Meadbank Care Home

12 Parkgate Road, Battersea, London SW11 4NN

Meadbank Care Home, London, London
Meadbank Care Home, London, London
Meadbank Care Home, London, London

Meadbank care home offers a range of tailored care plans for short or long term stays. An experienced care team provide a high standard of personalised care with a warm and friendly approach. Care available at the home includes dementia care and palliative care, as well care to people who are living with Parkinson’s and Huntington's disease.

Meadbank is set within large landscaped grounds which feature a comfortable seating area and a delightful courtyard, winner of a Chelsea Flower Show Gold Medal. Inside, accommodation includes luxury bedrooms with ensuite bathrooms, flat screen TVs and a 24 hour call system.

Fresh food is used to make nutritional meals every day and homemade cakes are also prepared daily. Snacks and drinks are always available throughout the day.

As well as regular activities such as gardening, cooking and gentle exercise sessions, residents can take part in regular trips to local places of interest. The home welcomes musical entertainers from the local community, holding regular events which friends and family are encouraged to attend.

Group: Bupa Care Homes

Person in charge: Mary Andrews (General Manager)

Local Authority / Social Services: London Borough of Wandsworth Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 176 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Parkinson's Disease • Stroke

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Spanish; Castilian, French

Single Rooms: 176

Rooms with ensuite WC: 137

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Separate EMI Unit • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Meadbank Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.6 Meadbank Care Home has a Review Score of 8.6 (8.559)

The Review Score of 8.6 (maximum of 10) for Meadbank Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Meadbank Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.417 for Meadbank Care Home is calculated as follows: ( (47 Excellents x 5) + (25 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 84 Ratings = 4.417

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.142 Points relating to the number of positive Reviews for Meadbank Care Home is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 35.2 positive Reviews (176 registered beds ÷ 5). 5 Reviews ÷ 35.2 Target = 0.142

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    2
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Meadbank Care Home?

  • Extremely LIKELY
    6
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Meadbank Care Home

  • Daughter of Resident/Service User
    3
  • Son of Resident/Service User
    2
  • Sister of Resident/Service User
    1
  • Son-in-law of Resident/Service User
    1

As a family, my two sisters and I are extremely happy with the care and support given to our eldest sister. The staff are very keen to help, from those on Reception to nursing and caring assistants. They have all taken time and effort to get to know our sister and her particular needs, putting into place a good package for her.
It is both encouraging and reassuring to know when we all live so far away, that our sister is happy and well cared for.

How likely would you be to recommend Meadbank Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Jayne Duck, Customer Services Administrator at Meadbank Care Home responded to this review on 03 Dec 2016:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

I find all the Carers on my mother's floor in Meadbank Care Home caring and helpful. Every time they come into my mother's room, they have a little joke with her, it makes her smile all the time. The Sister in charge on the 2nd floor is professional and gets the jobs done. I respect her. The people in the laundry room are so helpful if you have a problem they deal with it straight away. Receptionist nice helpful.

How likely would you be to recommend Meadbank Care Home? Likely

Average Rating: 

 3.4 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Rose Pickering, Customer Service Administrator at Meadbank Care Home responded to this review on 26 Nov 2016:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

Very helpful staff, I will recommend to others. Very friendly, my partner and I regularly go to see my mother at Meadbank and find she is always well looked after. I have no problems and find the place clean and tidy, many thanks to all the staff.

How likely would you be to recommend Meadbank Care Home? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Rose Pickering, Customer Service Administrator at Meadbank Care Home responded to this review on 21 Nov 2016:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

A good quality home with well lit, comfortable rooms and appropriate diet.
The range of residents is wide with everything from mild illness to terminal conditions.
The staff appear to cope well with these challenges.
I hope that if/when I need care I will have access to a home like this.

How likely would you be to recommend Meadbank Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Rose Pickering, Customer Service Administrator at Meadbank Care Home responded to this review on 21 Nov 2016:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

Took after our mum very well.
Laundry could be better and not have to go through looking for mums clothes.
Staff at front desk are excellent, always make you welcome.

How likely would you be to recommend Meadbank Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

Rose Pickering, Customer Service Administrator at Meadbank Care Home responded to this review on 21 Jun 2016:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

My mother came to Meadbank in January 2015. I think this has been a very positive move for her, she is so well looked after in every aspect. I can not praise this home enough! Thanks to all the staff for the wonderful care and support.

How likely would you be to recommend Meadbank Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Everything to do with the home is to a very high standard. The staff are very nice could not have asked for better cannot praise high enough.

How likely would you be to recommend Meadbank Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

February 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Meadbank Care Home