Owston View

Lodge Road, Carcroft, Doncaster DN6 8QA

Owston View is part of the Runwood Homes portfolio, a growing provider that is highly regarded in the care sector.

All provision is based on person-centred methods and can be tailored to suit a wide range of clients, including those with nursing, dementia and respite needs.

A robust workforce keeps standards high, while a charming accommodation supports a comfortable and active lifestyle.

Group: Runwood Homes Ltd

Person in charge: Lisa McAnulty (Manager)

Local Authority / Social Services: Doncaster Metropolitan Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 36 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's

Single Rooms: 36

Latest Care Quality Commission* Report on Owston View: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 7.8 (maximum of 10) for Owston View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 13 Reviews over all time. This Average Rating is also the rating value for Owston View in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.25 for Owston View is calculated as follows: ( (61 Excellents x 5) + (71 Goods x 4) + (17 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 152 Ratings = 4.25

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.528 Points relating to the number of positive Reviews for Owston View is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 7.2 positive Reviews (36 registered maximum number of service users ÷ 5). 2 Reviews ÷ 7.2 Target = 0.278

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

7.8 Owston View has a Review Score of 7.8 (7.778) from 13 Reviews


Average Ratings

  • Excellent
    4
  • Good
    9
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Owston View?

  • Extremely LIKELY
    7
  • Likely
    6
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Owston View

  • Daughter of Resident/Service User
    5
  • Wife of Resident/Service User
    2
  • Cousin of Resident/Service User
    1
  • Daughter-in-law of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • more

Owston View has an amazing atmosphere, very homely with great staff, nothing is too much trouble. The food looks very inviting, mum always says she has enjoyed her food. The staff are all angels and are doing an amazing job. P.s. Compliments to the kitchen staff!

How likely would you be to recommend Owston View? Extremely Likely

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Average Rating:   5 out of 5

Since my last review, I must let you know that things at Owston View have changed and I no longer have concerns regarding my husbands care. He is now turned out in his own clothes, which are hung neatly in the wardrobe, the drawers are tidy and his toiletries are in order.
Many thanks to the manager and also the staff including the kitchen staff good work.

How likely would you be to recommend Owston View? Likely

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Average Rating:   4.3 out of 5

This month has been a particularly difficult time due to my mother (almost 90) contracting pneumonia and having to go into hospital. She was very ill and did not eat or drink for almost 3 weeks, but the staff at Owston View welcomed her back once the infection was gone.
Thanks to their dedication and compassion, she has started eating again and is slowly regaining strength. Two staff members had to make difficult decisions in challenging circumstances.
Forever grateful.

How likely would you be to recommend Owston View? Extremely Likely

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Average Rating:   4.1 out of 5

As I visit my mother on a daily basis, I see the care and support the residents get from the staff. The amount of staff on hand is excellent. I say this because I have a grandmother in care and the care home is appalling with only 2/3 staff on at any one time. All staff in Owston View are caring and friendly.

How likely would you be to recommend Owston View? Likely

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Average Rating:   3.8 out of 5

He's not kept as clean as he was at home, which I can partly understand, his dry skin doesn't get the cream used on him that I buy. I visit almost every day and try to be there to feed him at one meal and I am always asked to have my meal, which I find to be very kind, it is very appreciated.

How likely would you be to recommend Owston View? Likely

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Average Rating:   4.7 out of 5

I find Owston View a very happy residence. All staff are friendly and caring.

How likely would you be to recommend Owston View? Likely

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Average Rating:   4.3 out of 5

A lot of issues have been addressed at the home and things have improved, we still feel more staff would be helpful as activities for residents is not very good and seemed to be just sat doing nothing.

How likely would you be to recommend Owston View? Likely

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Average Rating:   3.7 out of 5

The home is very welcoming on entering. I have found the staff very friendly and caring. There are no nasty smells on entering that can be obvious in some homes. The rooms are a very good size as I need wheelchair room. The food always smells and looks inviting.

How likely would you be to recommend Owston View? Extremely Likely

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Average Rating:   4.6 out of 5

My mum was only in this care home for two weeks but seemed well cared for. Staff were friendly and helpful. Mum has dementia so was unable to complete this herself.

How likely would you be to recommend Owston View? Likely

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Average Rating:   3.8 out of 5

On first viewing this home it can appear to look a little dated, however it's very clean, the meals are excellent and the staff are lovely. Activities are limited at the moment simply due to the residents. Since the new company has taken over the home and grounds are looking better. My nanna has been a resident for the past 5/6 years, she went to another home for six months when it was closing (due to council) we were overjoyed to bring her back home. Excellent

How likely would you be to recommend Owston View? Extremely Likely

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Average Rating:   4.4 out of 5

My mum has lived in Owston View over the past five years. The council had neglected the gardens and inside looks dated, however since the new firm Runwood has taken over the home is slowly looking better. The food and care at this home are excellent. Lovely staff. Very clean and always made welcome.

How likely would you be to recommend Owston View? Extremely Likely

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Average Rating:   4.6 out of 5

I would like to commend the dedication and care shown to my mum at Owston View. The patience they show is really excellent and I could not ask for better. My mum suffers with dementia to a high degree and she cannot communicate properly with her carers, but having just witnessed once again how they are so patient and gently encouraging and persistent to get mum to eat is great.

How likely would you be to recommend Owston View? Extremely Likely

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Average Rating:   4.2 out of 5

I visit Owston View nearly every day to visit my cousin, the staff are always pleasant to the residents, very kind and I think they give the residents such a good feeling. My cousin is very content there. I do see more than most visitors because I'm so often there. Kindness and also calmness from the staff, along with patience makes it have a good feeling. Also Owston View has the feeling of light and sunshine, which I am sure makes everyone, staff and residents a good place to be.

How likely would you be to recommend Owston View? Extremely Likely

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Average Rating:   3.9 out of 5

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

February 2018

Top 20 Large Care Home Groups 2018

Recipient: Runwood Homes Ltd

Date: Thursday 01 Feb 2018

more details

April 2017

Top 20 Large Care Home Groups 2017

Recipient: Runwood Homes Ltd

Date: Saturday 01 Apr 2017

more details

February 2016

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Owston View