Brook House Nursing & Residential Home

28 The Green, Wooburn Green, High Wycombe HP10 0EJ
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9.4 17 Reviews
  • Brook House Nursing & Residential Home, High Wycombe
Brook House has operated as a Nursing Home serving its local areas of Wooburn Green, High Wycombe and Beaconsfield for the past 30 years.

Set in the idyllic village of Wooburn Green, the team at Brook House is delighted to offer excellent housing, involving activities and an amazing relaxed outdoor garden. The historic converted coach house has a capacity of 35, split between 27 single rooms and 4 doubles.

These cosy, expansive rooms come furnished, but residents are encouraged to personalise their space by bringing a few special pieces of their own which can help with settling in.

The activities team frequently provides fun activities to encourage socialisation, including visiting musicians, and entertainers, 1-1 sessions, trips to local sites and various other events which have all been chosen by the residents.

Brook House counts on a team dedicated to providing person-centred care. From the personalised care plans to the engaging activities, the team is focused on involving family and friends and encouraging independence while maintaining the resident’s safety and dignity.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1500 – £1500
  • Self-Funded Residential Dementia Care: £1550 – £1550
  • Self-Funded Nursing Care: £1550 – £1800
  • Self-Funded Nursing Dementia Care: £1550 – £1800
  • RESPITE Self-Funded Residential Care: £1500 – £1500
  • RESPITE Self-Funded Residential Dementia Care: £1500 – £1550
  • RESPITE Self-Funded Nursing Care: £1550 – £1800
  • RESPITE Self-Funded Nursing Dementia Care: £1550 – £1800

Things excluded are personal toiletries, newspapers or magazines, chiropody and hairdresser appointments. These are additional and can be invoiced separately on a monthly basis or by privately funding direct.

These prices are only a guideline, please contact Brook House Nursing & Residential Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Donna Neale (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2009
  • Number of floors: 3

Room Information

  • Single Rooms (27)
  • Couples/Companion Rooms (4)

Parking

  • Multiple parking spots both in front and the back of the building.

Brook House Nursing & Residential Home Reviews (17)

9.4

Brook House Nursing & Residential Home has a Review Score of 9.4 (9.432) out of 10, based on 11 reviews in the last 2 years.
Over all time Brook House Nursing & Residential Home has 17 reviews.

Overall Experience
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Date Published
  • 17
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Reviewer Connection to Brook House Nursing & Residential Home
  • 8
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Total of 17, showing 1-17
Review from Kenny B (Brother of Resident) published on 23 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
An outstanding care home. This is evident by many factors;
1. The smile when you first greet the team.
2 . The personal effort made by staff to meet the desired goals and results.
3 Management is approachable and consistent in its mission to understand my brother.
4 Care has made a huge difference
to my brother's wellbeing and thus that reflection on family is positive.
5 My brother speaks very honestly of his happiness . He can be very critical.
6 Every time there has been an incident. The nursing team has been outstanding by informing me on time and have taken relevant steps. One such step was his last admission to hospital for a chest infection. On this occasion a doctor saw his shaking and administered medication which has result resulted in reduce dripping from the mouth And an enormous difference in the shaking to almost none.
I think that has made a lot of difference to my brothers well-being.
Thank you to the management , staff for all your hard work. It means a lot.
Reply from Haris Khan, Chief Executive Officer at Brook House Nursing & Residential Home

Thank you so much for your kind words. We are truly touched by your thoughtful feedback. It means a great deal to our entire team to know the care and effort we put in is making a positive difference for your brother and your family. We remain committed to supporting him with compassion and consistency, and your appreciation encourages us to keep doing our best every day.

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Review from A C (Son of Resident) published on 9 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I feel my father is very well cared for by the staff. He appears to be very comfortable in his environment. He is well fed, clean at all times and well respected by the care staff who I personally have much fondness for. He is well liked by the staff and management and is very happy.
Reply from H Khan, Chief Executive Officer at Brook House Nursing & Residential Home

Thankyou for this wonderful review. Our management team members will be delighted to hear what you have said about them - I will share it with them today.

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Review from Karen S (Daughter of Resident) published on 9 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father hasn't been in this home for long, as it was his birthday we asked if we could have a few family over to help him celebrate the day. We were offered a room and a buffet, the room was decorated with pics of my father doing in-house activities, some of which we didn't know he'd done. The home
went above and beyond to make this difficult day a very special day for all of us. My dad really enjoyed it too. Thanks to the lovely staff.
Reply from H Khan, Chief Executive Officer at Brook House Nursing & Residential Home

This is so wonderful to read - our team really does go above and beyond. Makes us immensely proud of them. Thank you!

