Annahilt Care Home, Hillsborough, County Down
Annahilt Care Home, Hillsborough, County Down
Annahilt Care Home, Hillsborough, County Down

Annahilt Care Home is situated just 4 miles from Hillsborough, in a delightful rural setting and is within easy reach of public transport, shops and other amenities.

Annahilt has been sympathetically renovated and extended providing accommodation in single occupancy rooms, many of which are en-suite. Some rooms are large enough for companions to share if required.

Annahilt is tastefully decorated and features TV lounges and a quiet sitting room that overlooks the pretty gardens. A separate dining room, where residents can socialise at meal times, is available. Traditional home cooked meals are provided using fresh ingredients. Daily choices are available and special diets can be catered for.

A qualified chiropodist and hair dresser attend the home regularly. Complementary therapies can also be arranged.

An activities therapist is available and provides a varied programme.

Group: Four Seasons Health Care

Person in charge: Naomi Graham (Home Manager)

Local Authority / Social Services: South Eastern Health and Social Care Trust (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 36 Service Users

Registered Care Categories*: Dementia • Old Age • Substance Misuse

Admission Information: Ages 65+.

Single Rooms: 26

Shared Rooms: 5

Rooms with ensuite WC: 11

Facilities & Services: Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest The Regulation and Quality Improvement Authority* Report on Annahilt Care Home: click here

* The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.8 Annahilt Care Home has a Review Score of 7.8 (7.839)

The Review Score of 7.8 (maximum of 10) for Annahilt Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Annahilt Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.7 for Annahilt Care Home is calculated as follows: ( (44 Excellents x 5) + (14 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 60 Ratings = 4.7

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.139 Points relating to the number of positive Reviews for Annahilt Care Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 7.2 positive Reviews (36 registered maximum number of service users ÷ 5). 1 Reviews ÷ 7.2 Target = 0.139

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Annahilt Care Home?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Annahilt Care Home

  • Daughter of Resident/Service User
    3
  • Brother of Resident/Service User
    1
  • Resident / Service User
    1

'How can I help you?' How often have you heard this and felt that it wasn't sincere? When I was phoning Annahilt during the months that my mother was ill, I knew that no matter what time of day or night it was, I would be given reassurance and support and most importantly, that the promised phone call would come.
During a very sad time, the kindness of the staff and residents was appreciated.

How likely would you be to recommend Annahilt Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

We have been impressed and reassured by the detailed care and attention that my mother in law has received, in particular after two falls (neither the fault of the care home) e.g she did not want to use the 'special walker' provided to aid her recovery and was sometimes quite rude about it, yet the staff were always courteous and caring.
There is detailed attention paid to her diet (she is diabetic) and menus are varied and nutritious.
We are always kept informed regarding her health and progress.

How likely would you be to recommend Annahilt Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

Staff always friendly and helpful, nothing seems too much trouble. My sister is clean and generally well presented. She, herself is happy with the care she receives.

How likely would you be to recommend Annahilt Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I think my care and choice of living in Annahilt Care Home is first class it's my home where I live. I always get the best care and help in all areas that I need. The staff are helpful and confidential always.

How likely would you be to recommend Annahilt Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been in the above from January 2014, and I visit her regularly and different times/days. I have always found the above very clean/friendly staff and a very good atmosphere on all occasions. They provide both physical and mental stimulation and always make me feel welcome and engage in conversation. It is great peace of mind when on holiday by exchanging email and keeping me up to date. I would highly recommend Annahilt Four Seasons most definitely.

How likely would you be to recommend Annahilt Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

February 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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