What types of Care is Cymar House registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Cymar House have?

There are 27 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Cymar House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Cymar House to the centre of Castleford?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Cymar House care home, 113 Pontefract Road, Glass Houghton, Castleford, West Yorkshire WF10 4BW

Cymar House

113 Pontefract Road, Glass Houghton, Castleford WF10 4BW

7.7 6 Reviews

Care Provided

Primary Care Categories

Older Person Care
Dementia

Length of Stay

Permanent Care
Respite Care

Care Types Provided

Residential Care
Dementia Residential Care
For a maximum of 29 Service Users

Dementia Care Types

Mild Dementia
Moderate Dementia

Other Care Provided

Convalescent Care
Day Care

Facilities

Own Furniture if required
Smoking not permitted
Close to Local shops
Near Public Transport
Lift
Stairlift
Wheelchair Access
Gardens
Phone Point in own room
Television point in own room

Funding & Fees

Funding Types Accepted

Self Funding (Private)
Local Authority with Top Up
Local Authority

Good to Know

Group/Owner

Alexandra Nursing Care Home

Person in charge

Jean Chilton (Manager)

Local Authority / Social Services

City of Wakefield Metropolitan District Council

Admission Criteria

Ages 50+

Care Home Design/Build

Purpose Built: No
Last Refurbishment: 2013

Room Information

Single Rooms (27)
Couples/Companion Rooms (1)

Review from Kim N (Daughter of Resident) published on 26 March 2024 Submitted via Postal Card • Report

Overall Experience

The overall standard is excellent. Management, premises, staff, food, cleanliness, care and dignity to a high standard. Staff trained to a high standard, management and staff exceed expectations. Rooms are clean, comfortable and adequately equipped. Public rooms are of a very high standard. Building

in good repair, facilities are plentiful and clean to a good standard. Overall cleanliness is excellent, food and drink is of a very high standard. Meat from the best butcher for miles around. Meals are all very high-quality products. Meals well planned. There is a designated activities lady. Safety and security are above average.

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Review from S H (Daughter of Resident) published on 7 September 2021 Submitted via Postal Card • Report

Overall Experience

Made Mum at home as soon as she moved in, it was initially only for a weeks respite while I went on holiday, she booked herself another weeks stay.
As luck had it was able to stay full-time and she loves the place, she does have favourite staff though but I have found them all very nice and they appear

to go well above their job titles, well done the manager for her training and getting the correct staff, nothing is too much trouble for guests safety, especially with Covid regulations.

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Review from T B (Daughter of Resident) published on 22 April 2020 Submitted via Postal Card • Report

Overall Experience

The care staff is amazing. The residents are made to feel they are at home and not in a care home. Great communication with family. Cymar is relaxed and personal which is more important than fancy furniture etc. The staff makes the place a great place to be. I feel safe knowing Mum is so safe and well

cared for and most importantly, she is happy.

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Review from Wendy S (Sister of Resident) published on 27 February 2020 Submitted via Postal Card • Report

Overall Experience

Since my sister came into Cymar Castleford she has been treated really well ready to help and considerate. The care is absolutely fabulous couldn't ask for more.

Reply from Tracey Holroyd, Company Chair at Cymar House

Thank you so much for posting us such a positive review, we really appreciate it.

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Review from David D (Husband of Resident) published on 27 February 2020 Submitted via Postal Card • Report

Overall Experience

The staff are very friendly and get on with the residents. They are constantly busy. The rooms are good and residents can customise them. The cleaning staff are very good and friendly. There is good entertainment with singers, bands and Salvation Army in to entertain. Doctors and nurses are always on

call and very polite. Overall an excellent home. Like all homes, just wish there were more staff. Good variety of food.

Reply from Tracey Holroyd, Company Chair at Cymar House

Thank you very much for taking the time to post a review. We are delighted to hear that you are pleased with the level of care in the home.

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Treated with Dignity
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Review from S (Son of Resident) published on 18 February 2020 Submitted via Website • Report

Overall Experience

We needed a secure EMI facility that could accommodate my Mum - she has Vascular Dementia and had been sectioned under the mental health act. We visited a number of care homes and were not impressed by any until we saw Cymar House. The home was clean (it smelt nice too) and management and staff were

very friendly, knowledgeable and down to earth. Cymar really does offer excellent value for money. The food is good and plentiful (my mother often has 'seconds') and they have a regular drinks/snacks trolley service between meals. There's an enclosed garden which is lovely during the summer. The home employs an Activities Manager who ensures there's always something for the residents to get involved in (they have outings too). The staff know their residents really well and nothing is too much trouble for them. When Mum began to exhibit challenging behaviour, staff and management worked with doctors to find a drug regime that helped my Mum continue to enjoy a good quality of life.

Reply from Tracey Holroyd, Company Chair at Cymar House

Thank you for your kind review, we really appreciate you taking the time to post one and we are delighted that you are pleased with the care that your Mum receives.