Skell Lodge Residential Home, Ripon, North Yorkshire
Skell Lodge Residential Home, Ripon, North Yorkshire
Skell Lodge Residential Home, Ripon, North Yorkshire

Skell Lodge Residential Home is located on a quiet private road close to Ripon City Centre and the beautiful Cathedral Church of St.Wilfred’s. The home is also convenient for road links being close to junction 48 of the A1. Local shops, library, hairdressers, surgery, pharmacy and public house are just a few minutes away.

The large Victorian property provides accommodation for 21 residents with 2 double en-suite rooms and 19 single rooms, 17 of which have en-suite facilities. Those rooms without en-suite facilities have their own hand wash basin. All rooms are fully carpeted and are individually decorated to a high standard. Each room contains a television, nurse call system, fire detection, bed, wardrobe and a chest of drawers.

Skell Lodge has a large comfortable lounge, which has a marble fireplace and views over the gardens and a large dining room. The lovely restored Victorian residence has high ceilings and distinctive period features, which give the home its unique character.

Skell Lodge has well maintained gardens that residents can enjoy in summer months. There is also a small car park with space for around 8 cars.

Group: Maria Mallaband Care Group Ltd

Person in charge: L Harland (Care Manager)

Local Authority / Social Services: North Yorkshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 23 Service Users

Registered Care Categories*: Old Age

Specialist Care Categories: Cancer Care • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 55+.

Single Rooms: 23

Rooms with ensuite WC: 17

Facilities & Services: Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Skell Lodge Residential Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 Skell Lodge Residential Home has a Review Score of 9.6 (9.574)

The Review Score of 9.6 (maximum of 10) for Skell Lodge Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 16 Reviews over all time. This Average Rating is also the rating value for Skell Lodge Residential Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 8 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.574 for Skell Lodge Residential Home is calculated as follows: ( (118 Excellents x 5) + (63 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 190 Ratings = 4.574

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Skell Lodge Residential Home is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 4.6 positive Reviews (23 registered maximum number of service users ÷ 5). 8 Reviews ÷ 4.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    11
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Skell Lodge Residential Home?

  • Extremely LIKELY
    14
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Skell Lodge Residential Home

  • Daughter of Resident/Service User
    8
  • Niece of Resident/Service User
    2
  • Brother of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • Grandson of Resident/Service User
    1
  • more

My and my mother's experience with Skell Lodge have been very good. Skell Lodge is a clean and friendly place, with a homely atmosphere throughout. The staff are extremely patient and friendly, the food is excellent and well presented.

How likely would you be to recommend Skell Lodge Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum has been at the residential home for a year now. They treat her with respect, being a private lady, and how she has had to adapt and respond when the ladies are there to help her make her life easier has not been plain sailing but the thing is, they are there for her. Also treating her as an individual is important. I see mum every day so see first hand what is happening and how we chat about her day.
Carers always willing to talk and help where needed.

How likely would you be to recommend Skell Lodge Residential Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Excellent

My experience of having a mum and dad in Skell Lodge are lovely. The staff are very caring and kind. They kept both my parents to the end of their lives. Dad was 90 years old and mum was 94 and only died in July this year. Mum was at the home 4 years and very happy.

I personally would recommend the home to anyone.

How likely would you be to recommend Skell Lodge Residential Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Good

My Aunt was very reluctant to leave her home and go into care.
However, after having a stroke and spending several weeks in hospital she no longer had a choice. Despite her concerns, she settled very quickly into Skell Lodge Residential Home, in fact, she said to me "I should have done this years ago".
The reason she settled so quickly and so well was I believe because of the friendliness of the staff and the interest the manager showed her. No care home is perfect but I would have no hesitation in recommending Skell Lodge to others, for the care of their elderly relatives.

How likely would you be to recommend Skell Lodge Residential Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Always made welcome. Very caring staff. A clean and comfortable home.

How likely would you be to recommend Skell Lodge Residential Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The resident is very happy at the home and feels secure and safe. He is well taken care of and staff are respectful but also clearly fond of him. The home is clean and does not smell. The building itself is old and not that suitable for a care home but the staff do their very best. Sometimes minor issues are forgotten, but overall the resident is well cared for.

How likely would you be to recommend Skell Lodge Residential Home? Extremely Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Good

Everything is excellent.

