Oakcroft Nursing Home

41/43 Culverley Road, Catford, London SE6 2LD

Oakcroft Nursing Home is registered for twenty-eight service users, based in an excellent location for individuals wishing to pursue their independence, while employing skilled and professional carers to carry out tailored care.

Oakcroft has been awarded an Accreditation in the Gold Standard Framework. It is a programme which influences the care delivered including working with health professionals and colleagues to give the best care possible to residents towards their end of life.

Oakcroft prides itself on its friendly, warm and welcoming atmosphere, and the staff team offer a wide range of care, activities and personal interests which all promote a happy home for residents.

Owner: Oakcroft Nursing Home Ltd

Person in charge: Sharon South (Manager)

Local Authority / Social Services: London Borough of Lewisham Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 28 Service Users

Registered Care Categories*: Old Age • Physical Disability

Admission Information: Ages 65+.

Single Rooms: 28

Rooms with ensuite WC: 1

Weekly Charges Guide: Nursing Care Single £800 – £875 (These prices are only a guideline, please contact Oakcroft Nursing Home to find out the exact price for your requirements.)

Facilities & Services: Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

Latest Care Quality Commission* Report on Oakcroft Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 7.8 (maximum of 10) for Oakcroft Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Oakcroft Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.604 for Oakcroft Nursing Home is calculated as follows: ( (58 Excellents x 5) + (38 Goods x 4) ) ÷ 96 Ratings = 4.604

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.179 Points relating to the number of positive Reviews for Oakcroft Nursing Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 5.6 positive Reviews (28 registered maximum number of service users ÷ 5). 1 Reviews ÷ 5.6 Target = 0.179

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

7.8 Oakcroft Nursing Home has a Review Score of 7.8 (7.783) from 8 Reviews


Average Ratings

  • Excellent
    6
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Oakcroft Nursing Home?

  • Extremely LIKELY
    7
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Oakcroft Nursing Home

  • Daughter of Resident/Service User
    4
  • Friend of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • Nephew of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • more

My mother went into Oakcroft Nursing Home on 16th June 2017 after spending three months in Lewisham hospital as I could no longer give her the care she required. From the first day, the staff were kind, friendly and patient with her, she was afraid and anxious and they spent time talking to her and calming her down. Within one week we noticed a great improvement within mums attitude she is mainly relaxed and content whilst she doesn't join in the numerous activities she seems to enjoy watching others. The last place I wanted her to end up was in a care/nursing home, but if every home was like Oakcroft I would have no hesitation in encouraging people to do it, staff/management are terrific, happy, helpful and most importantly they actually care.

How likely would you be to recommend Oakcroft Nursing Home? Extremely Likely

Overall Standard

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Average Rating:   4.5 out of 5

Staff always helpful and attempt to take into consideration specific needs. They put the "care" into care home.

How likely would you be to recommend Oakcroft Nursing Home? Extremely Likely

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Average Rating:   4.3 out of 5

I was happy with the care that my mother in law received, she was there for over 7 weeks but I was pleased with everything. Not all nursing homes make you feel satisfied, but both myself and my husband were pleased. Thank you all for taking care of our mom.

How likely would you be to recommend Oakcroft Nursing Home? Extremely Likely

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Average Rating:   4.8 out of 5

Since our relatives arrival, there has been a noticeable improvement in her well-being. The nursing and general care is of good quality. They are so attentive to our personal concerns. We find the lounge area to be a pleasant environment. The residents are treated with dignity. The food is varied and of good quality. Staff/residents ratio is very good.

How likely would you be to recommend Oakcroft Nursing Home? Extremely Likely

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Average Rating:   4.5 out of 5

My nan is well cared for, all the staff and workers are lovely and very kind they make you feel welcome. This place is homely and friendly.

How likely would you be to recommend Oakcroft Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

I would just love say this home is very caring and loving to its old people. My mother has been looked after there and is well treated and looked after. Always clean and tidy which all the pensioners are. Plenty to eat and drink and activities are second to none. Painting bingo cooking and gardening what more could you want, to keep their minds active.
Hair dresser and the lady's even have their nails painted.
This is a kind and wonderful environment, and would recommend any ones mother or father who needs a home to go and see.

How likely would you be to recommend Oakcroft Nursing Home? Extremely Likely

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Average Rating:   4.4 out of 5

Our mother was cared for at Oakcroft for the last year of her life - she suffered from severe dementia, and was unable to speak, stand, feed or clean herself - so was a relatively hard to look after. The staff at Oakcroft coped wonderfully - they are all well trained, well equipped, and more importantly, incredibly dedicated and caring. Time was always taken, relatives were kept informed of every development, everyone was cheerful, and any special needs of food or comfort were thought through carefully. Particular care was taken to involve our mother in the day-to-day life - when she had a tendency to withdraw, and as she reached the final days of her life she was kept comfortable, off medication for as long as possible, and always had someone with her in difficult times.
In all Oakcroft gave wonderful care, and we would all be fortunate to receive such dedicated support.

How likely would you be to recommend Oakcroft Nursing Home? Extremely Likely

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Average Rating:   4.7 out of 5

My dear neighbour and friend was a resident at Oakcroft for 5 years until her peaceful death in April 2016 at the grand old age of 95. As her LPA and Guardian and Executrix, I was fully involved with her care and visited every week, attending the family meetings and entertainments. I can't fault the loving and compassionate care given to her and can only thank them for all that they did and had to put up with as dementia took hold and made my friend a difficult patient at times. Still the professionalism and care were exemplary.

How likely would you be to recommend Oakcroft Nursing Home? Likely

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Average Rating:   4.7 out of 5

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

September 2017

Steps to Success Programme

Recipient: Oakcroft Nursing Home

Date: Tuesday 26 Sep 2017

more details

March 2013

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Oakcroft Nursing Home