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- St John's Nursing Home Ltd







St John's Nursing Home is a well-established care home located in a quiet residential area in South Croydon, Surrey. They provide 24 hour care offering nursing, residential, dementia care, respite, palliative, Parkinson’s and convalescence care.
Their aim is to provide a safe and comfortable environment for residents, with a happy and homely atmosphere. Care workers are committed to providing each resident with an individual care plan to suit their specific needs....
Care Provided by St John's Nursing Home Ltd
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 58 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Fees are based on the individual care needs of the resident and include accommodation, meals, personal care, and access to activities. Any additional services or one-to-one support requirements may be subject to separate charges and will be discussed in advance.
Contact St John's Nursing Home Ltd to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Prime Care Group
- Private Owned
Person in charge
- Radina Peycheva(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2012
- Number of floors: 3
Room Information
- Single Rooms (54)
- Single Rooms with ensuite Wet Room (38)
Visiting
- St John's Nursing Home doesn't have fixed visiting times, but they understand being flexible towards visitors as they cannot always visit between 10am & 5pm. Hence, they are happy to accept visitors visiting their loved ones until 6:30pm. The home request that visitors skip the lunch hours between 12noon & 1pm please.
Parking
- St John's Nursing Home has it's own parking lot.
St John's Nursing Home Ltd Reviews (27)
St John's Nursing Home Ltd has a Review Score of 8.2 (8.232) out of 10, based on 4 reviews in the last 2 years.
Over all time St John's Nursing Home Ltd has 27 reviews.
The success or the failure of a nursing home depends very much on the quality of the staff and management. During the time my wife was a resident both were excellent. I visited almost every day and perhaps this helped. Some of the staff had special skills, e.g. moving/repositioning residents in a painless manner and this was much appreciated.
Thank you for your kind words, we really appreciate your feedback!
All staff including maintanance,reception,entertainment etc staff seem to be working well together and get involved in resident care.
The rooms are nicely decorated,spacious and kept clean.
These are my early observations as my relative has only been at St Johns NH for a month but the first I'm ressions are very good.
Thank you so much for your thoughtful and detailed review.We're truly grateful for your kind words about our staff, communication, and the environment we strive to maintain at St. John's Nursing Home. It means a great deal to us to know that your early impressions have been so positive, and that...
I have been Very happy with the care and excellent facilities. Food is great too with a nice variety of high quality dishes for lunch. Staff are very accommodating and qualified to help with any challenges
Thank you so much for your kind review!We're delighted to hear that you've been very happy with the care and facilities at our home. It's wonderful to know that the food, variety of dishes, and overall support from our team have made a positive impact. Your kind words truly mean a lot to us and...
There are many very caring staff who are friendly and approachable. The new manager is easy to communicate with and is very responsive to feedback. There is a willingness to listen and to seek solutions to meet the needs of my friend.
Thank you so much for your kind words and thoughtful feedback.We're truly pleased to hear that you've had such a positive experience with our team. It means a great deal to know that our staff have come across as caring, friendly, and approachable, and that you've found the new management...
Service level of care is good.
Feedback is sometimes difficult to get.
The phone is a poor connection to have and causes frustration too but us and my father.
Nurses are friendly.
Thank you for your review. We have given each shift mobile phones to use for relative and friends call, unfortunately, due to the size and layout of the building reception on our landlines has always been an issue. I am pleased to say the mobile phones work well.
The carers have treated the residents with good care and support. The activities for the residents have been varied and excellent, and have a yearly barbeque for them and their family with live entertainment. Live entertainment occurs also a few times the rest of the year. Cleanliness has improved to what it was, with no smells while entering the building. The place is very secure, which is good for residents with dementia. The carers have also shown kindness and friendliness. It is good value for money compared to the cost of other nursing homes around the area.
I have visited many, many times. The staff are always friendly, polite, and professional. I always felt they were treating my mother-in-law as they would like to be treated, with genuine love and respect, as if she were their own mother.
There is a choice of varied, high-quality meals each day. There is entertainment every afternoon. On special occasions, performers are brought in to entertain. Family and friends are always welcome to these with many attending. During the summer they have large garden parties. Trips to the seaside are arranged throughout the year. The nursing home is always very clean and tidy.
If ever I need to live in a nursing home, I hope it is as good as St John's.
Mum always looked clean and well cared for.
My mother was a resident here for three years until she passed away in December 2019. It's very difficult choosing a care home for a loved one and I was very happy we chose St John's. All the staff, from the nurses to the carers, to the cleaning staff were all excellent. It was a great comfort to know she was safe and well looked after. She was treated with kindness, respect and dignity and she was always clean and well dressed. My mother had advanced dementia so she needed help with everything - there was nothing she could do for herself. The staff were so kind to her and were always smiling, talking to her and being gentle. We are so very grateful that we chose St John's.
I have found the caring staff and management genuine and competent. The level of care and cleanliness is commendable. I am pleased that my Mother is in trained and skilled hands. I would honour and extend my felicitations to all those who have tendered their services to my mother.
Our experience of St John's has been very positive. My husband can sometimes prove challenging and this is dealt with in a very sympathetic and professional way. It has taken a huge weight off my mind to know that my husband is being so well looked after. All the staff are very kind and friendly towards me and all my family.
The menu could be more varied for those with dietary requirements.
Staff are kind to residents and they are hardworking. The manager is open to feedback but could be more visible in public areas eg., lounges.
Water should be available on each tray table in lounges as not all residents are able to request this.
Communication with nursing staff is improving.
If safety improves I would recommend St John's to others.
The staff couldn't be nicer. The staff give a variety of entertainment which is appreciated by all. All year activities are carried out with many visits outside for day trips.
Well done, good work.
My wife spent her last months at St John's and we visited once a week for a year before she moved in. I still can't express how good St John's is, sure, they looked after my wife very well, but that's not half of it. I came every day and could see how loved she was. I mean 'loved'; it was touching. I also saw, over a period of 2 years, how settled the staff were. There's very little turnover which is a key measure in my book and the range of activities is so important and so well prepared.
We had a not very nice experience here. Mum's medical needs were not addressed. We have ended up having to move our Mum to another home.
Staff here are very friendly and helpful. Very kind to my mother. The management team are very good, always asking us if everything is OK and are we happy with mother's care. If there was anything we weren't happy about we feel confident that it would be rectified.
I was visiting my aunt in St John's. She is the third of my aunts to have resided there so I have been visiting the home over many years. I have always found the place welcoming and the staff pleasant. A good atmosphere, I just wish my mother has been in St John's when it was her time to enter a home. I picked on near me which was just about ok.
Our Mother has resided at St Johns for just over a year. She is treated with kindness and consideration at all times and the nursing care is excellent. She has made excellent progress and has settled very well. The home has a very happy atmosphere and is clean and bright. We feel very welcome every time we visit and there is always someone to speak to should we have any questions at all. We have not had any problems at all since our Mum has been in St Johns. When we visit she looks very well, her hair done and clothes clean and immaculate which are things that are very important to her. She enjoys the activities and is thriving in such a caring community. We are so pleased that we managed to find such a lovely place for our Mum and can wholeheartedly recommend it.
My dad and father-in-law were in St John's we were made very welcome they looked after them as if they were family. The staff made us all very welcome and looked after all the family.
My mother was very well cared for and encouraged to make decisions with regards to her care. Every staff member was very considerate and kind, I was happy to leave mum in respite at St Johns, family and friends who visited said how happy and well she looked. I shall hope to be able to use St Johns again in the future. Staff and residents are happy.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 February 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for St John's Nursing Home Ltd.
There are no upcoming events for St John's Nursing Home Ltd.
Awards / Recognitions (2)
- 15 Feb 2016Recipient: St John's Nursing Home Ltd
- 01 Feb 2014Recipient: St John's Nursing Home Ltd
Accreditations
There are no accreditations posted yet for St John's Nursing Home Ltd.
Meet the Team (4)

