Priscilla Wakefield House

Rangemoor Road, London N15 4NA
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9.5 79 Reviews
  • Priscilla Wakefield House, London
Priscilla Wakefield House is a stunningly designed and landscaped, purpose built nursing home in North London that is sets a new standard in quality of accommodation and care.

The Home is fully Compliant with the Care Quality Commission Regulations and have the facilities to care for both nursing and residential clients to suit a variety of individual needs. Provides both long and short term care including post operative care.

It is the staff that truly sets Priscilla Wakefield House apart. Staff are passionate about delivering the highest standard of care and will always go the extra mile to make sure residents are comfortable, secure and happy.

A personal touch: Small communities within the home ensure staff really know each and every one of the residents as individuals. Highly trained and motivated staff work closely with residents and their families to develop a plan of care which is followed by all staff.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 117 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1500
  • Self-Funded Residential Dementia Care: £1500 – £2000
  • Self-Funded Nursing Care: £2000 – £3000
  • Self-Funded Nursing Dementia Care: £2000 – £3000

These prices are only a guideline, please contact Priscilla Wakefield House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Magicare Ltd

Person in charge

  • Sue Ann Nnamani (General Manager)

Local Authority / Social Services

Admission Criteria

  • All referrals accepted
  • Ages 40+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016
  • Number of floors: 1

Room Information

  • Single Rooms (117)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (117)

Visiting

  • The home has an open visiting policy and visitors can come to the home at any point.

Parking

  • Priscilla Wakefield House do not have any parking facilities on site but offer tickets for your card at a cost of £1 for residential area parking.

Priscilla Wakefield House Reviews (79)

9.5

Priscilla Wakefield House has a Review Score of 9.5 (9.548) out of 10, based on 38 reviews in the last 2 years.
Over all time Priscilla Wakefield House has 79 reviews.

Overall Experience
  • 43
  • 30
  • 4
  • 1
  • 1
Date Published
  • 79
  • 27
  • 31
  • 38
  • 41
Reviewer Connection to Priscilla Wakefield House
  • 31
  • 8
  • 6
  • 6
  • 4
  • 4
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 79, showing 1-20
Review from Clever E (Partner of Resident) published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have my partner as a resident in the Priscilla Wakefield House nursing home. She moved in on the 14th of August 2025. From this very date til today, I can honestly confirm that the beahvour of the staff is of a veryhigh standard. I really appreciate this. It is early days yet, as my partner is still
new. We hope to see and enjoy more of the good things that they are doing. Perhaps, we could contribute to them in future.
Reply from Sue Ann Nnamani, General Manager at Priscilla Wakefield House

Thanks for your feedback which helps us to grow and improve the services we offer

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Review from James G (Brother of Resident) published on 29 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Sister was know to be terminally ill when taken in by Priscilla Wakefield and made to feel welcomed from the start. Largely unable to fend for herself, she was treated with care and compassion by friendly and attentive staff, supervisors and management during the remaining few months of her life.
She was fed regularly, kept fresh and clean and her room was always spotless and fragrant. They were also helpful to me during my many visits
I could not have asked for more for my Sister in the final days of her 96th year.
Reply from Sue Ann Nnamani, General Manager at Priscilla Wakefield House

Thank you for your feedback which helps us to grow and put improvements where needed to the services we offer.

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Review from Cahal M (Brother of Resident) published on 18 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother was extremely happy during his stay there from December 2022 to November 2024. He had built up an excellent relationship with all staff members, and in return they treated him with utmost respect. When it was necessary for him to have outside medical attention, management assisted in his
transport to and back from a listed medical centre. He enjoyed the occasional trip in his wheelchair to shops close by.
Reply from Sue Ann Nnamani, General Manager at Priscilla Wakefield House

