
I cannot recommend Dormy House highly enough, care giving at it’s best and totally person centeredRebecca D(Daughter of Resident/Service User)



I cannot recommend Dormy House highly enough, care giving at it’s best and totally person centeredRebecca D(Daughter of Resident/Service User)



Dormy House in Sunningdale provides the highest standards of residential, nursing and specialist dementia care for up to 88 elderly residents, including trial stays, short stays, convalescent care and long-term care for individuals or couples. The team at Dormy House will get to know your loved one well so they can anticipate their needs and help them to enjoy each day to the full.
When moving into Dormy House your loved...
Care Provided by Dormy House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 88 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Dormy House for full pricing details and T&Cs.
Contact Dormy House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Carmela Magbitang (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2017
Room Information
- Single Rooms (88)
Visiting
- The home operate an open visiting policy at Dormy House, where friends and family may visit at the times which are most convenient to them.
Parking
- Parking is available at Dormy House
Dormy House Reviews (107)
Dormy House has a Review Score of 9.7 (9.732) out of 10, based on 36 reviews in the last 2 years.
Over all time Dormy House has 107 reviews.
Since my brother was accepted and arrived at Dormy House everything that the staff and senior managers did for him was brilliant. Although his stay was relatively short the care and conduct gave me the satisfaction that I knew he was in good hands. The facilities were as good as the care.
Thank you so much for your review, we're so glad you felt assured that your brother was in good hands, we hope he enjoyed his stay as much as we enjoyed having him here at Dormy House!
Today has been a wonderful example of the huge improvement that has been made over the past few months. What a fabulous Carers Day showing the hard work and dedication of the management and staff to the residents and relatives. They have always been dedicated staff here but with the support of great managers and head nurses now, all the staff feel supported. Communication with relatives is really good and I feel very comforted that my dad is so well cared for.
Thank you for your feedback, our team will be delighted to hear your comments. We work very hard at Dormy House to deliver high standards of quality care and the feedback of our residents and their relatives is extremely important to us.
The staff really care about the resident's well-being and are very supportive. They constantly keep me up to date on my father's progress and report any issues with his health. The environment is really lovely and welcoming the home looks great following the recent refurbishment.
Thank you for your feedback, we aim to deliver high standards of quality care at all times, and this includes regular communication with the families, so it's lovely to hear we are achieving this at Dormy House and will pass on all your comments to the team. Thank you.
I cannot tell you how happy and grateful I am with Dormy House. My husband is very happy with his care, which, with the new management and the arts and crafts department is now second to none. When my husband first entered Dormy, I was concerned that he complained about being bored and walked around not knowing what to do. Now this wonderful home has stimulated his interest in doing crafts etc and I now have no concerns.
Many thanks for taking the time to leave us a review and for your comments, we are pleased your husband is enjoying the activities in the home. Your feedback has been shared with the team.
My mother has been in Dormy House for almost two years. I have noticed a huge improvement in the atmosphere under the new manager. They have however inherited many problems especially with the building being so old. The food seems to have improved, but many of the bedrooms and bathrooms in Wentworth are badly in need of redecorating and updating. The carers are wonderful, the nurses are excellent and the new managers are lovely highly professional, efficient and caring.
Many thanks for taking the time to leave us a review and for all your comments about our home and team at Dormy House. Your feedback has been shared with the team.
As a family member, I'm always updated on my dad and if any issues arise.
It is a very calm and welcoming environment, and my dad has thrived since he's been here.
Thank you, Sally, for taking the time to leave us a review and for your lovely comments about our home and team; it is wonderful to hear that your dad has thrived since becoming part of the Dormy House family. Your feedback has been shared with the team.
My father has late-stage dementia. The care and the dignity Dormy House provides him are outstanding. The staff go above and beyond to ensure he is comfortable and clean and every need is met, day and night. I am always kept updated on my father's well-being and health. The home is spotlessly clean, warm and always welcoming. All the staff are cheerful, approachable and so very caring.
Many thanks for your review and kind words about our home, team and the care your father is receiving at Dormy House. Your feedback has been shared with the team.
My Mum has Alzheimer’s and is very well cared for at Dormy House. The new manager is very helpful and it’s great to see all the activities the residents can join in if they choose to. Her care staff are so helpful and we regularly have update meetings. If there are any issues, they get in touch with us straight away. Thank you.
