Castle View, Narberth, Pembrokeshire
Castle View, Narberth, Pembrokeshire
Castle View, Narberth, Pembrokeshire

Castle View combines the benefits of charming and scenic surroundings with a professional care service, adhering to personalised methods and carried by a team who respect the needs of each individual.

The team are committed to efficient and up-to-date care standards, at the same time as supporting the independence, privacy and dignity of clients. Health, safety and security issues are taken seriously throughout the home, alongside sound nutrition and regulatory recommendations.

The home neighbours the 12th century Llawhaden Castle, with pleasant walks and the friendly town of Narberth nearby. Both respite and long-term stays are available, with regular day trips organised for residents' enjoyment.

Owner: Mr & Mrs M Barney

Person in charge: Laura Barney (Manager)

Local Authority / Social Services: Pembrokeshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 18 Service Users

Registered Care Categories*: Dementia • Eating Disorders • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Colitis & Crohn's Disease • Epilepsy • Head/Brain Injury • Hearing Impairment & Deafness • Huntington's Disease • Orthopaedic • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Welsh

Single Rooms: 14

Shared Rooms: 2

Rooms with ensuite WC: 6

Weekly Charges Guide: Personal Care Single £525 – £650 (These prices are only a guideline, please contact Castle View to find out the exact price for your requirements.) (These prices are only a guideline, please contact Castle View to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Close to Local shops • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Television point in own room • Residents Internet Access

Visiting:

Anytime

Latest Care and Social Services Inspectorate Wales* Report on Castle View: click here

* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

6.3 Castle View has a Review Score of 6.3 (6.251)

The Review Score of 6.3 (maximum of 10) for Castle View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Castle View in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 1.9 out of 5 from 2 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.348 for Castle View is calculated as follows: ( (8 Excellents x 5) + (15 Goods x 4) ) ÷ 23 Ratings = 4.348

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 1.903 Points relating to the number of positive Reviews for Castle View is based on 2 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 + 0.25 = 3.25 then divided by 2 = 1.625

    2. Target of 3.6 positive Reviews (18 registered maximum number of service users ÷ 5). 2 Reviews ÷ 3.6 Target = 0.556 , then divided by 2 = 0.278

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    1
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Castle View?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Castle View

  • Friend of Resident/Service User
    1
  • Great-Niece of Resident/Service User
    1

A very pleasant home, small and friendly, staff very helpful and always at hand to answer any queries.
Set in a very picturesque setting next to Llewhaden Castle and country views. My Great Aunt is very happy at this rest home.

How likely would you be to recommend Castle View? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Castle View, a real home from home. A very caring residence for anyone who is unable to look after themselves and needing a helping hand. The atmosphere is happy, warm and welcoming just like ones own home. The exceptionally caring and kind staff cannot do enough for their residents, with special attention paid to individual needs and requirements. Birthdays and holidays are celebrated with gusto with personalised birthday cakes and treats. Even a red rose each on St.Valentines day! Really Castle View is like one large family... friends and family are welcomed with open arms, the hospitality is second to none. It is well run, with delicious and varied meals. I have been visiting my friend for almost two years and have made many friends amongst the staff and residents. It is a real pleasure to visit them and see such a happy band of people.

How likely would you be to recommend Castle View? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Don't Know

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Awards / Recognitions

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Job Vacancies

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Care Home Idol 2016

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