Clifton Meadows, Rotherham, South Yorkshire
Clifton Meadows, Rotherham, South Yorkshire
Clifton Meadows, Rotherham, South Yorkshire

Clifton Meadows is located in the centre of the Rotherham community in South Yorkshire. The home provides friendly and comfortable residential and dementia care for up to 65 residents in single en-suite rooms.   

Anchor’s customers are at the heart of everything. Clifton Meadows' dedicated care team take the time to get to know the individual and work with them and their loved ones to create detailed care plans to ensure their care needs are continually met.

Anchor is a provider of dementia care and provide on-going training to ensure their approach is best for customers living with dementia. Anchor recognises that everyone is an individual. Care staff work hard to get to know customers, build relationships and ensure all aspects of the service provided is focused on individualised and compassionate care.

Anchor is one of England’s largest providers of housing and care for the those over 55 years of age and have more than 40 years’ experience as a not-for-profit provider of services to older people. They were voted one of the Sunday Times Top 100 Not-for-Profit Organisations to work for in 2016.

Anchor’s dementia care team achieved the Outstanding Dementia Care Innovation for the Anchor Inspires Programme and the use of iPads at the Dementia Care Awards in 2015. Anchor reinvest the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass the customer’s expectations.

Group: Anchor

Person in charge: Tracy Marsden (Manager)

Local Authority / Social Services: Rotherham Metropolitan Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 65 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 65

Rooms with ensuite WC: 65

Facilities & Services: Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Directions:

Clifton Meadows is situated off Badsley Moor Lane close to local services and amenities including:

Rotherham Rugby Club is a short walk away.
Clifton Park Museum is within half a mile.
Doctors surgeries within one mile.
The nearest hospital is Rotherham Hospital which is within one mile.

Latest Care Quality Commission* Report on Clifton Meadows: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

3 Bed Vacancies

posted 22 Nov 2017

We currently have three vacancies for care. Please contact Clifton Meadows directly for further information.

Reviews

9 Clifton Meadows has a Review Score of 9 (9.008)

The Review Score of 9 (maximum of 10) for Clifton Meadows is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for Clifton Meadows in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 8 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.393 for Clifton Meadows is calculated as follows: ( (57 Excellents x 5) + (50 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 117 Ratings = 4.393

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.615 Points relating to the number of positive Reviews for Clifton Meadows is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 13 positive Reviews (65 registered maximum number of service users ÷ 5). 8 Reviews ÷ 13 Target = 0.615

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    6
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Clifton Meadows?

  • Extremely LIKELY
    7
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Clifton Meadows

  • Daughter of Resident/Service User
    5
  • Brother of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • Mother-in-law of Resident/Service User
    1
  • more

I couldn't have found a better home for my mum. There is no smell of urine on entering the home. Staff couldn't be more helpful and kind and you can always talk to the manager if you have any concerns.

How likely would you be to recommend Clifton Meadows? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I find the care of the home really good. The staff I find always friendly and helpful. The care home is really clean and homely.

How likely would you be to recommend Clifton Meadows? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lovely staff. Friendly and approachable. Very good standards of food on offer. Wide variety. Room is kept clean and tidy. Cleaned regularly.

How likely would you be to recommend Clifton Meadows? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The care provided and attitude of the staff cannot be faulted.
The variety of food is good but the quality is variable.

How likely would you be to recommend Clifton Meadows? Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Poor

Management: Satisfactory

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

I think the home provides a caring and dignified service and mum and I are happy with the care provided. Many thanks to all the staff.

How likely would you be to recommend Clifton Meadows? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

Another pleasant visiting experience, all the staff, as usual, were helpful and pleasant. Cannot commend the performance of the staff too highly, they do a difficult job to the best of their ability at all times. The surroundings, as usual, were top notch.

How likely would you be to recommend Clifton Meadows? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Since we live fifty miles from Clifton Meadows and visit about three times a month we are unable to make a daily assessment. However, any problems that occur in the meantime are always dealt with speedily and we are informed as soon as possible.
The staff are always supportive and eager to help with my brother's needs. We are very happy with the situation at it is at present.

How likely would you be to recommend Clifton Meadows? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

This care home is the first time our family had any contact with a care home. At first, it was difficult for the family to trust mums care to the home. Mum was very ill on discharge from hospital and could not go back to her own home. On looking back, we now think that the home has managed the care of mum reasonably well, and as she regained her strength she has benefited from the expertise of the senior care staff and their specialist knowledge.

Two things that should have been more carefully considered by this care homes manager when assessing mum in hospital before admission to Clifton Meadows
1) we now think mum should have gone to a care home with nursing due to her complex health needs which at 89 have increased.
2) staffing levels are always only just enough, this impacts on the amount of care that can be given and our mum's needs are high.

How likely would you be to recommend Clifton Meadows? Likely

Average Rating: 

 3.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Don't Know

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Clifton Meadows has been a wonderful place for my wife to go on respite and say care. the staff are all lovely, so warm and friendly and they really care about my wife and I. They have put my mind at rest as having a lovely,safe place to leave my wife when I have needed a break. It is a very hard decision to leave someone you love, but I would recommend anyone struggling who needs a little break to consider respite care and Clifton Meadows. The manager and staff have been a life saver for me in the last few months.

How likely would you be to recommend Clifton Meadows? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Both of my parents were admitted to Clifton Meadows around 18 months ago. They have both been happy there. I have a health and social care background and so when it came to my parents having to look at long term care I was already aware of the care homes available in the Rotherham area. I still did extensive research before, taking my parents to view the home and its facilities. They liked the rooms on offer and the home itself. They both decided that it was the best place for them to be.
My mother had dementia, she passed away a couple of weeks ago. My father had several strokes many years ago and has been severely affected with paralysis. So both had different needs. The staff have been always been wonderful, caring and kind, especially so, in helping to keep an extra special eye on my father since my mother died. They have always been treated with the dignity and respect that older people should receive. I cannot thank the staff enough for the superb care they have given.

How likely would you be to recommend Clifton Meadows? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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Awards / Recognitions

March 2017

October 2015

CQC rated Good October 2015

Recipient: Clifton Meadows

Date: Tuesday 13 Oct 2015

more details

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Care Home Idol 2016

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