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Review from Robert L (Son of Resident) published on 9 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very caring staff. Always friendly. Feel my mom who is difficult to deal with is looked after & safe.
Reply from H Khan, Chief Executive Officer at Brook House Nursing & Residential Home

Thank you for your kind review. We really appreciate it.

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Review from L B (Daughter of Resident) published on 9 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel my mother is very well carried for at Brook House. The staff are very kind and patient, even when dealing with challenging behaviour. They were very supportive to me by taking Mum to dental appointments for me. I don't have to worry about her, everyone is friendly. The only downside is sometimes
things I buy her go missing.
Reply from Haris Khan, Chief Executive Officer at Brook House Nursing & Residential Home

Thank you for this wonderful review. We do love looking after your mum! I am disappointed that some items have gone missing. I will speak to the home about this asap.

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Review from J H (Daughter of Resident) published on 3 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall my dad's care has been good. There are wonderful, hardworking, kind staff, carers, and nurses. There was a concern last year because a fan had been put directly in my dad's face making him very ill but after complaining it stopped. The nurses have been very good, kind and helpful apart from
one who has left, this person didn't want to help and regularly shouted over me which was very intimidating. I do worry about the bedbound that the staff are having fun more downstairs. The food is fantastic and greatly enjoyed and always plenty of it.
Reply from Haris Khan, Chief Executive Officer at Brook House Nursing & Residential Home

Dear JH - thank you so much for your kind words about our team - they do work very hard to deliver oustanding care to our residents. We are also happy to see that any concerns you have raised have been addresssed. We take a very strict approach to staff not following our values and those found to be in breach are not allowed to stay on the team.

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Review from Karen E (Daughter of Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Since Mum has been going there she has been a lot happier than she was at previous care home. I feel satisfied with what they do there for Mum. Any problems have always been resolved.
Reply from Haris Khan, Chief Executive Officer at Brook House Nursing & Residential Home

Hello Karen, Thank you for your kind words about the care your mother is receiving. We're truly pleased to hear that she's feeling happier with us and that you're satisfied with the support we provide. It's also encouraging to know that any concerns have been resolved to your satisfaction.We did notice the rating accompanying your review and would welcome the opportunity to understand if there's anything more we can do to improve your experience further. Our team is always here to listen and support - both residents and their families - with openness and care.

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Review from D B (Daughter of Resident) published on 13 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mother has been at Brook House for 5 months. I am impressed with the home. The staff are very helpful. They care well for all the residents. The home has a real family atmosphere, and they are for their residents a lot. I'm hugely impressed with the manager. He is kind and does everything to make
the families involved in the resident's care.
Reply from Haris Khan, Chief Executive Officer at Brook House Nursing & Residential Home

We are so very grateful for this feedback - thank you. We will share this with the team and manager.

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Review from Christine S (Daughter of Resident) published on 17 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been here almost three years. Although her health has deteriorated considerably, but that was expected, we cannot be happier with the care she has received. Following a bad fall in November 2022, which she was not expected to recover from, the dedicated care staff have nursed her back to better
health and outcome.
The only concern is the rapid increase in costs. The fee was £3,200 in June 2021 and now £6,100 a month! We are aware of the pressures but hope the increases are less in the future.
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Review from Raj F (Husband of Resident) published on 27 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been a resident of Brook House for 4 years now and our family are pleased with the decision to have her in their care. It is a small, well-managed nursing home with a touch of the old-world charm. It is conveniently located and I don't have to travel halfway across the country to visit her.
The management and staff are approachable and collaborative which makes life easy for all. As a regular visitor I know the staff on a first-name basis. They are by nature considerate and compassionate. There's no nursing home that's perfect but the staff go the extra mile to please. My wife particularly likes the food there which is a bonus. What's more she is treated with dignity and I am happy that her key needs are met. There is constant communication between myself and the nurses and they are quick to call me to keep me updated on my wife's condition, medication, etc. I wish them well.
Reply from Haris Khan, Chief Executive Officer at Brook House Nursing & Residential Home

Hi - thank you very much for your feedback. We will share your kind words about our staff and our food with the teams.