Many thanks for taking the time to leave a review for Dormy House and for your lovely comments about our home and team. We are happy to hear your Mum enjoys the activities. All your feedback has been shared with the team.
My sister has been a resident for over 4 years, prior to me moving far away, my visits are now less but in the past year, better communication via social media with the nursing staff I am confident that she is getting the best care possible. The new nursing team have worked very hard and new owners have invested to improve the home. Monthly meetings and online connections are really informative, her care and well-being are top priority with management and the nursing team.
Thank you for taking the time to leave your review of Dormy House. The care and services we deliver as a team to our residents and families is extremely important to us. Your wonderful comments have been passed on to the team who will be delighted to hear your feedback.
Dormy House continues to go from strength to strength. The level of care has improved greatly and it is good to see that the staff are building relationships with the residents and both staff and residents are looking so much happier. I also must mention the entertainment staff, they have made such a difference! The quality of the food has also improved a lot and is now hot and fresh. All in all, I would recommend Dormy House to anyone who asked.
Thank you for your review and recognition of the team at Dormy House. The quality of care and warmth of the community are equally important to us. We would like to thank you for your words of kindness which are very much appreciated and will be shared with the team.
Having been at the home for over 8 years we have seen the good and the bad. There are a couple of permanent carers who are amazing. The reliance on agency staff, whilst I am sure lovely people, makes it really hard for residents to build up relationships, to have their needs known and for safety and security be ensured. At the end of the day, despite offering nursing and palliative care my mother was let down. Despite her respect form stating not for hospital, we were given no option, she died in the hospital, and the home saying they were unable to provide the nursing care she required - basic end-of-life care. Would I recommend the place, yes but only if there are vast improvements and as long as the company looks after the amazing full-time staff they have otherwise they will go. If the home gets back to where it was over 8 years ago then it will be a happy place again.
Dear Kate, thank you for taking the time to complete a review. Following our meeting, we have taken your comments on board and remain sorry that we did not meet your expectations. The new management team have worked hard with colleagues in the home to ensure Dormy House supports safe and effective...
My father spent 15 months in Dormy House. He was well cared for in a comfortable environment. Sadly, he had to have palliative care in the last few weeks but this was done with professionalism and compassion, with the support of a fantastic GP linked to the home. We were always made to feel welcome and fully informed at all stages.
Thank you for your review of Dormy House. We are very sorry for your loss. We hope we made your father's time here as peaceful as possible. The care and services we deliver as a team to our residents and their families are extremely important to us. Your feedback will be shared with the team at Dormy House.
The last conversation I had with my father was how unhappy he was there and how he felt he could not ask for anything as he was afraid of the response he would get.
I have been unable to get any sort of timeline from Dormy House or any information regarding the events leading to my father’s death. Out of desperation, I contacted the coroner’s office who have opened an investigation. In addition, I have raised a formal complaint with Dormy House and Aria Care all of which have been ignored.
I would not recommend Dormy House. The manager there is an awful lady who is abrasive and exceptionally rude. I found the staff I met to be completely disinterested and lacked even the basic amount of empathy.
We are sorry for your loss and would like to share our deepest condolences. We pride ourselves on the resident experience and apologise that on this occasion it fell short of the usual positive feedback we receive. We take comments such as this extremely seriously, although in this instance our own...
Thursday afternoon 21st of September - no carers in the lounge area where residents were squeezed into the small lounge for entertainment. Dad not shaved and was in dirty clothes (laundry slow - he didn't have any of his 8 shirts in his wardrobe and was not wearing socks). Saturday 23rd September AM, one carer rushed off her feet. Having booked in for a meal with dad, nothing was prepared. Meal inappropriate - Dad couldn't cut the gammon and gave up on his meal as it was too difficult to deal with. The ice cream came with spoons larger than my serving spoons at home. The staff and nurses are great! Management is poor.
We pride ourselves on the resident experience and are sorry that on this occasion you found it has fallen short of the usual positive feedback we receive. We are committed to learning and improving from feedback, and our home manager will be in touch to learn more about your experience.
