Barchester Thackeray House Care Home

58 Addiscombe Road, Croydon CR0 5PH

Barchester Thackeray House Care Home, Croydon, London
Barchester Thackeray House Care Home, Croydon, London
Barchester Thackeray House Care Home, Croydon, London

Thackeray House is conveniently located in East Croydon with good transport links to Central Croydon and surrounding local areas. Completed in 1997, this modern purpose-designed care home is set in landscaped gardens and has a reputation for being one of the best in the area, and is also joined to the local Darby and Joan Club. They provide first-class 24-hour nursing and convalescent care, along with respite care and short breaks.

A team of highly-qualified and attentive staff really focuses on the individual needs of residents with a tailored care plan for each person. And their dedication can be seen across the board - in cooking, hospitality and in organising activities and excursions for residents.

Owners think you'll find they're ideally suited to meet your needs.

Drop in for a cup of tea and see them at their best.

Group: Barchester Healthcare Ltd

Person in charge: Felicity Motcho (Home Manager)

Local Authority / Social Services: London Borough of Croydon Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 39 Service Users

Registered Care Categories*: Old Age • Physical Disability

Specialist Care Categories: Cancer Care • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Ages 55+.

Languages Spoken by Staff (other than English): Polish, Tagalog

Single Rooms: 39

Rooms with ensuite WC: 35

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Barchester Thackeray House Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

3 Bed Vacancies

posted 30 Oct 2017

We currently have limited availability. Please contact us to discuss your needs further, we would love to welcome you for a visit.

Reviews

9.8 Barchester Thackeray House Care Home has a Review Score of 9.8 (9.765)

The Review Score of 9.8 (maximum of 10) for Barchester Thackeray House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 27 Reviews over all time. This Average Rating is also the rating value for Barchester Thackeray House Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 15 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.765 for Barchester Thackeray House Care Home is calculated as follows: ( (250 Excellents x 5) + (56 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 315 Ratings = 4.765

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Barchester Thackeray House Care Home is based on 15 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 7.8 positive Reviews (39 registered maximum number of service users ÷ 5). 15 Reviews ÷ 7.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    22
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Barchester Thackeray House Care Home?

  • Extremely LIKELY
    25
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Barchester Thackeray House Care Home

  • Daughter of Resident/Service User
    10
  • Son of Resident/Service User
    3
  • Friend of Resident/Service User
    2
  • Granddaughter of Resident/Service User
    2
  • Resident / Service User
    2
  • more

It was wonderful to see all the staff engaging positively with residents, family members and friends.

The staff are fantastic. The home is warm and inviting.
The home was very clean, homely and welcoming.

The non-existent smell of urine was fantastic. Well done everyone.

How likely would you be to recommend Barchester Thackeray House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent staff looked after my brother very well it was lovely.

How likely would you be to recommend Barchester Thackeray House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Fantastic. Cannot fault Thackeray House or the staff.
They have been outstanding in my Nan's care, very kind.

How likely would you be to recommend Barchester Thackeray House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Stella Bernatek, Acting General Manager at Barchester Thackeray House Care Home responded to this review on 19 Jun 2017:

Dear Victoria

Thank you for your lovely comments about Thackeray. I will pass on your comments to the staff team.

I could not find anything better for my mother. It is perfect for her, the room, the staff, everything is perfect for her.
Could not be more happy with Thackeray House in every way.
It ticks all the boxes, every way possible.

How likely would you be to recommend Barchester Thackeray House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Stella Bernatek, Acting General Manager at Barchester Thackeray House Care Home responded to this review on 19 Jun 2017:

Dear June,

Thank you very much for your lovely comments - I will pass them on to the team.

My brother is disabled, being riddled with arthritis and suffers from prostate and his eyesight has also deteriorated from Glaucoma.
He needs frequent care and attention as he can't walk not use his limbs properly. Staff and management deserve great credit for their patience and understanding for which acts I am greatly appreciative. He looks much better now than when he came into Thackeray House in 2015. I am very glad I brought him to this great place.

How likely would you be to recommend Barchester Thackeray House Care Home? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Stella Bernatek, Acting General Manager at Barchester Thackeray House Care Home responded to this review on 19 Jun 2017:

Thank you for your lovely feedback. This will be passed on to the staff team.

My mother was transferred from the hospital to Barchester Thackeray House Care Home for palliative care. She was only there for a week but they were so caring and supportive. We couldn't have wished for a better care for our mum. I would definitely recommend this care home if anyone asked.

