Ross Wyld Care Home, London, London
Ross Wyld Care Home, London, London
Ross Wyld Care Home, London, London

Ross Wyld Care Home is located in Walthamstow and is near shops, local amenities and public transport.

This purpose built care home, provides nursing and social care for the frail elderly and mentally infirm elderly.

Accommodation at Ross Wyle is provided in single occupancy rooms, many of which have en-suite facilities. Some of these rooms are spacious enough for sharing.

Residents can relax in one of the TV lounges or take time in the quiet sitting room. Separate dining rooms are available, where residents can enjoy traditional home cooked food using fresh produce (daily choices). Special diets can be catered for.

Complementary therapies can be arranged for residents. Regular visits are made to the home by an experienced hair stylist and a qualified chiropodist.

Residents are welcome to join in a varied programme of activities.

Group: Four Seasons Health Care

Local Authority / Social Services: London Borough of Waltham Forest Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 54 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): French, Italian, Russian, Turkish

Single Rooms: 54

Rooms with ensuite WC: 20

Facilities & Services: Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Ross Wyld Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8 Ross Wyld Care Home has a Review Score of 8 (7.963)

The Review Score of 8 (maximum of 10) for Ross Wyld Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Ross Wyld Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.528 for Ross Wyld Care Home is calculated as follows: ( (40 Excellents x 5) + (30 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 72 Ratings = 4.528

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.435 Points relating to the number of positive Reviews for Ross Wyld Care Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 10.8 positive Reviews (54 registered maximum number of service users ÷ 5). 2 Reviews ÷ 10.8 Target = 0.185

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Ross Wyld Care Home?

  • Extremely LIKELY
    5
  • Likely
    1
  • Don't know
    1
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Ross Wyld Care Home

  • Daughter of Resident/Service User
    2
  • Granddaughter of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Partner of Resident/Service User
    1
  • Resident / Service User
    1
  • more

I would recommend Ross Wyld to anyone.
The staff are excellent and very caring.
Also, makes visitors very welcome.

How likely would you be to recommend Ross Wyld Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ronnie Cavanagh, Digital Marketing Executive at Ross Wyld Care Home responded to this review on 22 Aug 2017:

Thank you, Eric, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Ross Wyld Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. We are happy to hear that you are made to feel welcome whenever you visit.

My mother is happy to be in the home, carers have the utmost respect for my mum and do their very best to look after her. Thank you to the seniors whose quick response of action has helped to keep my mum out of the hospital this year. Thank you all very much on the 'William Morris Ward' will be lost without you all. God bless you.

How likely would you be to recommend Ross Wyld Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

I feel inspired to write and congratulate the staff at Ross Wyld Care Home, because the service, caring and attention received has been first class. The improvement is palpable has been consistent over the last few months. Thank You.

How likely would you be to recommend Ross Wyld Care Home? Don't know

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Rooms: Good

I am very happy here I have been here 9 years now and have no complaints at all, the staff are very helpful. I enjoy the activities and go in every day I enjoy colouring and the entertainment that's put on for us. I enjoy watching TV and going on the internet.

How likely would you be to recommend Ross Wyld Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Treated with Dignity: Good

Staff: Excellent

Management: Good

Rooms: Excellent

Since nan has been at Ross Wyld she has become a lot happier compared to how she was at home. All the staff on the William Morris floor have made it a lot easier for us and we feel comfortable leaving her knowing that she is safe and looked after very well. When I come and see nan she always looks comfortable and is always happy! Keep doing what you are all doing with nan!

How likely would you be to recommend Ross Wyld Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

It is very difficult to know if my mother is happy or not due to her dementia. She appears to be happy and the home is well-run, clean and most of the staff welcoming and helpful. It's a pity that my mother cannot enjoy most of the activities provided and spends most of her time asleep.

How likely would you be to recommend Ross Wyld Care Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

My nan has been in this care home for nearly 4 years in September. I am very happy about the care provided. Before this nan lived at home with the family. It was such a hard decision to make about the next step to make in regards to nan's care as she was not able to stay at home or be cared for by us the family anymore. Ross Wyld made this decision the right decision, we could have ever made. Nan in herself is the best she's ever been, she is happy, clean and very comfortable! The carers on the William Morris floor are kind, friendly and very caring towards nan and us as a family! Thank you for everything you do for nan! Keep it up! :)

How likely would you be to recommend Ross Wyld Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

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