Silver Lodge, Sheffield, South Yorkshire
Silver Lodge, Sheffield, South Yorkshire
Silver Lodge, Sheffield, South Yorkshire

Silver Lodge Care Home is just a few minutes’ walk from Chapeltown centre, in a beautiful part of South Yorkshire. It is set in large, attractive gardens with comfortable seating areas: a perfect environment in which residents can relax with a newspaper, chat, or just sit back and enjoy nature. There is a well-stocked orchard and a large conservatory, which looks out onto the lawned gardens, with lots of visiting wildlife.

Silver Lodge is a converted former manor house with a homely atmosphere. An important player in that is Molly, the resident dog, much loved by all the residents.

The welfare, happiness and fulfilment of residents are the key strands which direct everything that the Silver Lodge team do. Care is at the heart of their operation and staff do their best every day to ensure that the way residents are looked after matches their personal preferences. In fact, staff like to think that residents feel Silver Lodge is more than a care home: to them it is a home.

Group: Akari Care Ltd

Person in charge: Jayne Vickers (Manager)

Local Authority / Social Services: Sheffield City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 32 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 60+.

Single Rooms: 22

Shared Rooms: 5

Rooms with ensuite WC: 1

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

Directions:

We are located off Burncross Road, Chapeltown. If you are travelling from Chapeltown we are located on the right hand side after you have come past Chapeltown Baths.

Parking:

We have a small car park. If full you can park on the lane.

Latest Care Quality Commission* Report on Silver Lodge: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.3 Silver Lodge has a Review Score of 9.3 (9.316)

The Review Score of 9.3 (maximum of 10) for Silver Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 12 Reviews over all time. This Average Rating is also the rating value for Silver Lodge in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.535 for Silver Lodge is calculated as follows: ( (84 Excellents x 5) + (53 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 144 Ratings = 4.535

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.781 Points relating to the number of positive Reviews for Silver Lodge is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 6.4 positive Reviews (32 registered maximum number of service users ÷ 5). 5 Reviews ÷ 6.4 Target = 0.781

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    7
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Silver Lodge?

  • Extremely LIKELY
    10
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Silver Lodge

  • Daughter of Resident/Service User
    7
  • Husband of Resident/Service User
    2
  • Relative of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • Son-in-law of Resident/Service User
    1
  • more

Lovely care home, my mum is looked after well. Mum was taken ill and Silver Lodge informed us immediately so I was able to travel with my mum by ambulance to hospital and stay with her during the admission process.

How likely would you be to recommend Silver Lodge? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Excellent

Very good staff, service, got time to talk on any issue. To have the wife and mother cared for by the Silver Lodge team makes things easier for family, friends and myself under difficult circumstances.

How likely would you be to recommend Silver Lodge? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The staff are so caring and cannot do enough for the residents who they have built relationships with. They provide a large range of activities and are also cheerful. Music is playing and the atmosphere is good.

How likely would you be to recommend Silver Lodge? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

For the past five years, Silver Lodge have my mother the best care. Mum was treated at all time with the utmost regard for her health, dignity and happiness.
Mum's dementia was not so bad when she first went to Silver Lodge and she chose to stay. In all the time she was there, we have never had any doubt that she made the right decision. Mum died in March 2017. I did not quite make the end, but she was not alone as she was with two staff members who loved her dearly. She passed happy and content.

How likely would you be to recommend Silver Lodge? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My Mother-in-law stayed at Silver Lodge for over three years. During her stay, she was cared for with compassion and dignity.
The home is run exceptionally well and is a credit to all the staff, who we got to know well over the three years.
An excellent home with excellent staff.

How likely would you be to recommend Silver Lodge? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My Mum has been in Silver Lodge for 3 years now and the care she receives is excellent. The staff are all brilliant and treat the residents with dignity and respect at all times. If there are any health problems the staff call to let you know and she is seen by a Doctor. Even the kitchen and domestic staff talk to and joke with the residents. I have already recommended this care home to others and will continue to do so. I would not allow my Mum to continue residing here if I was not 100% happy with her care.

How likely would you be to recommend Silver Lodge? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Having visited other care homes Silver Lodge had a more 'homely' feel. Residents seem at ease in their home and there is a family, homely atmosphere. Having a dog as the pet for the home adds to this. Staff are genuinely caring and i can't thank them enough for the kindness they show to my mother and others. The approach in this home has helped me to come to terms with my mother needing to be a resident there.

How likely would you be to recommend Silver Lodge? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Over the last four years I have had various branches of social care, homes, hospital rehab and home based and this is by far the best. Nothing is too much trouble, the care home manager is exceptional and has fantastic knowledge of social care. The home is clean, friendly and welcoming. Molly the homes resident dog is a wonderful addition and is loved by the residents, staff and visitors. "Fantastic"

How likely would you be to recommend Silver Lodge? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff are always polite and answer any queries we have and the surroundings are pleasant. Improvements are taking place at the moment i.e decorating.

How likely would you be to recommend Silver Lodge? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I visit the home once a week to visit my mum. I have always found my mum looking clean, clothes always match up. Hair always looks nice, nails painted which shows a high degree of care and time spent on a one to one basis. The home always looks clean but not very often does it smell of urine. The staff are all friendly and chatty. The management are always approachable and accessible. Mum always seems happy. There is a Dr visits once a week, which is good because she keeps in the loop about residents. I am happy with the home and the staff, as my mum is deteriorating in health I am confident she will get the care she needs with compassion, respect, dignity in fact.

How likely would you be to recommend Silver Lodge? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Vicki Burden, PA to Operations Director at Silver Lodge responded to this review on 24 Feb 2016:

We value the feedback received from any person involved in or having contact with the home and truly believe this enables continuous improvement. We are sorry to hear that the home occasionally smells a little, and we will ensure that the comments are used constructively to enhance the service delivered.

This is a lovely home. Because of it's age it struggles with some aspects of care for the elderly eg. stairs and lack of bespoke areas for mobility purposes. Having said that, the care provided is great. The young staff care greatly for the residents, the older staff are not bad either :o). Meals are second to none and snacks and drinks are offered throughout the day. Rooms are basic but comfortable. There are no rooms with private facilities, but it is unlikely that most of the residents would be able to use them without help. Overall, I am comfortable with the care my parent is provided with at the home. Entertainment and activities are great.

How likely would you be to recommend Silver Lodge? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Good

My wife has been residing at Silver Lodge for two years. I visit twice a week and spend most of the day with my wife. She has always been cared for well and looked after at Silver Lodge. I could leave knowing she was in safe and caring hands.

How likely would you be to recommend Silver Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

February 2016

Top 20 Large Care Home Groups 2016

Recipient: Akari Care Ltd

Date: Monday 15 Feb 2016

more details

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Staff Profiles

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Care Home Idol 2016

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