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Review from Steve A (Son of Resident) published on 21 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brook House is a fantastic care home, all the staff are brilliant, friendly and helpful. Nothing seems too much trouble for them. My dad loved joking and chatting with them and all the other residents appeared happy as well. There are a wide variety of meals, all freshly prepared and the house and rooms
were always clean and tidy. I would highly recommend this care home.
Reply from Haris Khan, Chief Executive Officer at Brook House Nursing & Residential Home

Thank you so much for this lovely review. I will share this with our amazing staff today.

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Review from Cathryn H (Daughter of Resident) published on 19 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Clean, spacious older style home. Excellent nursing care from compassionate, empathetic staff. Excellent manager who really cares about the residents and staff. Mum is happy here which is the most important thing. I would highly recommend this nursing home.
Reply from Miranda Mead, Registered Manager at Brook House Nursing & Residential Home

Thank you for your kind words. It is a pleasure to look after your mother.

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Review from D M (Grandson of Resident) published on 16 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very happy with the overall care of my grandmother and I feel her needs have been well met. Any health problems that have arisen have been quickly dealt with and she has been treated with much respect and dignity. Her room has been kept clean and tidy and each time I visit, she is always comfortable
and is very content in her surroundings.
Reply from Miranda Mead, Registered Manager at Brook House Nursing & Residential Home

Thank you for your kind words, It is our pleasure to take care of such a lovely lady.

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Review from Carol N (Wife of Resident) published on 28 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When you enter Brook House you're greeted by professional and friendly staff, it is very happy. The food is excellent and plenty of fresh fruit and always drinks available. Always feel it is a home, very clean and they make sure they are stimulated with games and painting. Each person is treated as
an individual. Management is excellent, very approachable and will tell you if they are worried about your resident. The nursing staff, again, are the best and keep you informed about your resident. I am so happy that my resident is well looked after and safe.
Reply from Miranda Mead, Registered Manager at Brook House Nursing & Residential Home

Thank you for your very kind words; we pride ourselves on including all families in the care of their family members and welcoming them into the home.

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Review from D H (Husband of Resident) published on 28 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brooke House Nursing Home looks after the residents with lots of care and the carers look after the residents with love and respect day and night. I feel that the staff including nurses are all undervalued. I have complete confidence in all of them.
Reply from Miranda Mead, Registered Manager at Brook House Nursing & Residential Home

Thank you for your kind words and we look forward to seeing you soon

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Review from Stephen T (Grandson of Resident) published on 8 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandmother has settled in well and is very safe, comfortable and well. The staff are helpful and dedicated and the home is nice and clean.
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Review from J C (Daughter of Resident) published on 25 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has Alzheimer's and her general physical health has deteriorated in the last few months. The staff have responded to changes in her capabilities and needs with sensitivity and compassion. As a family, we feel that Brook House has become a home from home for our mum, which is of great comfort,
as we had always wished to keep her in her own home. Thank you to all staff and particularly the new manager, who has made some very noticeable improvements.
Reply from Haris Khan, Chief Executive Officer at Brook House Nursing & Residential Home

This is wonderful to read. Our manager has indeed raised the bar and we will continue to support her very positive endeavours.

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Current Review Score: 9.4 (9.432)

Overview of Review Score

The Review Score of 9.4 (9.432) out of 10 for Brook House Nursing & Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.432 for Brook House Nursing & Residential Home is calculated as follows: ( (80 Excellents x 5) + (31 Goods x 4) + (19 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 132 Ratings = 4.432
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Brook House Nursing & Residential Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 10 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Donna

Donna Neale

Job Title: Registered Manager Joined: 2024

Donna has over 30 years of experience in the care sector, during which she has worked in various environments, including hospitals and care homes. For the past 13 years, she has held management positions, dedicating her efforts to creating a nurturing atmosphere.
Her heartfelt commitment to the elderly reflects her belief that everyone deserves respect, love, and care. Donna genuinely understands the challenges faced by those in need of support and is deeply passionate about providing personalized, high-quality care to your loved ones, ensuring they feel valued and cherished.

Frequently Asked Questions about Brook House Nursing & Residential Home

What types of Care is Brook House Nursing & Residential Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Brook House Nursing & Residential Home have?

There are 27 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Brook House Nursing & Residential Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Brook House Nursing & Residential Home to the centre of High Wycombe?

4.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brook House Nursing & Residential Home to verify any information. View our terms and conditions. Brook House Nursing & Residential Home has an Enhanced Service - more info.