Cartref Station Road, Cardiff, Cardiff
Cartref Station Road, Cardiff, Cardiff
Cartref Station Road, Cardiff, Cardiff

Cartref Station Road has a homely and refurbished interior, with the provider having placed a strong emphasis on enhancing the environment to suit modern care and living.

Located in the pleasant village of Llanishen, the property has a choice of lounge areas and its own conservatory, while being located close to numerous amenities and pleasant walks.

A professional team take a friendly approach and get to know each residents likes and dislikes, as well as supporting an active and independent lifestyle as much as possible.

Group: Cartref Ltd

Person in charge: Rachael Rogers (Manager)

Local Authority / Social Services: Cardiff Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 53 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age

Admission Information: All admissions are subject to an in-house assessment. Ages 65+.

Single Rooms: 53

Rooms with ensuite WC: 16

Weekly Charges Guide: Personal Care Single £650 – £820 (These prices are only a guideline, please contact Cartref Station Road to find out the exact price for your requirements.)

Fees include all care, meals, laundry, cleaning, chiropody, physical training sessions, beautician and in-house entertainment. The hairdresser and optional external trips incur a small additional charge.

Facilities & Services: Respite Care • Convalescent Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Visiting:

Visiting to the home is open however meal times should be avoided where possible.

Parking:

Free parking is available on the road at the front of the home.

Latest Care and Social Services Inspectorate Wales* Report on Cartref Station Road: click here

* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

Bed Vacancies

7 Bed Vacancies

posted 06 Feb 2018

Single rooms some with en-suite facilities. Fees £650-£820 dependant on support needs. All admissions subject to in-house assessment. For further details please contact us on 02920756910

Reviews

6.9 Cartref Station Road has a Review Score of 6.9 (6.864)

The Review Score of 6.9 (maximum of 10) for Cartref Station Road is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Cartref Station Road in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 2.1 out of 5 from 4 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.8 for Cartref Station Road is calculated as follows: ( (36 Excellents x 5) + (9 Goods x 4) ) ÷ 45 Ratings = 4.8

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 2.064 Points relating to the number of positive Reviews for Cartref Station Road is based on 4 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75 then divided by 2 = 1.875

    2. Target of 10.6 positive Reviews (53 registered maximum number of service users ÷ 5). 4 Reviews ÷ 10.6 Target = 0.377 , then divided by 2 = 0.189

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Cartref Station Road?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Cartref Station Road

  • Daughter of Resident/Service User
    1
  • Resident / Service User
    1
  • Son of Resident/Service User
    1
  • Wife of Resident/Service User
    1

Thoroughly attentive care and compassion. Food and staff excellent. A real home from home environment and yet professional standards maintained at all times.

How likely would you be to recommend Cartref Station Road? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Annette Ravenscroft, General Manager at Cartref Station Road responded to this review on 06 Oct 2016:

Thank you for your kind comments and appreciation of our services

From the moment my husband and I walked into Cartref all my fears of leaving him, there were laid to rest. He was made very welcome by every single member of staff, his room was lovely, very clean, with all amenities. The manager of the home is so lovely and very reassuring, very professional and yet warm and kind, the residents are treated with respect, dignity and compassion. I would recommend this care home to anyone, my husband was very happy there which made me feel a lot better having him there for respite.

How likely would you be to recommend Cartref Station Road? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Rooms: Excellent

Value for Money: Excellent

I am pleased to add my name to this review. I have found the staff most helpful in every way. It is a delightful home to be in and I would willingly recommend it to others.

How likely would you be to recommend Cartref Station Road? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Annette Ravenscroft, General Manager at Cartref Station Road responded to this review on 29 Apr 2016:

Thank you for your kind words and appreciation of our services and staff.

My father has lived at Cartref since July 20. Throughout he has been well looked after by the very caring and competent staff and at all levels. The staff are very good at keeping me informed of my fathers state of health. The home is particularly good at keeping residents active and run a full programme of social and other events.

How likely would you be to recommend Cartref Station Road? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Cartref Station Road

Job Vacancies

Staff Profiles

Annette

Annette Ravenscroft

Job Title: General

Joined: 1998

Description:

I am the General Manager of Cartref Ltd. I am the Responsible Individual overseeing two Residential Homes in Cardiff. I was initially employed in 1998 as a book-keeper in the Administration Department on maternity cover, and have progressed through the ranks to my current role achieving QCF Level 5 Leadership and Management in Health & Social Care and becoming an Associate Member of the CIPD along the way.
Cartref is run as a not for profit charity and we are proud of the high quality of care we offer to all our residents who are the focus of everything we do here at Cartref.

Rachael

Rachael Rogers

Job Title: Registered Home Manager

Joined: 2015

Description:

I joined Cartref as Registered Home Manager at Station Road Llanishen in 2015 obtaining NVQ Level 4 in Registered Manager (Adults) in 2009 and Level 5 in Management in 2016.
The staff of Cartref Station Road are committed to providing the best possible care to all of our residents, ensuring that they continue to enjoy a full and active life.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Cartref Station Road