St John's Nursing Home Ltd

129 Haling Park Road, South Croydon CR2 6NN
Submit a Review
8.2 27 Reviews
  • St John's Nursing Home Ltd, South Croydon
St John's Nursing Home is a well-established care home located in a quiet residential area in South Croydon, Surrey. They provide 24 hour care offering nursing, residential, dementia care, respite, palliative, Parkinson’s and convalescence care.

Their aim is to provide a safe and comfortable environment for residents, with a happy and homely atmosphere. Care workers are committed to providing each resident with an individual care plan to suit their specific needs. St John's Nursing Home is also very committed to providing a range of activities and outings for clients to stimulate both the mind and body.

The home is set on 3 floors, with a beautiful large landscaped garden, and nutritious Meals can be enjoyed in the grand ground floor dining room or patio lounge. The tasty menu is very varied and caters for all tastes and cultures.

Their passion at St John's Nursing Home is allowing their resident the choice of how to live their lives. They treat everyone as individuals and focus on their individual needs. The home's philosophy is to build long term relationships based on happiness, openness and respect.

Friends and families are always welcome to visit and participate in any of the activities that are delivered by the activity coordinator.
They look forward to welcoming you to St John's Nursing Home.

Show St John's Nursing Home Ltd on the Map

Care Provided by St John's Nursing Home Ltd

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 58 Service Users
  • Privately Owned
  • Care Offered
  • Bariatric Care/Obesity
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Palliative Care

Good to Know

  • Person in charge
  • Radina Peycheva (Home Manager)
  • Admission Criteria
    • All Welcome
    • Ages 65+
  • Room Information
    • Single Rooms (48)
    • Couples/Companion Rooms (5)
    • Single Rooms with ensuite Wet Room (38)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2012
    • Number of floors: 3

Funding & Fees Guide for St John's Nursing Home Ltd

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,400
    • Self-Funded Residential Dementia Care from £1,400
    • Self-Funded Nursing Care from £1,500
    • Self-Funded Nursing Dementia Care from £1,500
    • RESPITE Self-Funded Residential Care from £1,400
    • RESPITE Self-Funded Residential Dementia Care from £1,400
    • RESPITE Self-Funded Nursing Care from £1,500
    • RESPITE Self-Funded Nursing Dementia Care from £1,500

  • Fees are based on the individual care needs of the resident and include accommodation, meals, personal care, and access to activities. Any additional services or one-to-one support requirements may be subject to separate charges and will be discussed in advance.
  • (these prices are only a guideline, please contact St John's Nursing Home Ltd to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • St John's Nursing Home doesn't have fixed visiting times, but they understand being flexible towards visitors as they cannot always visit between 10am & 5pm. Hence, they are happy to accept visitors visiting their loved ones until 6:30pm.
    The home request that visitors skip the lunch hours between 12noon & 1pm please.


  • Parking

  • St John's Nursing Home has it's own parking lot.


St John's Nursing Home Ltd Reviews (27)

Total of 27, showing 1-20
8.2

St John's Nursing Home Ltd has a Review Score of 8.2 (8.154) out of 10, based on 3 reviews in the last 2 years. Over all time St John's Nursing Home Ltd has 27 reviews.

Overall Experience

  • 18
  • 7
  • 1
  • 0
  • 1

Date Published

27
3
3
3
24

Review from Kamila S (Daughter of Resident) published on 2 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Patient and caring staff, effective and hands on management,flexible and accomodating,going out of their way to meet the individual needs.Very good communication,the Relatives Portal regularly updated and great for relatives who can't visit every day.
All staff including maintanance,reception,entertainment
etc staff seem to be working well together and get involved in resident care.
The rooms are nicely decorated,spacious and kept clean.
These are my early observations as my relative has only been at St Johns NH for a month but the first I'm ressions are very good.

Reply from Ciprian Tarba, Interim Home Manager at St John's Nursing Home Ltd

Thank you so much for your thoughtful and detailed review.We're truly grateful for your kind words about our staff, communication, and the environment we strive to maintain at St. John's Nursing Home. It means a great deal to us to know that your early impressions have been so positive, and that you've noticed the care, teamwork, and dedication across all departments.We're especially glad to hear that the Relatives Portal has been helpful in keeping you connected, and that your loved one is settling in well. We understand how challenging these moments can be when a loved one requires admission to a care home, making it a significant transition, both emotionally and practically, however please don't forget that we're here for you every step of the way.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Josephine P (Wife of Resident) published on 2 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been Very happy with the care and excellent facilities. Food is great too with a nice variety of high quality dishes for lunch. Staff are very accommodating and qualified to help with any challenges

Reply from Ciprian Tarba, Interim Home Manager at St John's Nursing Home Ltd

Thank you so much for your kind review!We're delighted to hear that you've been very happy with the care and facilities at our home. It's wonderful to know that the food, variety of dishes, and overall support from our team have made a positive impact. Your kind words truly mean a lot to us and will be shared with the entire team as they work hard every day to create a comfortable and welcoming environment.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H H (Friend of Resident) published on 6 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

There are many very caring staff who are friendly and approachable. The new manager is easy to communicate with and is very responsive to feedback. There is a willingness to listen and to seek solutions to meet the needs of my friend.

