Tapton Edge Rest Home

Shore Lane, Sheffield S10 3BX

Owner: Tapton Edge Rest Home Ltd

Person in charge: Megan Mcgrath (Manager)

Local Authority / Social Services: Sheffield City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 25 Service Users

Registered Care Categories*: Old Age

Admission Information: Ages 65+.

Single Rooms: 21

Shared Rooms: 2

Rooms with ensuite WC: 6

Facilities & Services: Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Tapton Edge Rest Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.4 (maximum of 10) for Tapton Edge Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Tapton Edge Rest Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 2 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.783 for Tapton Edge Rest Home is calculated as follows: ( (48 Excellents x 5) + (11 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 60 Ratings = 4.783

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.65 Points relating to the number of positive Reviews for Tapton Edge Rest Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 5 positive Reviews (25 registered maximum number of service users ÷ 5). 2 Reviews ÷ 5 Target = 0.400

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.4 Tapton Edge Rest Home has a Review Score of 8.4 (8.433) from 5 Reviews


Average Ratings

  • Excellent
    5
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Tapton Edge Rest Home?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Tapton Edge Rest Home

  • Daughter of Resident/Service User
    3
  • Daughter-in-law of Resident/Service User
    1
  • Friend of Resident/Service User
    1

My mother is a quiet lady of 94, who was diagnosed with Altzheimer's disease a couple of years ago. After residing at Tapton Edge for three months, she has become noticeably less anxious and more cheerful and has gained weight.
I am very grateful for the way the staff look after and involve her with kindness and courtesy.
The home itself is beautiful and has a homely, calm atmosphere.
There is a lovely family feeling and as a visitor, I am welcomed and any requests listened to.
I wouldn't hesitate to recommend this care home to someone in similar circumstances.

How likely would you be to recommend Tapton Edge Rest Home? Extremely Likely

Overall Standard

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Average Rating:   4.8 out of 5

As another new year approaches, I feel that I must offer thanks to the management and staff at Tapton Edge for the care and concern that they have shown to my friend who is 93 years old and has been living there for over a year. She is a feisty lady but is treated with patience and respect and because of this she feels happy and loved. The food is good and every effort is made to keep residents stimulated and entertained and the attention to their physical wellbeing is excellent.

I am a regular visitor and now have 3 friends in residence. I am always impressed by the patience and respect shown to everyone and for the happy atmosphere the staff create.
So to the manager and all the lovely carers, I send my sincere thanks for all their devotion.

How likely would you be to recommend Tapton Edge Rest Home? Extremely Likely

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Average Rating:   4.7 out of 5

When we first visited Tapton Edge in 2014 to choose a care home for my parents-in-law, then both in their nineties, we were instantly impressed that it felt, not only clean, warming and welcoming but really like a home and not an institution.
Despite his previous determination not to be happy anywhere other than in his own home, Dad settled in quickly, warming to the attentions of the staff, and remained contented there until he died in 2015.
For this, and for Mum's ongoing care, we have nothing but praise for the manager and staff. All are friendly and approachable, to residents and relatives alike; and they treat each resident with sensitivity and good humour, respecting their dignity. It's clear that the whole ethos is to value each as an individual: rather than giving up on anyone, we find senior staff always open to suggestions and prepared to try out new ideas for improving residents' quality of life.
If ever I need a care home, I'd be happy to go into Tapton Edge.

How likely would you be to recommend Tapton Edge Rest Home? Extremely Likely

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Average Rating:   5 out of 5

My mother has been a resident at Tapton Edge for just over a year now and I'd like to say what a good home it is. The staff are very caring and nothing is too much trouble. They spontaneously start up a quiz or other activity in the lounge so residents aren't just left sitting around.
The food is always fresh and cooked on site. I have heard other families and friends say that if they needed help they would come to Tapton Edge and I wholeheartedly agree.

How likely would you be to recommend Tapton Edge Rest Home? Extremely Likely

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Average Rating:   4.8 out of 5

My mum has been at Tapton Edge for coming up to a year now. Despite having Alzheimer's and being increasingly confused, she is content and safe and well looked after. It is an enormous weight off my mind knowing that she is in a good environment with staff who genuinely care, take the time and trouble to get things right, and are always kind and good humoured even when she is behaving erratically due to her confusion. She loves the pleasant shared spaces where visitors can be welcomed, as well as interaction with other residents and having the privacy and comfort of her own room. Neither of us can fault the quality or quantity of food and refreshments. The view onto the garden and being able to spend time outside on the garden terrace in summer, have all added to mum's quality of life. The professional care and services are prompt and responsive, and I feel confident about mum staying here to the end of her days.

How likely would you be to recommend Tapton Edge Rest Home? Extremely Likely

Overall Standard

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Treated with Dignity

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Average Rating:   4.7 out of 5

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Bed Vacancies

1 Bed Vacancy

posted 14 Apr 2018

A single/double room available for residential care

Awards / Recognitions

There are currently no awards/recognitions posted yet for Tapton Edge Rest Home

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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