The White House, Sheffield, South Yorkshire
The White House, Sheffield, South Yorkshire
The White House, Sheffield, South Yorkshire

The White House Residential Home and Dementia Home is situated at the head of Rivelin Valley in the Peak National Park and is surrounded by open views, woodlands, wildlife, water and crags.

Staff at The White House are a group of committed and qualified individuals who are dedicated to delivering a high standard of care, ensuring the establishment runs in an organised and efficient manner.

The residential home provides accommodation for 16 people and provides a welcoming and friendly atmosphere where residents can relax and enjoy the comfort of the home.

The Dementia Home offers 16 rooms, all with en-suite facilities for older people with varying levels of dementia/Alzheimer's. Those who live at The White House do so with dignity and respect from those who support them.

It offers an atmosphere where residents and those visiting feel at "home", and although offering lots of activities, can be quiet and peaceful.

A 24-hour care service is available for all residents and additional services of chiropody, hairdressing, dental and optical care as well as excursions.

Owner: T W H Residential Home Ltd

Person in charge: Michelle Delaney (Manager)

Local Authority / Social Services: Sheffield City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 32 Service Users

Registered Care Categories*: Dementia • Old Age • Sensory Impairment

Admission Information: Ages 65+.

Single Rooms: 28

Shared Rooms: 2

Rooms with ensuite WC: 16

Facilities & Services: Lift • Wheelchair access • Television point in own room

Latest Care Quality Commission* Report on The White House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

2 Bed Vacancies

posted 19 hours ago

Rooms available in our residential home both ensuite

Reviews

9.8 The White House has a Review Score of 9.8 (9.756)

The Review Score of 9.8 (maximum of 10) for The White House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews over all time. This Average Rating is also the rating value for The White House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 15 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.756 for The White House is calculated as follows: ( (138 Excellents x 5) + (40 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 180 Ratings = 4.756

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for The White House is based on 15 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 6.4 positive Reviews (32 registered maximum number of service users ÷ 5). 15 Reviews ÷ 6.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    13
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The White House?

  • Extremely LIKELY
    14
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The White House

  • Daughter of Resident/Service User
    5
  • Friend of Resident/Service User
    2
  • Niece of Resident/Service User
    2
  • Resident / Service User
    2
  • Son of Resident/Service User
    2
  • more

The home is very good.

How likely would you be to recommend The White House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

My mother spent only a short time in The White House but she was made very welcome and helped by staff to settle.
The staff were caring and considerate trying to cater for each resident's needs. The staff made the whole family welcome at all times and included us in all care and communicated well with the family.
The home is well managed and organised but care is top of the agenda and I thank them all for the care they gave.

How likely would you be to recommend The White House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff at the home always go that extra mile to ensure that all the residents are well cared for and that all their needs are met. My aunt was a little unsettled at first which was to be expected when she was uprooted from a familiar environment but everyone at The White House worked hard to ensure that she settled as soon as possible. They always keep us informed of any care issues etc. that pop up.

How likely would you be to recommend The White House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Very kind and caring staff. The family visited almost on a daily basis and was always informed of any problem with practical matters as well as medical issues. As a family, we were very satisfied with the total care provided.

How likely would you be to recommend The White House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My wife and I were invited to the White House on bonfire night 2016 by a friend who currently resides as a resident.
We were so impressed by the way the evening was conducted, the firework display was superb, the staff were immensely friendly and the way in which the residents were looked after was second to none.
Although at the time the staff didn't know us nothing was too much trouble, we were offered food and drink and constantly asked if we were enjoying the evening.
What also impressed us was that the manager even took time to speak to us even though the evening was very busy.
We later found out that the deputy manager who was not on official duty had given up her evening off to help.
Nothing seemed to be too much trouble for anyone.
The White House is a lovely comfortable and homely place and should we have the need to reside in a home one day this would be the perfect place.
5 star

How likely would you be to recommend The White House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My room is excellent. I would recommend this home. The staff treat me very well.

