Ashford House

7 Claremont Drive, Bridge of Allan, Stirling FK9 4EE

Ashford House Residential Home situated in the village of Callander, Stirling and offers residents views across the picturesque surrounding areas. The home has an enclosed garden space and parking at the rear.

Ashford House offers residents a choice of three activities daily including, Arts and crafts, bingo, aromatherapy, quizzes and board games. Residents also have the opportunity to go on day trips in the minibus and participate in seasonal activities and celebrations.

Residents at the home include a mixture of older people with dementia or other physical disabilities and a nurse-call system is available in bedrooms for residents to call staff if assistance is required.

Staff on site prepare fresh and traditional cooked meals and special dietary requirements can be catered for. Staff are professionally trained to provide quality care for residents.

Group: Mauricare Ltd

Person in charge: Janice Harvey (Manager)

Local Authority / Social Services: Stirling Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 24 Service Users

Registered Care Categories*: Old Age

Specialist Care Categories: Bipolar/Manic Depression • Cancer Care • Challenging Behaviour • Colitis & Crohn's Disease • Hearing Impairment & Deafness • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Single Rooms: 22

Shared Rooms: 1

Rooms with ensuite WC: 20

Weekly Charges Guide: Personal Care Single from £580 (These prices are only a guideline, please contact Ashford House to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Near Public Transport • Minibus or other transport • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Inspectorate* Report on Ashford House: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Overview

The Review Score of 6.8 (maximum of 10) for Ashford House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.6 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Ashford House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 3.583 for Ashford House is calculated as follows: ( (7 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 12 Ratings = 3.583

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.208 Points relating to the number of positive Reviews for Ashford House is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 4.8 positive Reviews (24 registered maximum number of service users ÷ 5). 1 Reviews ÷ 4.8 Target = 0.208

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

6.8 Ashford House has a Review Score of 6.8 (6.791) from 1 Reviews


Average Ratings

  • Excellent
    0
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Ashford House?

  • Extremely LIKELY
    0
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Ashford House

  • Friend of Resident/Service User
    1

I feel that the d├ęcor is very tired. A few weeks ago I spoke to a gentleman who advised that plans were in place to upgrade.

How likely would you be to recommend Ashford House? Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   3.6 out of 5

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