Amber Lodge Care Centre, Leeds, West Yorkshire
Amber Lodge Care Centre, Leeds, West Yorkshire
Amber Lodge Care Centre, Leeds, West Yorkshire

Amber Lodge is situated in the peaceful residential area of Armley, on the outskirts of Leeds. Amber Lodge is a friendly care home which offers residential dementia care.

Accommodation is provided in 40 spacious single bedrooms and one very large companion bedroom, all of which have en-suite facilities. The bright, comfortable bedrooms and living areas are all accessible by wheelchair.

There is also a variety of lounge and dining areas, quiet rooms and a reception area where you can welcome your visitors. Upper floors can be reached via a spacious passenger lift.

Amber Lodge has plenty of space for residents to relax, dine and socialise. The secure garden and courtyard are perfect for enjoying a sunny day and catching up with family and friends.

The home also has its own hairdressing salon - so residents can always look their best without having to leave home.

Group: HC-One

Person in charge: Coral Abrahams (Manager)

Local Authority / Social Services: Leeds City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 55+.

Single Rooms: 40

Rooms with ensuite WC: 40

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Amber Lodge Care Centre: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 17 Jan 2018

Please contact us for information regarding our bed availability

Reviews

9.6 Amber Lodge Care Centre has a Review Score of 9.6 (9.582)

The Review Score of 9.6 (maximum of 10) for Amber Lodge Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 25 Reviews over all time. This Average Rating is also the rating value for Amber Lodge Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 8 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.582 for Amber Lodge Care Centre is calculated as follows: ( (184 Excellents x 5) + (95 Goods x 4) + (12 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 292 Ratings = 4.582

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Amber Lodge Care Centre is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 8 Reviews ÷ 8 Target = 1.000

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    15
  • Good
    10
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Amber Lodge Care Centre?

  • Extremely LIKELY
    20
  • Likely
    5
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Amber Lodge Care Centre

  • Daughter of Resident/Service User
    8
  • Son of Resident/Service User
    3
  • Friend of Resident/Service User
    2
  • Husband of Resident/Service User
    2
  • Relative of Resident/Service User
    2
  • more

Since coming into this care home, behaviour problems have disappeared (the only difficulty is with the zimmer frame!).

Care and attention leaves nothing to be desired.

Comfort is excellent. Normal life eg sleeping sleeping, dressing, personal attention - all of which could not be achieved at home - sleep at night, not all day.

Food and drink are excellent.

How likely would you be to recommend Amber Lodge Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff were wonderful - during my parents stay, they were treated well and cared for them with respect and dignity. The home was clean and tidy and all the staff were polite and helpful. I would recommend this home to anyone and thank them all for looking after my parents.

How likely would you be to recommend Amber Lodge Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My fiancé's uncle has been in Amber Lodge since the beginning of this year. He's well cared for and well looked after too. Staff are brilliant especially the manager who made the move from hospital to the home as relaxed as possible. Excellent home!

How likely would you be to recommend Amber Lodge Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My uncle has been in Amber Lodge since around April. Excellent care provided, excellent management always there if you have any questions. All residents are happy and well looked after. All staff make our visits to the home so much easier.

How likely would you be to recommend Amber Lodge Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother-in-law has dementia and never wanted to go into a care home. However, since she went into Amber Lodge, she has thrived on the care she receives. She looks positively younger now than when she went into the home. She is always clean, dressed in clean clothes and very well fed and looked after. She has her hair done every week and has her feet done every time the chiropodist comes. She regularly has her nails done too.
She joins in all the activities and appears to be happy. She still knows our names when we visit but still says she doesn't want to live in a care home. We assure her she lives there and she does not get upset by this. She does not get upset when we leave her and our lives have all improved because of the care she is receiving, we all have peace of mind.

How likely would you be to recommend Amber Lodge Care Centre? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Emma Charlton, Marketing Director at Amber Lodge Care Centre responded to this review on 07 Aug 2017:

Thank you for your kind words.

Friendly, caring staff.
Home always clean and tidy.
My nana does like living here. (Although she wouldn't admit it).

How likely would you be to recommend Amber Lodge Care Centre? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I am very happy with the care home. My dad is happy there and finds the staff helpful and very friendly. After hearing scare stories on the news in other care homes, as a family, we are very pleased with Amber Lodge. I would highly recommend it to anyone.

How likely would you be to recommend Amber Lodge Care Centre? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I find Amber Lodge is the best place I have seen. My brother has settled in well. I feel at ease and he is cared for, looked after and gets fed very well. It's an excellent place, Amber Lodge. The staff are friendly and it's like a home from home.