Thanks for your feedback which helps us to improve the services we offer

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  • Treated with Dignity
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Review from Kathryn M (Niece of Resident) published on 14 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle was reluctant to leave his life long home but settled within a very short time and was pleased to be living in Priscilla Wakefield House.
He told me that the staff 'can't do enough for me' which made him feel wanted and important.
They attended to his needs both medically and emotionally
The
staff were also very supportive and communicative towards relatives; I was regularly updated
My uncle very much enjoyed the activities, both within the home and the trips out.
On several occasions Social Services attempted to relocate him but he insisted that was where he wanted to be and end his days.
My uncle lived there for just over a year before passing away which he did with a smile on his face.
I can recommend Priscilla Wakefield House and thank their staff. Theirs is a difficult role which was undertaken with 'care' and a kind heart.
Reply from Sue Ann Nnamani, General Manager at Priscilla Wakefield House

Thank you for your feedback which helps us to grow and make changes to continually improve the services we offer.

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Review from D A (Daughter of Resident) published on 14 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
my mother and I are very happy with the care my father received, the staff were very nice and helpful. They always said hello to him as they walked past and made smalltalk which I know made my father happy as he knew he wasnt alone. I like the fact that there are many activities both inside and outside.
Thank you too all the staff there.
Reply from Sue Ann Nnamani, General Manager at Priscilla Wakefield House

We are thankful for you sharing your review and we are also happy and pleased that you are happy with the care being provided. Feedback helps us to grow and improve.

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Review from Angela S (Resident) published on 4 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been a resident here since February 2024.
I just want to say that I am very happy here and it really feels that this is truly my home. All the staff here who care for me are so efficient, kind and above all caring.
Nothing is too much trouble and they do regular room checks to see if the
residents are safe and happy. All our needs are catered for so nothing is neglected.
I am so pleased to have made the decision to stay here.
Reply from Sue Ann Nnamani, General Manager at Priscilla Wakefield House

Thank you for the feedback which is used to help us improve the services we offer

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Review from C L (Power of Attorney of Resident) published on 4 August 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The resident was taken to hospital when unwell. While in A & E a member of Priscilla Wakefield Housestaff, who simply heard him making a noise, rushed up to him (she was in the hospital with another resident) and was so friendly towards him. We realise how much he is cared for, which is reassuring.
Reply from Sue Ann Nnamani, General Manager at Priscilla Wakefield House

Thank you for your feedback which helps us to improve the services we offer.

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
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Review from N D (Brother of Resident) published on 31 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My initial apprehension about my brother moving into Priscilla Wakefield House stemmed from not knowing what to expect. However, these concerns were quickly alleviated. The staff provided a thorough explanation of everything I should expect, followed by a thoughtful follow-up phone call to check on
my brother's adjustment.
These small gestures, like the detailed explanations and the caring follow-up, have left an indelible mark. They truly demonstrate the shared values of every single staff member I've had the good fortune to meet at Priscilla Wakefield House. Having seen the quality of care firsthand, I now have a deeper understanding and appreciation for care homes. I would absolutely recommend Priscilla Wakefield House to my family and friends.
Reply from Sue Ann Nnamani, General Manager at Priscilla Wakefield House

Thank you for your feedback as this helps us to continually improve the services we offer.

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Review from Amelita D (Daughter of Resident) published on 14 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I commend the event in Priscilla Wakefield House last 20 June in the 2nd floor Terrace.
The selected venue was amazing, well decorated and fit for the occasion.
Whenever there is Family & Friends invite from the team in PWH, I am proud to tag along mum's relatives to see what entails being a resident
in there.
They always come as they know its fun and that mum is happy to share special moments with them.
To see mum clapping and dancing as the event unfolds this is memorable for all parties.


From the organizers (management team & reception), to catering, to the Engineering team, to Housekeeping team, to all staff members who participated all contributed to the unforgettable time we spent that afternoon.


This is why i am taking time to make this review.

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Review from O J (Son of Resident) published on 2 July 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff provide resident centric care and demonstrate care and kindness to my mother. The home has many activity days and celebration days, and seeks to provide warm and friendly environment. The food appears okay too, and the building is clean.
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Review from K O (Resident) published on 19 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brilliant care, patient care and professionalism.
Reply from Sue Ann Nnamani, General Manager at Priscilla Wakefield House

Thank you for the feedback. We appreciate the time taken and will ensure that all staff get the feedback.