Home Manager

The years spent in London gourmet restaurants allowed me to acquire a solid technical foundation and a deep knowledge of international culinary trends. However, it was the almost accidental encounter with catering in care homes that marked a turning point in my career. The joy and gratitude of the residents after a well-prepared meal offered me unparalleled satisfaction, prompting me to dedicate myself to this sector.
For about eight years, I have held the role of Head Chef at various private healthcare companies, where I am committed to offering a quality culinary experience, attentive to the needs and tastes of the guests. I am a curious and creative cook, who loves to experiment and transform ingredients into unique dishes, like a painter who uses colors to create a work of art. My attention to detail and meticulousness allow me to take care of every aspect of the preparation, leaving nothing to chance. I love working in a team and creating a positive and collaborative work environment.
My determination and passion for catering have driven me to return to my studies, enrolling in a degree course in Hotel & Business Management. My goal is to expand my skills and become a successful Food & Beverage Manager, able to combine my culinary experience with a solid knowledge of the hospitality sector.

In charge of housekeeping at St John's Nursing Home.

Registered Staff Nurse at St John's Nursing Home.
Frequently Asked Questions about St John's Nursing Home Ltd
What types of Care is St John's Nursing Home Ltd registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does St John's Nursing Home Ltd have?
There are 54 Single Rooms.
What are the Facilities & Services at St John's Nursing Home Ltd?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is St John's Nursing Home Ltd to the centre of South Croydon?
0.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St John's Nursing Home Ltd to verify any information. View our terms and conditions. St John's Nursing Home Ltd has an Enhanced Service -more info.