Gattison House, Doncaster, South Yorkshire
Gattison House, Doncaster, South Yorkshire
Gattison House, Doncaster, South Yorkshire

Gattison House, in Doncaster, offers a quality care environment that is ideal for the practice of dementia care and for a comfortable daily lifestyle.

All practice is person-centred and teams are carefully selected for their abilities and compassion.

The provider operates a full engagement programme based on shaping best care practice.

Group: Runwood Homes Ltd

Person in charge: Lisa McAnulty (Manager)

Local Authority / Social Services: Doncaster Metropolitan Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 36 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's

Admission Information: Ages 50+.

Single Rooms: 36

Rooms with ensuite WC: 0

Facilities & Services: Own Furniture if required

Latest Care Quality Commission* Report on Gattison House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.4 Gattison House has a Review Score of 9.4 (9.365)

The Review Score of 9.4 (maximum of 10) for Gattison House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 16 Reviews over all time. This Average Rating is also the rating value for Gattison House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.532 for Gattison House is calculated as follows: ( (115 Excellents x 5) + (64 Goods x 4) + (8 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 190 Ratings = 4.532

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.833 Points relating to the number of positive Reviews for Gattison House is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 7.2 positive Reviews (36 registered maximum number of service users ÷ 5). 6 Reviews ÷ 7.2 Target = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    7
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Gattison House?

  • Extremely LIKELY
    13
  • Likely
    1
  • Don't know
    1
  • Neither Unlikely or Likely
    0
  • Unlikely
    1
  • Extremely UNLIKELY
    0

Reviewer Connection to Gattison House

  • Daughter of Resident/Service User
    8
  • Son of Resident/Service User
    4
  • Wife of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • more

I was very anxious after her two previous homes. Although Gattison House is not the smartest of dwellings I find all the staff to be professional and very caring and nothing is too much trouble.

How likely would you be to recommend Gattison House? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My Mum is currently suffering from the terrible disease, dementia, and is now being cared for at Gattison House in Rossington. I cannot praise the staff enough for the wonderful care they are giving to my Mum and to all the residents. All the staff treat all the residents with great respect and it is so lovely to know my Mum is being cared for by people who really care. My Mum is now so happy in her new home.

Although the home itself is a little dated, it is the care that is given by the staff that makes it a really special place for a loved one. I know there are currently vacancies at the home which seems incredible with how rife this terrible disease has become. If you are in the Doncaster area and looking for a home for a loved one, look no further than Gattison House and I speak from personal experience.

How likely would you be to recommend Gattison House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My father became a resident over 12 months ago. Throughout the time he has been there they have cared for him with patience, professionalism and good humour. They have supported the family in making the adjustments to him no longer at home. We are very very grateful.

How likely would you be to recommend Gattison House? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

I am very happy with the care my wife is receiving. It is obvious that she is happy in her present environment and likes the staff who, in return, are clearly fond of her.

How likely would you be to recommend Gattison House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Mum's dementia has put an enormous strain on my father, who is her sole carer.
We came to the very difficult decision to look at respite care. The manager came to assess Mum who was not very welcoming as her personality has been totally changed by this terrible disease. The manager was so understanding and looked beyond Mum's exterior and saw the person we know and love. She also totally understood Dad's need for a break.
We arranged a respite stay and Mum (who hasn't really been out for several months) walked in, sat down and declared 'I'm staying here'!
The team of staff at Gattison House have all treated Mum with respect and care - she has been very well looked after.
Her personal care has improved greatly under their encouragement and she seems very happy there.
I will have no hesitation in exploring this as a permanent solution to Mum's care needs.

How likely would you be to recommend Gattison House? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Don't Know

I went to view Gattison House twice unannounced, it has been a difficult decision to let my dad stay in a care home because I just want him to be happy and worry about him not being in his own home. The lady who showed me around Gattison House was lovely and very reassuring and spent a lot of time discussing options with me. It was the same second time I visited. When the manager/carers/assistant manager came to the hospital they were really lovely with my dad. Since going to Gattison House my dad looks so much better, he is happy again, is clean and most of all laughing again. The carers have been very caring, fun and very welcoming.