How likely would you be to recommend Barchester Thackeray House Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Rooms: Good

Stella Bernatek, Acting General Manager at Barchester Thackeray House Care Home responded to this review on 19 Jun 2017:

Dear Alison,

Thank you for your lovely feedback. I will make sure it is passed on to the staff team.

Mum's short stay at the end of her life was wonderful. The managers and all the staff were excellent and genuinely cared that mum was comfortable, clean and had everything she needed.

Everyone at the home was very friendly and welcoming. They were all very supportive of the family. Whilst it was a sad time for us, the staff helped to make it a lovely time and we are very grateful to them and the managers.

How likely would you be to recommend Barchester Thackeray House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Stella Bernatek, Acting General Manager at Barchester Thackeray House Care Home responded to this review on 19 Jun 2017:

Thank you very much for your feedback. I am very proud that you were so happy with the care provided in the home.

The entrance is very welcoming. The staff are very friendly and helpful, they are also very kind. Nothing was too much trouble, my uncle was cared for with dignity until he died. I was kept informed at all times. I could talk to someone at all times. I would recommend this home to anyone.

How likely would you be to recommend Barchester Thackeray House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Stella Bernatek, Acting General Manager at Barchester Thackeray House Care Home responded to this review on 19 Jun 2017:

Dear Marie
Thank you for your feedback.

Would highly recommend, absolutely fantastic.

How likely would you be to recommend Barchester Thackeray House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Absolutely superb and very caring.

How likely would you be to recommend Barchester Thackeray House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I can't describe in words how wonderful the staff and everything is in this nursing home.

How likely would you be to recommend Barchester Thackeray House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We found the staff of Thackery House to be very helpful, caring, supportive and gentle towards our father and family at a sometimes very distressing time.
The staff are always at hand to answer any questions and there were no issues during our time there and our dad's stay.

How likely would you be to recommend Barchester Thackeray House Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Great experience from our first meeting with the team to every moment we had with the staff. Although it was a very difficult time at the end, all the team acted with love, sensitivity, helpfulness and discretion.

How likely would you be to recommend Barchester Thackeray House Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Thackeray House is a very well run home with very helpful staff.

How likely would you be to recommend Barchester Thackeray House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I've been a service provider at this home for five years and have always had a great experience. Staff are friendly and supportive. The chef is absolutely amazing, his cakes and biscuits are legendary! Residents seem well looked after. Please keep up the good work!

How likely would you be to recommend Barchester Thackeray House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I experienced all of the staff to be very caring towards not only the residents but the relatives and friends. The staff seem to work well as a team. I have visited every day for the last two months since my mother has been admitted and the older people look happy, what a lovely care home I would certainly feel happy if she returned. Thank you.

How likely would you be to recommend Barchester Thackeray House Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Good

Barchester Thackeray House Care Home has looked after my brother very well. Staff are all very helpful and friendly. The manager is a very kind and understanding lady and is liked by everyone. I would recommend this home to anybody if they needed their beloveds to be looked after in a care home.

How likely would you be to recommend Barchester Thackeray House Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I found Barchester Thackeray House Care Home to have an excellent level of professionalism when my mother was in care The kindness and thoughtfulness of all the nursing staff that I wanted to see displayed towards my mother was there.

How likely would you be to recommend Barchester Thackeray House Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Rooms: Good

Value for Money: Good

My mother spent a month at Thackeray House before her death. I have nothing but praise for the care she received during this time and would not hesitate to recommend. The home is very well run with strong management and the carers looking after mum were exceptional - very professional and polite but also friendly, deeply caring and treated mum with great respect as an individual. It is never an easy decision to place a loved one into a home but felt confident that mum was being well looked after.

How likely would you be to recommend Barchester Thackeray House Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Very comfortable and pleasant surroundings. Staff are very friendly and helpful though the night staff on my last two nights were not very pleasant or helpful. Food very interesting and imaginative and tasty. Disappointed that I could not have a bath because the hoist was unable to support me, surely I'm not the only one with a big rear end! Usually wait to go on the toilet because they had to fetch their only hoist and commode, usually on another floor. Generally a very pleasant two-week stay.

How likely would you be to recommend Barchester Thackeray House Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Excellent care for my grandmother in her last months of life after she suffered a massive stroke. She needed continual care and this was provided to a very high standard. All carers and management staff were friendly, efficient, welcoming and very warm to both my grandmother and her visiting relatives. Excellent facilities available, although unfortunately due to my grandmother's condition she was unable to use them. A modern, clean and home-like room and entrance. Would highly recommend.