Reply from Ciprian Tarba, Interim Home Manager at St John's Nursing Home Ltd

Thank you so much for your kind words and thoughtful feedback.We're truly pleased to hear that you've had such a positive experience with our team. It means a great deal to know that our staff have come across as caring, friendly, and approachable, and that you've found the new management responsive and open to communication.We're committed to listening and working collaboratively to meet the individual needs of every resident, so your words of encouragement really affirm the direction we're heading in.Thank you again for your support, it's very much appreciated. Kind regards, Ciprian Tarba (Interim Home Manager)


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from William P (Husband of Resident) published on 4 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

This is a much-improved nursing home with real leadership from the manager and very professionally motivated staff. My wife's palliative care is being administered with kindness, and I am kept informed of all changes and informed before they are carried out.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H C (Son of Resident) published on 10 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are very helpful.
Service level of care is good.
Feedback is sometimes difficult to get.
The phone is a poor connection to have and causes frustration too but us and my father.
Nurses are friendly.

Reply from Sandra Bond, Group Operations Director at St John's Nursing Home Ltd

Thank you for your review. We have given each shift mobile phones to use for relative and friends call, unfortunately, due to the size and layout of the building reception on our landlines has always been an issue. I am pleased to say the mobile phones work well.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M G (Daughter of Resident) published on 6 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers have treated the residents with good care and support. The activities for the residents have been varied and excellent, and have a yearly barbeque for them and their family with live entertainment. Live entertainment occurs also a few times the rest of the year. Cleanliness has improved to
what it was, with no smells while entering the building. The place is very secure, which is good for residents with dementia. The carers have also shown kindness and friendliness. It is good value for money compared to the cost of other nursing homes around the area.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John E (Son-in-law of Resident) published on 9 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am forever grateful for the love, care, and compassion the staff of St John's gave my mother-in-law. I cannot praise this nursing home enough. They treated my mother-in-law (who died in November) so very, very well. I have no hesitation in recommending this fantastic home.
I have visited many, many
times. The staff are always friendly, polite, and professional. I always felt they were treating my mother-in-law as they would like to be treated, with genuine love and respect, as if she were their own mother.
There is a choice of varied, high-quality meals each day. There is entertainment every afternoon. On special occasions, performers are brought in to entertain. Family and friends are always welcome to these with many attending. During the summer they have large garden parties. Trips to the seaside are arranged throughout the year. The nursing home is always very clean and tidy.
If ever I need to live in a nursing home, I hope it is as good as St John's.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C P (Daughter of Resident) published on 10 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff always very friendly and caring.
Mum always looked clean and well cared for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Clare A (Daughter of Resident) published on 16 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident here for three years until she passed away in December 2019. It's very difficult choosing a care home for a loved one and I was very happy we chose St John's. All the staff, from the nurses to the carers, to the cleaning staff were all excellent. It was a great comfort to know
she was safe and well looked after. She was treated with kindness, respect and dignity and she was always clean and well dressed. My mother had advanced dementia so she needed help with everything - there was nothing she could do for herself. The staff were so kind to her and were always smiling, talking to her and being gentle. We are so very grateful that we chose St John's.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M B (Son of Resident) published on 17 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the caring staff and management genuine and competent. The level of care and cleanliness is commendable. I am pleased that my Mother is in trained and skilled hands. I would honour and extend my felicitations to all those who have tendered their services to my mother.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Barbara E (Wife of Resident) published on 15 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience of St John's has been very positive. My husband can sometimes prove challenging and this is dealt with in a very sympathetic and professional way. It has taken a huge weight off my mind to know that my husband is being so well looked after. All the staff are very kind and friendly towards
me and all my family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Allison L (Daughter of Resident) published on 14 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Staff shortages result in safety issues when those at high risk of falls are unsupervised.
The menu could be more varied for those with dietary requirements.
Staff are kind to residents and they are hardworking. The manager is open to feedback but could be more visible in public areas eg., lounges.
Water
should be available on each tray table in lounges as not all residents are able to request this.
Communication with nursing staff is improving.
If safety improves I would recommend St John's to others.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Maggie A (Cousin of Resident) published on 10 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin seems to be very happy here and has, after 1 year, settled in very nicely.
The staff couldn't be nicer. The staff give a variety of entertainment which is appreciated by all. All year activities are carried out with many visits outside for day trips.
Well done, good work.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John B (Husband of Resident) published on 31 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife spent her last months at St John's and we visited once a week for a year before she moved in. I still can't express how good St John's is, sure, they looked after my wife very well, but that's not half of it. I came every day and could see how loved she was. I mean 'loved'; it was touching.
I also saw, over a period of 2 years, how settled the staff were. There's very little turnover which is a key measure in my book and the range of activities is so important and so well prepared.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan (Daughter-in-law of Resident) published on 23 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

