Chilton House Nursing Home, Aylesbury, Buckinghamshire
Chilton House Nursing Home, Aylesbury, Buckinghamshire
Chilton House Nursing Home, Aylesbury, Buckinghamshire

A place of care for over 50 years Chilton House offers the perfect environment for recovery and recuperation. Care with nursing can be provided for all convalescent patients, short stay/respite and permanent residency. Beautiful English Country House setting with qualified staff on duty 24 hours a day.

Owner: Chilton House Ltd

Person in charge: Lucy Horder (Registered General Manager)

Local Authority / Social Services: Buckinghamshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 45 Service Users

Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Cancer Care • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: No EMI. Ages 60+.

Single Rooms: 45

Rooms with ensuite WC: 45

Weekly Charges Guide: Personal Care Single from £950 Nursing Care Single from £1645 (These prices are only a guideline, please contact Chilton House Nursing Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Chilton House Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.8 Chilton House Nursing Home has a Review Score of 9.8 (9.750)

The Review Score of 9.8 (maximum of 10) for Chilton House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for Chilton House Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 9 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.75 for Chilton House Nursing Home is calculated as follows: ( (99 Excellents x 5) + (12 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 120 Ratings = 4.75

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Chilton House Nursing Home is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9 positive Reviews (45 registered maximum number of service users ÷ 5). 9 Reviews ÷ 9 Target = 1.000

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    0
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Chilton House Nursing Home?

  • Extremely LIKELY
    9
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Chilton House Nursing Home

  • Son of Resident/Service User
    4
  • Daughter of Resident/Service User
    3
  • Resident / Service User
    2
  • Respite Resident/Service User
    1

Chilton House is welcoming, efficient and clean, important features when leaving a relative in care.
The staff are all wonderful, the chef serves delicious, nutritious food, and the surroundings are conducive to improving one’s wellbeing. In all, I would highly recommend Chilton House - my mother loved living there even though she is fiercely independent.

How likely would you be to recommend Chilton House Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Chilton House is an absolute gem, a committed and long-standing care team that continue to give my father true care and compassion, and hotel services team are second to none.

How likely would you be to recommend Chilton House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I could not wish for better care for my mother. Staff are so caring and so very pleasant. They seem to work tirelessly and are very proactive; thinking ahead and spotting problems before they become an issue. Chilton House Nursing Home offers a wide range of activities for those in their care. Above all, dignity and personal identity are reinforced at all times.

How likely would you be to recommend Chilton House Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Chilton House delivers on everything that is promised when we chose them. It is very hard to identify fault as when we have highlighted an issue to them, they have responded very quickly to fix it. It is not the cheapest of options, however, it is a high-quality product delivered by a professional group of staff who are very genuine in their manner and how they care for the residents and their friends and family. Our mother is pleased to have made the move there and the only area she would highlight is that it would be good if there were more residents to talk etc with and sometimes even during the day the communal areas could do with more people/buzz.

Otherwise, Chilton House is a great choice and we are pleased to have made this option possible.

How likely would you be to recommend Chilton House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This is the fourth time my mother has stayed at Chilton House over a period spanning about eight years, so the fact that she has kept returning is a recommendation in itself.

Since booking her in before Christmas after a hip operation, mum has made excellent progress, (a great achievement, given her age). This is due not only to the high quality of care but to the whole package that makes up the Chilton House experience.

The house is a beautiful country house, set on an attractive estate and furnished in the traditional country house style. The staff are caring with upbeat and positive attitudes; nothing is too much trouble for them. Dining becomes a real event as the chef creates a good choice of tasty, nutritious and attractive meals that will coax even the poorest of appetites. There is also a diary of events in the house as well as trips out.

I asked mum only yesterday if she was happy at Chilton House and she replied, "Oh yes, how could anyone not be happy here?".

How likely would you be to recommend Chilton House Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Chilton House has exceeded all my expectations of a care home. The service is second to none, the environment and house itself are stunning and peaceful and the food and social activities are outstanding. I have nothing but praise and gratitude for the staff and management who look after a very complex range of health needs on behalf of our family.

How likely would you be to recommend Chilton House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This is the best care home I have come across in the UK - after trying around 10 care homes for my father, Chilton House stands out as by far having the best care, nicest staff and best overall service.

The standout from the staff was the way they treat my father with respect and humour - previous care homes have treated him like a child, which was heartbreaking for me and bad for his mental health. Chilton House treats him like the adult that he is and he is much, much happier now.

How likely would you be to recommend Chilton House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My experience of staying at Chilton House has been excellent. The care and treatment by the staff was very good. The food was delicious and when I had guests to visit, they were always offered refreshments. I came here straight from knee surgery and have found the relaxing atmosphere here has certainly helped towards a good recovery. Thank you everyone at Chilton House for a pleasant stay.

How likely would you be to recommend Chilton House Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent place to convalesce after an operation, physiotherapy available caring staff and beautiful rooms, grounds and views. Very peaceful. Good food, wine with meals, tea and coffee at the press of a button.

How likely would you be to recommend Chilton House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I found the staff very kind and helpful. I did feel there was a shortage of staff as things were a bit chaotic at times. Some staff needed more training in the job they were doing.

How likely would you be to recommend Chilton House Nursing Home? Neither Unlikely or Likely

Average Rating: 

 3.4 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Satisfactory

Activities: Good

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

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