1 Rowlandson Terrace, Ryhope Road, Sunderland SR2 7SU
Owner: Loyal Care Centre Ltd
Person in charge: Clare Healey (Manager)
Local Authority / Social Services: Sunderland City Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 27 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment
Specialist Care Categories: Alzheimer's
Admission Information: All referrals, Private, Emergency admissions, Respite, Day Care. Ages 40+.
Single Rooms: 25
Shared Rooms: 1
Rooms with ensuite WC: 2
Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room • Residents Internet Access
On the main road, Ryhope road, across from the Shell petrol station.
Welcome at all times
Latest Care Quality Commission* Report on Rowlandson House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 6.3 (maximum of 10) for Rowlandson House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Rowlandson House in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.667 for Rowlandson House is calculated as follows: ( (8 Excellents x 5) + (4 Goods x 4) ) ÷ 12 Ratings = 4.667
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.593 Points relating to the number of positive Reviews for Rowlandson House is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 5.4 positive Reviews (27 registered maximum number of service users ÷ 5). 1 Reviews ÷ 5.4 Target = 0.185 , then divided by 2 = 0.093
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Rowlandson House has a Review Score of 6.3 (6.260) from 1 Reviews
Review submitted from a Website Submission by Lynn L (Daughter of Resident) on Wednesday 19 October 2016. Relates to October 2016.
My mum has been in Rowlandson House for more than a year now and during that time I have found the staff to be very caring towards her. I am kept informed at every turn regarding her health, behaviour, diet and medication. Quite often she requires one to one attention due to her dementia and the staff are always there for her. All the staff are accommodating and go above and beyond to care for my mum.
How likely would you be to recommend Rowlandson House? Extremely Likely
There are currently no Care Home Idol entrants who have performed at Rowlandson House