How likely would you be to recommend Amber Lodge Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum has been in Amber Lodge for the past year, and has been looked after brilliantly by all the carers. She has been treated with respect, dignity and a lot of love. This care home is superb, the rooms are lovely and clean, plenty of activities, very clean everywhere.
Mum's personal care is wonderful, she always looks clean and tidy, and is settled here now. She is helped with every aspect of care. The carers are all first class - very pleased.

How likely would you be to recommend Amber Lodge Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father receives very good care. He never complains to me about anything, food etc. He seems very content. He just gets upset and frustrated at his situation and wants to go home. The manager and her staff are very efficient and approachable. They always have time to talk about any issues that may arise. Very professional and friendly. I feel the laundry could be better organised as my father never has the amount of socks I buy for him, clothes mixed up etc. I feel positive and happy that my father is being well looked after. He always looks clean and tidy.

How likely would you be to recommend Amber Lodge Care Centre? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mum has been in Amber Lodge almost two years now. She is happy and settled. All the carers are wonderful and treat the residents with dignity and kindness. The addition of the entertainment coordinator has been a fantastic boon to the residents. The same can be said for the Manager. Well done all the staff at Amber Lodge, keep up the good work.

How likely would you be to recommend Amber Lodge Care Centre? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

My wife has been a resident of the above care home since 30th November 2015. She has been treated with the utmost care and love by the carers and the managers etc, from day one. I visit her twice a week and I myself are treated with respect and I class the carers as friends.

How likely would you be to recommend Amber Lodge Care Centre? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My Mum and Dad have been living here for two years. They are quite happy, though sometimes confused as they have dementia. The home provides meals which they like and their laundry is done for them. The staff are always happy to help them and inform us if there are any concerns as we can go to them if we have a problem and they always do their very best to sort it out for us. All in all, I think my parents are happy here, the staff do a great job.

How likely would you be to recommend Amber Lodge Care Centre? Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Always welcomed, always informed of any incidents or illness. Staff are friendly and are attentive to our mother even when she is awkward. Sociable atmosphere.

How likely would you be to recommend Amber Lodge Care Centre? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

My mum was admitted to Amber Lodge Care Centre at the end of August. I am really happy she settled even though I miss her so much at home. The care she receives is excellent.

How likely would you be to recommend Amber Lodge Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Amber Lodge Care Centre cared for my Dad 6 years ago, and he was well looked after til the very end. So to repay their kindness, I visit every week and chat to the residents and bring chocolate for them which they love. Since the activity coordinator has done the entertainment, she has been an asset to Amber Lodge Care Centre with the games, crafts etc. and the residents love her. Well Done, you have my vote!

How likely would you be to recommend Amber Lodge Care Centre? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I have been to visit a few times and I always find the staff to be very caring and sincere with the folks. I am happy to visit anytime because I am so much at ease. Thanks for all that each of you do day by day for the folks. It's lovely.

How likely would you be to recommend Amber Lodge Care Centre? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Amber Lodge Care Centre has just been modernised the rooms and lounges are really nice. The staff are very very helpful at all times. If I cannot get in to see dad I know the manager is always on the other end of the phone and always makes time to talk. I work away all week but I know dad is in safe hands. His personal care is very good and he always looks nice and clean. Well done to all the staff at Amber Lodge Care Centre.

How likely would you be to recommend Amber Lodge Care Centre? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Poor

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I found the services of the carers and the home to be well above what I envisaged. I felt very welcome. There is no doubt that mother (100yr) receives the very best care available. I highly recommend this establishment to anyone intending to use their services.

How likely would you be to recommend Amber Lodge Care Centre? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

The improvements within the home are very noticeable in their progress. The new manager is a great improvement with excellent views. Staff are pleasant and relate to residents compassionately. I would like to see more one to one with the residents. The events coordinator seems to have a good view of her job. The investment in the home is apparent on every visit.

How likely would you be to recommend Amber Lodge Care Centre? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Meridian, Careline Team at Amber Lodge Care Centre responded to this review on 03 May 2016:

Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.
We aim to deliver the kindest possible care to all Residents, and we know how important it is to provide continuity of care with friendly and familiar staff members to support each Resident. The health, wellbeing, safety and happiness of Residents are our top priorities, and we work hard every day to ensure we are delivering the high quality, kind care all Residents deserve.
We endeavour to have a range of engaging and enjoyable activities for all Residents, based on their individual likes and preferences.
The Home Manager operates an open door policy; please feel free to pop in for a chat at any time.
Thanking you again for taking the time to provide really helpful feedback about the home. We value all feedback and ensure it is recorded and acted upon.