I like all the new decor and prettiness but was taken to the other end of the scale when I got to my mother. She had on a faded, worn short sleeved top and a skirt that was full of holes. She looked like a tramp. My mother was always well presented when she had her own voice and to see her presented like that was very difficult. Can whoever gets Mum dressed, look in her wardrobe, pick something nice and maybe a cardigan now it's getting colder. Please throw away any clothes that are worn or have large holes in. It's basic caring.
Dear Kim - We pride ourselves on the resident experience and are sorry that on this occasion you found it has fallen short of the usual positive feedback we receive. We are committed to learning and improving from feedback, and our home manager will be in touch to learn more about your experience.
A very pleasant, large care home. Well fitted out and homely with plenty of activity going on each time I visited. My father was in Dormy House for respite. As his main carer, I oversaw his visit as he suffered from advanced dementia. The staff were attentive, charming, caring and professional. All my dealings with any of the staff were polite and uplifting. These people actually do care and that comes out in the way they deal with everyone. The food was good, and always plenty of tea and other drinks on hand for my father and for me when I visited. I would highly recommend this care home. It is well set out, well appointed, well decorated, with the main thing, caring people that look after your loved ones.
Thank you for taking the time to leave us a review and for your lovely comments about our home, the care your father received and team at Dormy House. Your feedback will be shared with the team who will be delighted to hear your feedback.
Although the carers seemed lovely, my mum hated her time at Dormy House and was so unhappy that she had to be collected and taken home. This was really disappointing as we were fond of a staff member in the management team and can’t fault her or her communication with us prior to mum staying there. Although she only stayed two nights, they still expect us to pay for the full week. She was bored, lethargic and poorly whilst she was there. As soon as she was taken home, she was fine after a couple of hours. Mum’s behaviour was totally out of character and she was shaking. We’d never take her there again.
Dear Chantelle, we pride ourselves on the resident experience and are sorry that on this occasion you found it has fallen short of the usual positive feedback we receive. We are committed to learning and improving from feedback, if you would like to discuss further, please contact WeCare@ariacare.co.uk so we can learn more about your experience.
My mum received an exemplary standard of care during her five and a half years there. The love, care, dedication, commitment and compassion shown to Mum and us as a family was second to none. I cannot thank enough all the staff involved in my mum’s care it is something I will be eternally grateful for and will never forget. I cannot recommend Dormy House highly enough, care giving at it’s best and totally person centered so that your loved one always receives the right care for them.
Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mum received such great care at Dormy House. I will pass on your kind comments to the whole team.
Very disappointed with the drab room with plain dark brown curtains. The dining area and food preparation area are positively dirty. The staff try hard with difficult and challenging residents but the cleaning is poor.
Nothing is more important to us than providing the highest quality care and services to our residents and we always want to learn from the experiences of the people in our care as well as their loved ones. We have passed on your feedback to the team, and they will use your feedback to continue to improve the services we provide.
My mother was transferred to Dormy House in February. I am very pleased with the care and dedication of the staff who look after her. It gives us peace of mind knowing that she is safe and well. As we live quite away from Dormy House we don’t visit as much as we would like. Once again it gives us peace of mind that she is well looked after.
Thank you for taking the time to leave us a review and for your lovely comments about the care your mother is receiving and for recognition of the team at Dormy House. Your feedback will be shared with the whole team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 July 2024Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (58) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Dormy House.
Accreditations
There are no accreditations posted yet for Dormy House.
Meet the Team (1)

Originally from the Philippines, I am a nurse by profession and I’ve been working in the care sector for more that 20 years, since moving to the UK. I continually try to enhance my knowledge and skills as a nurse. As a Home Manager, it allows me to make a difference across the wider community.
I was part of an NHS pilot project designed to reduce hospital admissions, not just in residential care but for any elderly person at home. It was a fascinating project, and I am proud to have been at the forefront of this initiative.
What truly resonates with me is the personal connection I foster with the residents. I prioritise spending meaningful time with them, integrating myself as a familiar presence rather than just an authority figure, and ensuring their comfort and well-being. I sit next to them and find the time to check the whole home’s environment and work closely with my wonderful team here at Dormy. For me, caregiving is a heartfelt commitment to providing the level of care I would want for my own family.
Drawing from my upbringing in the Philippines, where intergenerational living is customary, I approach each resident as a cherished member of my own family, overseeing every aspect of their care with meticulous attention.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dormy House to verify any information. View our terms and conditions. Dormy House has an Enhanced Service -more info.