How likely would you be to recommend Skell Lodge Residential Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

This home is very much a 'home from home'. Excellent staff throughout. Kindness and care to my mother has been 1st class and they have always been helpful to ourselves if we have any queries. Neither Mum or ourselves can find any fault with Skell Lodge Residential Home.

How likely would you be to recommend Skell Lodge Residential Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

We visited several care homes in the locality but on entering Skell Lodge, I felt immediately that there was a very friendly, personal feel about the place, which is difficult to describe, but I knew that my uncle would love ti there. A member of staff visited my uncle in hospital prior to him going there and he immediately felt more reassured and less anxious (hospital staff told me this).
Unfortunately, he was only there for one night but when I visited him the next morning he seemed happy. Unfortunately, my uncle collapsed whilst I was there. The staff were truly brilliant, they knew exactly what to do and they behaved in a professional manner through treating him with dignity and respect at all times.

How likely would you be to recommend Skell Lodge Residential Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Totally happy and relaxed knowing that mum is cared for in a happy, friendly, comfortable environment. Nothing is too much trouble from any any member of staff for mum or any member of the family, always willing to help. You always get a friendly reception when visiting. Mum has settled in very well and is very happy, always very clean and well dressed. Very pleased with everything. Thank you.

How likely would you be to recommend Skell Lodge Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

After a lengthy stay in hospital and a poor experience in another care home, it was a great relief to get a place at Skell for dad. I cannot praise the manager and staff too highly - they are so very kind and considerate and it is a great weight off my mind to know he is so well cared for.

How likely would you be to recommend Skell Lodge Residential Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I think the team do a fantastic job looking after everybody. Their attention to detail and caring nature make it a safe and happy environment of my grandmother. She was at a different home and I have fought to get her here, as Skell Lodge is so much better. I almost cried the other day with relief and happiness, that my nan is finally getting the care she deserves. Thank you to the manager and the team you're amazing!!

How likely would you be to recommend Skell Lodge Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was given great care throughout her stay, the staff were professional, caring and attentive, ensuring her last days were comfortable.

How likely would you be to recommend Skell Lodge Residential Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Since my mother who is now 96, moved into Skell Lodge (Ripon) she has been well looked after. Staff are very friendly, food is very good and rooms are kept clean. As a family we don't need to worry about our mother, and we can visit to see here when we want to. The staff always seem to have a smile on their faces, and makes us welcome when we visit our mother!

How likely would you be to recommend Skell Lodge Residential Home? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

I believe the outstanding feature of this home is the kindness, compassion and consideration given to residents. Over the four years during which I visited my brother in Skell Lodge I was always impressed with the sensitive manner in which he was treated, and kind gentle humour, by all staff and particularly the manager and senior carers. They would go so considerable lengths to meet his individual needs and wishes and they are amazingly tolerant of the mass of paperwork and books which surrounded him. Shell Lodge in a 'homely' home and a cheerful friendly atmosphere prevails.

How likely would you be to recommend Skell Lodge Residential Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

My mum suffers from Alzheimer's and has been at Skell Lodge for five months. She became depressed early in the new year, and was confused and upset several times. The care assistants, especially the person in charge, were very kind to her, sitting with her, making her a cup of tea and chatting, even during the night. Mum was crying, saying she wanted to go home, and the Manager sat chatting with her, then took her for a short walk near the home, which helped mum to calm down - she likes to be outside when the weather is fine. Mum is now taking antidepressants, which are helping, but the care staff still keep a close eye on her. Her problems are always dealt with with kindness and understanding.
Also, when I visit, I am always greeted with cheerful smile by whichever member of staff I see.
I would have no hesitation in recommending Skell Lodge to friends and family.

How likely would you be to recommend Skell Lodge Residential Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

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Awards / Recognitions

April 2017

February 2016

Job Vacancies

Staff Profiles

Lynda

Lynda Harland

Job Title: Care Manager

Description:

My name is Lynda Harland and I am the Registered Manager.

I have worked at Skell Lodge for more than 16 years and over that time have developed fantastic relationships with the multidisciplinary team whose support we really welcome to ensure our residents have the best quality of care possible. My experience ranges from caring in the community to managing Skell Lodge and my aim has always been to make our residents lives as fulfilling as possible.

In order for us to achieve this, we have adapted a person-centred approach so that each individual lives as they so wish

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Skell Lodge Residential Home