How likely would you be to recommend Gattison House? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My father first went in Gattison for respite . He settled very well and when it was time for full-time care, there was no other place we would put him in other than Gattison. The staff are excellent, caring and compassionate to both residents and family members. The cleanliness is excellent. The rooms are clean and tidy. My father always looks well cared for and happy. The food is also excellent and the cook should be proud of how she feeds the residents. The staff are always looking for ways to keep the residents happy. It is a heartbreaking decision to out someone in care, but Gattison have helped with this.

How likely would you be to recommend Gattison House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Since my dad arrived I do believe his health has improved, he is walking, eating and drinking. I would like to thank Gattison House for giving me insight how to take better care of my dad.

How likely would you be to recommend Gattison House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This home is very well run and has been for the last three years to my knowledge. The carers are second to none and look after my mum as well as anyone could wish.

How likely would you be to recommend Gattison House? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Excellent

I received information I found helpful from carers and families. I also found it was possible to have an opinion without seeming ungrateful.

How likely would you be to recommend Gattison House? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

How likely would you be to recommend Gattison House? Don't know

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mum is treated well in what can be a very challenging situation at times. We are overall happy with the home and staff at Gattison House.

How likely would you be to recommend Gattison House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum has been in Gattison House approx 3 months (she came from another home in Doncaster but she was unhappy). She loves it here and has settled down quite well. The care is brilliant, mum is never left alone, the staff always find time to talk to her. They are all so friendly to residents and visitors. It feels like home, the food is good, a very good varied menu.

How likely would you be to recommend Gattison House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother in law has been a resident in Gattison House since March of this year and is settling down nicely. She has much improved in such a short time and we are very satisfied with the home and all the care she receives.

How likely would you be to recommend Gattison House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The acceleration of my mother's dementia due to an infection meant she needed immediate residential care. The shock of her admission was slightly alleviated by the compassion; care and understanding of a well trained and experienced staff. Runwood Homes bought Gattison House from Doncaster County Council. They have stated a determination to address years of underfunding and improve the environment for residents and staff. The immediate replacement of the carpets would address the terrible smell that can't be solved by in-house clean and a coat of paint would brighten the dull d├ęcor. The appointment of an activities co-ordinator would ensure a stimulating environment and help in allowing the continuous use of the gardens. Currently, as reflected by my ratings, the greatest assets at Gattison House are the staff. The management, care staff, cooks and cleaners are to be congratulated on their professionalism and dedication to the residents, I look to Runwod to honour their promises and bring comfort and dignity to their new acquisition to match the care provided by staff.

How likely would you be to recommend Gattison House? Unlikely

Average Rating: 

 3.6 out of 5

Overall Standard: Satisfactory

Facilities: Poor

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Poor

Management: Excellent

Safety / Security: Excellent

Rooms: Poor

Value for Money: Satisfactory

Emergency respite care for my mother - very understanding as this was in the early hours after my father was hospitalised after a fall. My mother was accepted as a family member but the staff, I was relieved and amazed how she was looked after. She has been here a number of weeks and loved it here, after visiting my dad in hospital she actually looked forward to returning for her tea. I cannot thank the staff enough for their support, care and understanding. The food is obviously wonderful as mum looks forward to meal times!! Overall I am very grateful for all the help the family has received. It is the staff that make a "care home" and not just the surroundings.

How likely would you be to recommend Gattison House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Melanie Haley, Registered Manager at Gattison House responded to this review on 27 Oct 2015:

All of the staff at Gattison House are overwhelmed by the review that has been submitted, looking after this lady was a real pleasure and we are glad that at a time of stress we could support such a lovely family.

Submit a Review for Gattison House

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

April 2017

Top 20 Large Care Home Groups 2017

Recipient: Runwood Homes Ltd

Date: Saturday 01 Apr 2017

more details

February 2016

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Gattison House