We had a not very nice experience here. Mum's medical needs were not addressed. We have ended up having to move our Mum to another home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michael G (Son of Resident) published on 6 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff here are very friendly and helpful. Very kind to my mother. The management team are very good, always asking us if everything is OK and are we happy with mother's care. If there was anything we weren't happy about we feel confident that it would be rectified.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from F T (Nephew of Resident) published on 9 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was visiting my aunt in St John's. She is the third of my aunts to have resided there so I have been visiting the home over many years. I have always found the place welcoming and the staff pleasant. A good atmosphere, I just wish my mother has been in St John's when it was her time to enter a home.
I picked on near me which was just about ok.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Catherine S (Daughter of Resident) published on 12 April 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mother has resided at St Johns for just over a year. She is treated with kindness and consideration at all times and the nursing care is excellent. She has made excellent progress and has settled very well. The home has a very happy atmosphere and is clean and bright. We feel very welcome every
time we visit and there is always someone to speak to should we have any questions at all. We have not had any problems at all since our Mum has been in St Johns. When we visit she looks very well, her hair done and clothes clean and immaculate which are things that are very important to her. She enjoys the activities and is thriving in such a caring community. We are so pleased that we managed to find such a lovely place for our Mum and can wholeheartedly recommend it.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Karen W (Friend of Resident) published on 18 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad and father-in-law were in St John's we were made very welcome they looked after them as if they were family. The staff made us all very welcome and looked after all the family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Darley M (Daughter of Resident) published on 18 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was very well cared for and encouraged to make decisions with regards to her care. Every staff member was very considerate and kind, I was happy to leave mum in respite at St Johns, family and friends who visited said how happy and well she looked. I shall hope to be able to use St Johns again
in the future. Staff and residents are happy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 8.2 (8.154)

Overview of Review Score

The Review Score of 8.2 (8.154) out of 10 for St John's Nursing Home Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.645 for St John's Nursing Home Ltd is calculated as follows: ( (20 Excellents x 5) + (11 Goods x 4) ) ÷ 31 Ratings = 4.645

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.509 Points relating to the number of positive Reviews for St John's Nursing Home Ltd is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6. 3 Positive Reviews ÷ 11.6 = 0.259

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Feb 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (11)

Radina

Radina Peycheva

Job Title: Home Manager

Joined: 2025

Home Manager


Simone

Simone Braim

Job Title: Deputy Home Manager

Joined: 2023

Deputy Home Manager


No image found

Ganesh Nerurkar

Job Title: Administrator

Joined: 2022

Administrator


Giovanni

Giovanni Cordone

Job Title: Head Chef

Joined: 2024

My Italian roots and passion for good food have guided me from a young age towards the world of catering. After completing a five-year course of study at catering school, I decided to embark on an international experience in London, a city I considered essential for honing my skills and becoming a top-level chef.
The years spent in London gourmet restaurants allowed me to acquire a solid technical foundation and a deep knowledge of international culinary trends. However, it was the almost accidental encounter with catering in care homes that marked a turning point in my career. The joy and gratitude of the residents after a well-prepared meal offered me unparalleled satisfaction, prompting me to dedicate myself to this sector.
For about eight years, I have held the role of Head Chef at various private healthcare companies, where I am committed to offering a quality culinary experience, attentive to the needs and tastes of the guests. I am a curious and creative cook, who loves to experiment and transform ingredients into unique dishes, like a painter who uses colors to create a work of art. My attention to detail and meticulousness allow me to take care of every aspect of the preparation, leaving nothing to chance. I love working in a team and creating a positive and collaborative work environment.
My determination and passion for catering have driven me to return to my studies, enrolling in a degree course in Hotel & Business Management. My goal is to expand my skills and become a successful Food & Beverage Manager, able to combine my culinary experience with a solid knowledge of the hospitality sector.


No image found

Mariano Pel-Is

Job Title: Housekeeping

Joined: 2006

In charge of housekeeping at St John's Nursing Home.


Luda

Luda Volos

Job Title: Laundry

Joined: 2002

In charge of the laundry at St John's Nursing Home.


Ramya

Ramya Kuttappan

Job Title: Registered Staff Nurse

Joined: 2023

Registered Staff Nurse at St John's Nursing Home.


Rosemary

Rosemary Muthemba

Job Title: Registered Staff Nurse

Joined: 2024

Registered Staff Nurse at St John's Nursing Home.


Lavinia

Lavinia Simo

Job Title: Registered Staff Nurse

Joined: 2024

Registered Staff Nurse at St John's Nursing Home.


Dolly

Dolly Broadley

Job Title: Registered Staff Nurse

Joined: 2023

Registered Staff Nurse at St John's Nursing Home.


Sinimol

Sinimol George

Job Title: Registered Staff Nurse

Joined: 2023

Registered Staff Nurse at St John's Nursing Home.


Frequently Asked Questions about St John's Nursing Home Ltd

What types of Care is St John's Nursing Home Ltd registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment & Substance Misuse are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does St John's Nursing Home Ltd provide?

Palliative Care & Convalescent Care are other types of care provided.

How many Rooms does St John's Nursing Home Ltd have?

There are 48 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at St John's Nursing Home Ltd?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is St John's Nursing Home Ltd to the centre of South Croydon?

0.5 mile(s) as the crow flies, distance by road may be significantly further.