Ashgreen House Residential and Nursing Home

Sandbach Place, Woolwich, London SE18 7EX

Ashgreen House offers an extensive list of care services to the London area of Woolwich, including residential, day care, nursing, intermediate and respite care, while also functioning as a Neighbourhood Resource Centre.

This care home is registered with the Care Quality Commission (CQC) and is able to provide care for 52 residents.

Ashgreen House is in a quiet residential area of Woolwich. Woolwich Arsenal Station is a 10 minute walk from the home. The home has close links with local schools.

The home has 52 beds which are situated on four floors. All rooms are single occupancy and have en-suite facilities. Each floor has its own dedicated lounge and dining space. A spacious activities lounge is situated on the first floor. A full time activities leader. A sweet shop and general store are located on the ground floor. There are two lifts and stairs for residents use.

Externally, there are gardenssituated to the front and rear of the building and there is some parking space available for visitors to the home. There is a residents' garden with raised beds situated by the day centre and a gardening club to encourage residents to join in.

Staff have access to highly-skilled treatment and procedures in relation to recovery and rehabilitation, achieving effective and long-term results that, where possible, enable users to return to a full and fulfilling lifestyle.

Ashgreen's services make excellent contributions to the lives of full-time carers in need of regular assistance, there are weekly residents and relatives' meetings and an elected resident representative, with policies that protect the dignity of the individual and respect the concerns of any family members involved.

Group: Sanctuary Care Ltd

Person in charge: Louise Hulme (Home Manager)

Local Authority / Social Services: London Borough of Greenwich Council (click for contact details)

Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , Registered for a maximum of 52 Service Users

Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment

Admission Information: Ages 65+.

Single Rooms: 52

Rooms with ensuite WC: 52

Facilities & Services: Palliative Care • Day Care • Respite Care • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Ashgreen House Residential and Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9 (maximum of 10) for Ashgreen House Residential and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Ashgreen House Residential and Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.406 for Ashgreen House Residential and Nursing Home is calculated as follows: ( (46 Excellents x 5) + (45 Goods x 4) + (4 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 96 Ratings = 4.406

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.577 Points relating to the number of positive Reviews for Ashgreen House Residential and Nursing Home is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10.4 positive Reviews (52 registered maximum number of service users ÷ 5). 6 Reviews ÷ 10.4 Target = 0.577

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9 Ashgreen House Residential and Nursing Home has a Review Score of 9 (8.983) from 8 Reviews


Average Ratings

  • Excellent
    4
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Ashgreen House Residential and Nursing Home?

  • Extremely LIKELY
    6
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Ashgreen House Residential and Nursing Home

  • Resident / Service User
    4
  • Son of Resident/Service User
    2
  • Daughter of Resident/Service User
    1
  • Sister of Resident/Service User
    1

My mother has been a resident ar Ashgreen House Residential and Nursing Home for 2 years, all the staff are wonderful, the care she has had has been excellent and the food and facilities are very good.

How likely would you be to recommend Ashgreen House Residential and Nursing Home? Extremely Likely

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Average Rating:   4.5 out of 5

My father had been a resident of the home for the past 18 months. Sadly dad recently passed away due to a very long and challenging illness, however during his time at this time he was first on the residential floor and then on the nursing floor. The care he received from the staff was exemplary. Far too many staff to complement he was treated with dignity respect and courtesy if one feels they need to resort to a care home then this is the type of care home to choose.

How likely would you be to recommend Ashgreen House Residential and Nursing Home? Extremely Likely

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Average Rating:   4.7 out of 5

My mum has been residing in Ashgreen for several years now. When she first moved in she had various physical problems, causing her to be virtually wheelchair based.
Within a few months of Ashgreen care, Mum was walking small distances with a frame and was generally much improved physically. Her sense of well being seems to have improved too.
The rooms and bathrooms are spacious, comfortable and well equipped. There are activity coordinators in place to arrange bingo etc.
I would recommend Ashgreen House. The carers seem to genuinely have the interests of the residents at heart and work hard to keep them safe and happy. That, after all, is the most important thing.

How likely would you be to recommend Ashgreen House Residential and Nursing Home? Likely

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Average Rating:   3.8 out of 5

Very nice home. The staff are very nice. When you walk into the home you feel very welcome. I enjoy the day centre and the activities. Can be uncomfortable in the hot weather.

How likely would you be to recommend Ashgreen House Residential and Nursing Home? Likely

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Average Rating:   4.2 out of 5

When I visited Ashgreen House Residential and Nursing Home it became very clear to me early on that the staff are very committed to their jobs and the residents. The residents were all happy and content. It was clear to me that the staff I met and observed are there because they care and take their jobs seriously and not just because it pays a wage which is so lovely to see.

How likely would you be to recommend Ashgreen House Residential and Nursing Home? Extremely Likely

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Average Rating:   4.7 out of 5

Lovely home, caring staff, very helpful, always clean, very happy in the care you give to my brother.

How likely would you be to recommend Ashgreen House Residential and Nursing Home? Extremely Likely

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Average Rating:   4.4 out of 5

One of the most nicest places. House maintained so well. Physio, nursing - excellent. Food is medium - more nice in some areas.

How likely would you be to recommend Ashgreen House Residential and Nursing Home? Extremely Likely

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Average Rating:   4.2 out of 5

I have been well looked after in all areas.

How likely would you be to recommend Ashgreen House Residential and Nursing Home? Extremely Likely

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Cleanliness

Treated with Dignity

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Average Rating:   4.8 out of 5

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