauline - we hope you'll be enjoying our cake for many years to come!!

After a traumatic time in hospital and respite care in an awful care home (that was shut down) we searched and searched and found Longfield. From the moment my relative arrived, she was welcomed into the home like a new family member. Her room is large, comfortable and decorated to her taste. A real home from home. The staff are amazing, so caring and considerate to both my relative and all my family. She had to go into hospital last year and the hospital commented how dedicated and committed the staff were. They stayed with my relative until we got to the hospital. They phoned every day asking how she was and if she had eaten, how she slept and if she had been mobile that day. She deteriorated and I just wanted her back home. Sure enough, after a few days back at Longfield my relative was eating, drinking and walking about unaided again. That was through the attentiveness of the staff. I cannot thank them enough. I don't worry about my relative anymore. She is happy and content with her Longfield family.

How likely would you be to recommend Longfield Residential EMD Home? Extremely Likely

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Average Rating:   5 out of 5

Claire, Office Manager at Longfield Residential EMD Home responded to this review on 23 Aug 2017:

Thank you for your lovely comments Amanda - I will pass them onto our staff

My mother has been a resident in this home for four years and during this time the care she has been given is excellent in every aspect, from the fabulous food she is given to the care she receives. Every member of staff both past and present have treated my mum with the dignity she deserves. She has during her stay been on day trips and taken part in regular activities organised for the residents. I would recommend Longfield Residential EMD Home to anyone looking for a care home for their loved ones.

How likely would you be to recommend Longfield Residential EMD Home? Extremely Likely

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Average Rating:   5 out of 5

Claire, Office Manager at Longfield Residential EMD Home responded to this review on 27 Jun 2017:

Thanks for your review Trevor - much appreciated

My mum is treated with the utmost respect. The care given is second to none, all staff are very approachable and more than happy to help.
Mum is given a varied diet to meet her needs and so far her stay at Longfield has been exemplary.
We as a family (my sisters and father) are pleased with her wellbeing.
The care and commitment at Longfield is of the highest standard, to patients and visitors alike.

How likely would you be to recommend Longfield Residential EMD Home? Extremely Likely

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Average Rating:   5 out of 5

Claire, Office Manager at Longfield Residential EMD Home responded to this review on 27 Jun 2017:

Thank you for your kind comments Georgina

Very happy with everything in the home and they are all very caring.
The home and carers are very welcoming.

How likely would you be to recommend Longfield Residential EMD Home? Likely

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Average Rating:   4.9 out of 5

Claire, Office Manager at Longfield Residential EMD Home responded to this review on 28 Jul 2017:

Thank you Thelma.

This care home is not massive but is kept up to date with d├ęcor and any equipment needed for the resident's needs.
It is clean and the meals are prepared and cooked fresh daily by the resident chef with fresh veg and fruit when in season.
Activities are available with the staff supervising and helping some residents when necessary.
There are trips arranged for the residents to go to the country or the seaside and supervision is always well managed and maintained. I am more than happy to continue living here.

How likely would you be to recommend Longfield Residential EMD Home? Extremely Likely

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Average Rating:   4.8 out of 5

Claire, Office Manager at Longfield Residential EMD Home responded to this review on 26 Jun 2017:

Thank you C

I couldn't be happier. She is loved and taken very good care of.

How likely would you be to recommend Longfield Residential EMD Home? Neither Unlikely or Likely

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Average Rating:   4.8 out of 5

Claire, Office Manager at Longfield Residential EMD Home responded to this review on 26 Jun 2017:

Thank you for your kind comments.

My mum seems comfortable and content which is what we all want when they have to care for so many challenged elderly residents in this care home.

How likely would you be to recommend Longfield Residential EMD Home? Neither Unlikely or Likely

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Average Rating:   3.6 out of 5

I was made to feel very welcome every time I visited my mother, she was always happy, looked clean and respectable.
I did recommend the home to a friend and their mother is now staying at Longfield.
I have gone back on several occasions and have been welcomed with open arms, I have also been invited to a remembrance day for all previous people that lived there.

How likely would you be to recommend Longfield Residential EMD Home? Extremely Likely

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Average Rating:   5 out of 5

Claire, Office Manager at Longfield Residential EMD Home responded to this review on 22 Jun 2017:

Thanks for your kind comments Anne

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Bed Vacancies

1 Bed Vacancy

posted 01 May 2018

We currently 1 vacancy available. Daycare and Respite enquiries are also welcome.

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