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Review from Lilla S (Sister of Resident) published on 5 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home was very welcoming and the staff helpful. Willing to share information with us .
The home is clean and has lots of activities available to the residents .
It is really thoughtful that they have put something in place for those wanting to park near the home.
Reply from Sue Ann Nnamani, General Manager at Priscilla Wakefield House

Thank you for sharing your feedback which helps us to improve the services we offer

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Review from Fawziya R (Sister of Resident) published on 5 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Priscilla Wakefield House is an amazing home and space for people like my 59 Year old brother.
He never fell into the elderly home category or the young, he was middle aged, when we were searching for a home. There were not many homes around at that time that had the facilities, modern atmosphere,
mixture of residents, multicultural mix, lively feeling and the new feeling that PWH had.
It was perfect for him, he moved in ten years ago and to date, the staff have been all amazing, very caring, supportive, empathetic, encouraging, kind and informative from the top of the Management team down to the house help.
I have never had any complaints and they have helped my brother accept that this is his home now.
Thank you so much for your ongoing support and keep up the good work.
Reply from Sue Ann Nnamani, General Manager at Priscilla Wakefield House

Thanks for providing us with your feedback which enables us to better the care and support we offer.

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Review from T N (Friend of Resident) published on 5 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are very friendly and accommodating. I really appreciate how they let us use the hall for celebrations. Also, the facilities and equipment are clean and well-maintained. This care home is highly recommended.
Reply from Sue Ann Nnamani, General Manager at Priscilla Wakefield House

Thanks for providing us with your feedback which enables us to better the care and support we offer.

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Review from A D (Daughter of Resident) published on 5 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family and Friends never miss coming to the BBQ event at PWH because they know its like home event where you invite people to enjoy not only food but people.
From kitchen staff (special mention mariane) to activity members, Eleri, Burchen Zara and all Carers made it so special for mum family and
friends.
Reply from Sue Ann Nnamani, General Manager at Priscilla Wakefield House

Thanks for providing us with your feedback which enables us to better the care and support we offer.

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  • Care / Support
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  • Treated with Dignity
  • Food & Drink
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Review from K O (Daughter of Resident) published on 5 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum has settled in amazingly at Priscilla, coming from hospital hardly eating to now thriving in her new surroundings .We are so happy with the care given from the staff all around and can't thank them enough for all they do.
Reply from Sue Ann Nnamani, General Manager at Priscilla Wakefield House

Thanks for providing us with your feedback which enables us to better the care and support we offer.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
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Review from Anthony F (Partner of Resident) published on 5 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
He is being well looked after and I am able to visit him every day.
Reply from Sue Ann Nnamani, General Manager at Priscilla Wakefield House

Thanks for providing us with your feedback which enables us to better the care and support we offer.

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  • Care / Support
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  • Treated with Dignity
  • Food & Drink
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  • Activities
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Review from Teresita D (Relative of Resident) published on 3 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited my Godmother 8 times between 1st of May to 19 of May on different times and I have a happy and welcoming experience from the appereance of hee room , I witness how the team care for her and the other resident. Everyone are accomodating and welcoming. I seen the super club one Friday and my
God mother love it. I am convince that she is very well taken care of.
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Review from Mark W (Son of Resident) published on 30 May 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have always found the staff at Priscilla Wakefield Nursing Home to be very approachable, patient and attentive to residents needs. They regularly keep me informed of developments and are always striving to build upon the excellent care they provide. They regularly involve the residents with lots of
activities tailored to each individual and are always willing to go the extra mile.
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Review from L P (Power of Attorney of Resident) published on 30 May 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
We are happy with the care our aunt receives at Priscilla Wakefield House. The staff are pleasant and helpful; the home is always very clean, tidy and well maintained; our aunt is well treated by the staff. The general atmosphere is good and we really appreciate that our aunt is in a caring and safe
environment.
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Current Review Score: 9.5 (9.548)

Overview of Review Score

The Review Score of 9.5 (9.548) out of 10 for Priscilla Wakefield House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 38 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.548 for Priscilla Wakefield House is calculated as follows: ( (269 Excellents x 5) + (133 Goods x 4) + (25 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 431 Ratings = 4.548
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Priscilla Wakefield House is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 117 registered maximum number of service users is 23.4, which has been reached with 37 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Jul 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (16)

Sue Ann

Sue Ann Balcombe

Job Title: General Manager Joined: 2016

Registered manager with 13 years experience in the Care home sector.

