Ty Gwyn

Ty Gwyn Way, Fairwater, Cwmbran NP44 4TX

Ty Gwyn is a residential and dementia care home for people over 65, with three separate units dedicated to dementia care for older people in the Cwmbran area of Wales.

This warm and welcoming residential home provides views of Blaen Bran Mountain and has a large garden area and an activities coordinator.

The home consists of three self-contained areas that accommodate 24 dementia service users. One of these units is dedicated to the care of male users. The home has integrated fire and safety alarms across all units.

The chef prepares a menu of freshly prepared nutritious and tasty food daily. Special dietary requirements are catered for.

Group: Hafod Care Association

Person in charge: Tracy Webb (Manager)

Local Authority / Social Services: Torfaen County Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 34 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 55+.

Single Rooms: 34

Rooms with ensuite WC: 0

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Residents Kitchenette • Television point in own room

Latest Care and Social Services Inspectorate Wales* Report on Ty Gwyn: click here

* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

Overview

The Review Score of 9.3 (maximum of 10) for Ty Gwyn is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Ty Gwyn in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.917 for Ty Gwyn is calculated as follows: ( (55 Excellents x 5) + (5 Goods x 4) ) ÷ 60 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.338 Points relating to the number of positive Reviews for Ty Gwyn is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 6.8 positive Reviews (34 registered maximum number of service users ÷ 5). 4 Reviews ÷ 6.8 Target = 0.588

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.3 Ty Gwyn has a Review Score of 9.3 (9.255) from 5 Reviews


Average Ratings

  • Excellent
    5
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Ty Gwyn?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Ty Gwyn

  • Daughter of Resident/Service User
    2
  • Wife of Resident/Service User
    2
  • Son of Resident/Service User
    1

Thank you to the team at Ty Gwyn for the loving care they gave to my husband and the support they gave to me and my family.

How likely would you be to recommend Ty Gwyn? Extremely Likely

Overall Standard

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Average Rating:   4.9 out of 5

When my husband is ill I am always contacted. When I visit I am made welcome by the staff, they always listen to my concerns and provide excellent support to me and my husband at all times. They give a lot of encouragement to my husband and are very understanding of his needs when he has "down" days.

How likely would you be to recommend Ty Gwyn? Extremely Likely

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Average Rating:   5 out of 5

Staff work so hard at Ty Gwyn and are always attentive and caring. Rooms are modern and always clean.
There are regular relatives meetings to keep family updated on any changes etc. Meals are of a high standard and Dad really enjoys them.

How likely would you be to recommend Ty Gwyn? Extremely Likely

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Average Rating:   5 out of 5

My father was a resident of the Bevan Boys Unit of Ty Gwyn. I would visit at different times throughout the day and always found the staff to be friendly and approachable and always treated Dad with the greatest of respect. Nothing was too much trouble for them. I would definitely recommend them to others who have the difficult decision of finding alternative accommodation for their loved ones.

How likely would you be to recommend Ty Gwyn? Extremely Likely

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Average Rating:   4.7 out of 5

My mother lived at Ty Gwyn for almost a year, before she sadly passed away. During that time the care given by all staff was first class. The carers and other staff members treated her as if she was one of their own family. Nothing was too much trouble and I know she enjoyed her time there.
I would like to thank them all for there care and kindness shown to all my mother and all of our family.

How likely would you be to recommend Ty Gwyn? Extremely Likely

Overall Standard

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Treated with Dignity

Food & Drink

Staff

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Value for Money

Average Rating:   5 out of 5

Submit a Review for Ty Gwyn

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Care Home Idol 2016

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