How likely would you be to recommend The White House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Overall, The White House is excellent for my relative.

How likely would you be to recommend The White House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Overall level of care good.

How likely would you be to recommend The White House? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

The White House is a warm and friendly, family residence. It's set in an area of beautiful nature and peaceful surroundings. The staff really care for my mother and I feel welcome to call in at any time of the day. The place always smells clean and there are some great improvements being made to bring all the facilities up to a very high standard including more ensuite rooms and a new terrace ramp to get safely into the gardens. We've hung Mum's favourite pictures in her room and it's the next best to home for her now that she needs 24-hour support. I feel OK about bringing Mum's own hairdresser in as she's a friend but there is a regular hairdresser if wanted and a chiropodist regularly visits. At Christmas, the spread and presentation of Christmas dinner was brilliant! If I visit near lunchtime, the food looks and smells very tempting, which is great as Mum has a good appetite. The Manager is attentive and active to any requests or concerns.

How likely would you be to recommend The White House? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Friendly, caring, helpful staff. The dignity of clients is a priority. They have cared for my Mother for 4 years and I have never had cause for complaint. I would highly recommend this care home to friends and family.

How likely would you be to recommend The White House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

On Saturday 11th March residents, family, friends and staff from The White House, enjoyed a lovely shared day at Kelham Island Museum, and I cannot let such a pleasant day of quality time with my Mother and others pass without saying a BIG THANK YOU to The White House staff for organising the trip, and Kelham Island staff for making the day so memorable for us.... My mum has been living at The White House for more than two years now, and I feel she is safe, I know she is happy, and I am confident she receives the quality of Care she needs to keep her as well as her advancing years allow... Thank you, WHITE HOUSE TEAM for being so welcoming and supportive to us as a family, and for giving an increasingly frail old lady these extra years of quality living. I understand we are off to a picnic in the Botanical Gardens next time. That will be fun with all our wheelchair users...

How likely would you be to recommend The White House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My friend had used this home before for her relative so I took her word that this home was good. We were so lucky this home is perfect for my aunt who has Alzheimer's. Putting her in this home is the best thing we could have done for her.

The staff are brilliant, so caring and helpful the residents are taken care of so well. They are encouraged to do activities and their welfare is a priority. The home is clean (no nasty smells when you walk in). The decor although not ultra modern is comfy, although there is a programme now started modernising rooms as they become vacant and money is been spent on lots of new things, but my relative is so happy there which is everything. We can relax knowing she is well looked after. She has been there a few months now and settling in very well. We would recommend this home to anyone who is looking for a place for their relative to call home.

How likely would you be to recommend The White House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother in law became a resident in June 2016 and from day one has received expert care. The staff are caring, compassionate and very friendly. My mother in law has felt at ease in her new surroundings and is helped by staff to keep her independence. Meals are superb with a variety of choices. Rooms are kept immaculate, very clean and a decent size. There are a variety of activities daily for the residents. I would highly recommend The Whitehouse to anyone looking for care homes for their loved ones.

How likely would you be to recommend The White House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The Whitehouse is a well-managed care home, all staff are caring, communicate well with families.
Relatives are kept informed of any personal or medical needs and the liaison with the local GP is excellent. The home well cleaned and good traditional food is provided for residents.
Activities take place within the home a number of times every week, very important for patients showing signs of dementia.

How likely would you be to recommend The White House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been a very happy resident at The Whitehouse care home for the past few months.The manager and her team of staff are brilliant they are very professional, approachable and caring for my mother's needs and dignity which were met at all times nothing is too much trouble for staff. My mother likes the freedom of movement she was able to have in a safe place.They have several activities which she enjoyed with other residents.The home is well run and i was involved and informed every step of the way in the care of my mother; it is a pleasant place to spend time and visit my mother the grounds are kept well and has a very nice outlook from the conservatory. My mother's room was nice and clean and well decorated the house keeping was excellent. Meals were excellent with a good selection of food and drinks which were readily available

How likely would you be to recommend The White House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

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