How likely would you be to recommend Barchester Thackeray House Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Thackeray House was the most amazing, kind, caring home for my mums last 7 weeks of life. After a severe stroke mum could no longer go home to her flat. She lived at Thackeray House where she could not of been looked after and loved any better. They were also very supportive to all her family. It is a very scary time deciding what nursing home to choose and it was with great relief we could not of made a better decision for our wonderful mum.

How likely would you be to recommend Barchester Thackeray House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My nan spent her last seven weeks at Thackeray House, until she passed away on 12th May. She was treated with so much kindness and dignity by all the staff. Although only seven weeks at Thackeray my opinion of the nursing home was second to none and I thank them from the bottom of my heart for how they cared for my wonderful nan.

How likely would you be to recommend Barchester Thackeray House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Good atmosphere, open to discussion regarding treatment. Friendly and highly experienced in addressing changing needs of the resident. Strong management and a real caring attitude by all the staff.

How likely would you be to recommend Barchester Thackeray House Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My father was a resident in Thackeray House from October 2014 up to his death at the end of February 2016. Although I reside in Australia my brother and sister-in-law reside in Croydon and kept me in touch with his care over this time. I visited my father for 2 weeks in October 2015 and spent the last 2 weeks of his life with him in February 2016.
At all times the staff and management were kind and helpful and obviously cared about my fathers comfort, both physical and mental. They were extremely caring to myself during a very difficult period.

How likely would you be to recommend Barchester Thackeray House Care Home? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

My brother -in-law was shown compassion and dignity at the end of his life and the rest of the family were giving the same amount of compassion and support right through this hard time the staff informed the family of the progress of his condition and the medication his was given they made sure his ending of life was a peaceful one. Cant thank the staff enough for there care and support through this sad time. The surroundings are decorated in a light colour and the dining room is set in a welcoming manor it is just a caring and welcoming home which I would recommend to anyone who needs to be cared for and nursed in pleasing surroundings.

How likely would you be to recommend Barchester Thackeray House Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I would like to take this opportunity to say thank you to every single member of staff at Thackeray house for consistent excellent care of my mother who has been there since May 2011. I live and work in Mallorca and I contact my mother every day and visit on a regular basis. I am therefore quite aware of my mothers demeanour of which can be very trying sometimes, she is 95 years and completely bedridden. I am extremely happy with the very high and consistent standard of care given to her 24 hours a day 7 days a week . I cannot fault the care at all. It has taken a lot of worry for myself about my mothers care and well being out of the equation so as said before a very big thank you to all staff is very well deserved.

How likely would you be to recommend Barchester Thackeray House Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

April 2017

Job Vacancies

Staff Profiles

Rebecca

Rebecca Zubaid

Job Title: DEPUTY MANAGER

Joined: 2013

Description:

I have been Deputy Manager and home trainer in Thackeray House for 2 years and have been a nurse for 33 years working in care homes for the latter nine years.
My role is deputy manager is to support and assist the general manager and home’s care team in delivering the homes ethos of consistently delivery of high quality care, by utilising my skillls, knowledge, expertise and previous experience.
In my role as home trainer, I lead a team of trainers in ensuring our staff remain professionally updated and undertake all legal and mandatory training. I also organise specialist training that may be required to meet the specific needs of residents.
I enjoy my role as I get regular opportunities to talk to residents and relatives and iron out any issues I also get satisfaction in achieving, meeting our residents and relatives needs.

Moses

Moses Chanakira

Job Title: HEAD CHEF

Joined: 2012

Description:

I have been a chef for 21years and have worked in both commercial and healthcare kitchens. I have worked for Barchester for 4 years.
Food is hugely important to our residents and kitchen team and I endeavor to provide a varied seasonal menu of home cooked dishes, to suit every taste and dietary requirement. I visit residents monthly or more frequent if required, to ensure we are meeting their needs. I also meets with all new residents to find out how I can tickle their taste buds!

No image found

YVONNE PEART

Job Title: HEAD HOUSEKEEPER

Joined: 1997

Description:

I have worked in the housekeeping department for Barchester in Thackeray House for 18 years and I am responsible for a team of housekeepers and laundry assistants. The team and myself take great pride in ensuring the homes cleanliness and hygiene standards are maintained and that all our residents personal items and the general laundry are dealt with great care and attention to detail.
What I really enjoy about my job as it entails visiting residents rooms, which give me and the team opportunities to chat with residents.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Barchester Thackeray House Care Home