My husband entered Amber Lodge in the middle of December 2015 initially on a short term basis, after discharge from hospital. Amber Lodge is a safe, comfortable haven with a warm and very caring feel about it. He was accepted as a permanent resident as my and my 2 daughters were so pleased with the clam, courteous way he was always treated and the love and affection the staff omit to all residents and their families. Nothing ever seems too much trouble for them and Don's final days and nights were filled with care and kindness in this warm environment that all the staff here work so hard to provide.

How likely would you be to recommend Amber Lodge Care Centre? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

I have found all areas to be very good the staff are excellent and very friendly.

How likely would you be to recommend Amber Lodge Care Centre? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The residents Christmas party, organised by staff ( as yet again the activity co-ordinator had handed her notice in). Watching staff manicuring residents nails, always busy, yet never rushing and talking to residents. When I arrive staff without being asked will tell me how my mum is. There is always an open door policy and since the deputy started there has been an active increase in asking relative for input. It's hard to single our any staff member, the deputy has made a big impact.

How likely would you be to recommend Amber Lodge Care Centre? Extremely Likely

Average Rating: 

 4.5 out of 5

Facilities: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My father has settled at Amber Lodge largely due to the care and attention from the wonderful people who work there. The manager is loved by all the patients and their family. She is simply excellent at her job and manages to be very professional as well as caring and attentive to everyone. She deals with so many complex cases and she has made us feel secure that my father is being cared for really well. He is more relaxed and better cared for than could be achieved at home. Some of the decor could be improved and the lighting is far too dim in the eating and living areas. The lighting definitely needs improving.

How likely would you be to recommend Amber Lodge Care Centre? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

HC-One & Meridian, Careline Team at Amber Lodge Care Centre responded to this review on 11 Feb 2016:

Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.

You have highlighted concerns about the standard of décor and lighting at the home. As you may be aware, the owners of HC-One acquired the home in February 2015. In some cases the homes acquired require some significant investment to ensure they are safe and fit for purpose; this is our immediate priority.

Since the acquisition took place over half a million has been invested in the homes to make sure they are safe; and we continue to invest money where there is a safety need. We are currently looking at a programme of works to continue this work; and also agree a refurbishment programme for the homes; this will take a number of years to complete.

In the mean-time, we will continue to replace equipment and furniture where there is either a risk or a need; and I hope you understand that our immediate priority is to make the homes safe for our residents.

Thanking you again for taking the time to provide really helpful feedback about the home. We value all feedback and ensure it is recorded and acted upon.

My husband was allocated a bed at Amber Lodge after his third stay in hospital, the most difficult time for both me and my family was for us not to bring him home. We are trying to come to terms with this situation. Amber Lodge has given him care and a safe environment with space to move around that I could not give him at home. The staff are friendly and helpful at all times creating a comfortable atmosphere for the patients, for the ones with limited sight I feel brighter lightning of the place would benefit everyone (natural daylight even better). I think my husband has settled in and is comfortable there, his medical and personal needs excellent. Its good that I can visit daily to help him (and myself).

How likely would you be to recommend Amber Lodge Care Centre? Likely

Average Rating: 

 4.3 out of 5

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

HC-One & Meridian, Careline Team at Amber Lodge Care Centre responded to this review on 11 Feb 2016:

Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services. It is lovely to hear that everyone has settled in well and that your husband feels comfortable.

Thanking you again for taking the time to provide really helpful feedback about the home. We value all feedback and ensure it is recorded and acted upon

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Awards / Recognitions

April 2017

Top 20 Large Care Home Groups 2017

Recipient: HC-One

Date: Saturday 01 Apr 2017

more details

February 2016

Top 20 Large Care Home Groups 2016

Recipient: HC-One

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

Coral

Coral Abrahams

Job Title: Home Manager

Description:

Introducing Coral Abrahams
Home Manager at Amber Lodge, Armley

What does ‘kindness’ mean to you?

“I believe that kind care means treating people as you would like to be treated.”

Coral has gained a number of years’ experience in providing care and support to older people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.

Coral joined Amber Lodge as she closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.

She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Amber Lodge.

When asked what she enjoys most about her role, Coral remarked: “I just love spending one to one time with our Residents and seeing them smile.”

Away from work, Coral enjoys walking spending time with her family, particularly her young niece.

If you would like to find out more information about Amber Lodge, Coral has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Amber Lodge Care Centre