Pravesh

Pravesh Mohoonee

Job Title: Deputy Manager Joined: 2009

Pravesh is a registered nurse and has been in the care sector as a nurse for 5 years. Pravesh has a wealth of clinical knowledge as has worked in hospital settings as well as care home settings.

Molly

Molly Paul

Job Title: Head of Care Joined: 2017

To undertake the care management responsibilities as delegated by the Home Manager. To promote and maintain high standards of resident care. To lead the care team and provide skilled care. Take responsibility for the safeguarding of adults, and follow the Trust's whistleblowing policy as required.

Omoyi

Omoyi Mapumba

Job Title: Head of Care Joined: 2016

To undertake the care management responsibilities as delegated by the Home Manager. To promote and maintain high standards of resident care. To lead the care team and provide skilled care. Take responsibility for the safeguarding of adults, and follow the Trust's whistleblowing policy as required.

Hossam

Hossam Fadl

Job Title: Night Manager Joined: 2012

Supporting the Home Manager, and leading a team of carers, responsible for planning and implementing care in the Home.

Sosamma

Sosamma Varghese

Job Title: Assistant Night Manager Joined: 2022

Supporting the Night Manager, and leading a team of carers, responsible for planning and implementing care in the Home.

Sonia

Sonia Babar

Job Title: Office Manager Joined: 2021

Oversees staff, implements procedures and maintains administrative systems.

Kevin

Kevin Muyingo

Job Title: Catering Manager Joined: 2016

Led teams of chefs and catering assistants. Responsible for running the day-to-day catering operations.

Eleri

Eleri Walters

Job Title: Lead Wellbeing Co-ordinator Joined: 2012

Develop and manage a well-being support model with appropriate internal and external support.

Roy

Roy Oredina

Job Title: Maintenance Manager Joined: 2013

Oversees a business' maintenance tasks, including the upkeep of offices, buildings, grounds and company vehicles.


Duties include scheduling maintenance tasks, supervising Maintenance Workers and responding to maintenance emergencies.

Leleka

Leleka Henry

Job Title: Nurse Associate Joined: 2009

Undertaking clinical tasks, supporting individuals and their families and carers when faced with unwelcome news and life-changing diagnoses.

Devrol

Devrol Vanderstraaten

Job Title: Training Administrator Joined: 2021

Provides support and consultation to managers to assist in identifying training program requirements and provide associated training reports.

Jennifer

Jennifer Mabula-Namusoke

Job Title: Head Housekeeping Joined: 2010

Overall responsibility for cleaning rooms, laundering bed linen and maintaining furnishings and other equipment in the Home.

Shailesh

Shailesh Patel

Job Title: Maintenace Joined: 2022

Provides general, detailed and routine facility and equipment maintenance.

Julie

Julie Edridge

Job Title: Receptionist Joined: 2015

Greet visitors, answer phone calls, and maintain professional composure throughout interactions with customers or potential clients.

Pearl

Pearl Adeleke

Job Title: Receptionist Joined: 2022

Greet visitors, answer phone calls, and maintain professional composure throughout interactions with customers or potential clients.

Frequently Asked Questions about Priscilla Wakefield House

What types of Care is Priscilla Wakefield House registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Priscilla Wakefield House have?

There are 117 Single Rooms.

What are the Facilities & Services at Priscilla Wakefield House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Priscilla Wakefield House to the centre of London?

6.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Priscilla Wakefield House to verify any information. View our terms and conditions. Priscilla Wakefield House has an Enhanced Service - more info.