Nazereth House - Southend

St Joseph's, 111 London Road, Southend-on-Sea SS1 1PP

Nazareth House, Southend-on-Sea, is situated in well-kept grounds and close to local amenities, while being suitable for effective elderly care packages.

The building has its own chapel where daily mass is celebrated, with the service not only concentrating on the physical well-being of residents but on their emotional and spiritual well-being also.

Qualified nurses and care assistants are available throughout the day and night, with occupants regularly assessed for any developing healthcare concerns.

Group: Nazareth Care Charitable Trust

Person in charge: Jacqueline Lepley (Manager)

Local Authority / Social Services: Southend on Sea Borough Council (click for contact details)

Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , Registered for a maximum of 64 Service Users

Registered Care Categories*: Old Age

Admission Information: Ages 65+.

Single Rooms: 64

Rooms with ensuite WC: 64

Weekly Charges Guide: Nursing Care Single £335 – £350 (These prices are only a guideline, please contact Nazereth House - Southend to find out the exact price for your requirements.)

Facilities & Services: Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Nazereth House - Southend: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.3 (maximum of 10) for Nazereth House - Southend is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Nazereth House - Southend in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.543 for Nazereth House - Southend is calculated as follows: ( (21 Excellents x 5) + (12 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 35 Ratings = 4.543

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.734 Points relating to the number of positive Reviews for Nazereth House - Southend is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 12.8 positive Reviews (64 registered maximum number of service users ÷ 5). 3 Reviews ÷ 12.8 Target = 0.234

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.3 Nazereth House - Southend has a Review Score of 8.3 (8.277) from 3 Reviews


Average Ratings

  • Excellent
    2
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Nazereth House - Southend?

  • Extremely LIKELY
    3
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Nazereth House - Southend

  • Granddaughter of Resident/Service User
    1
  • Respite Resident/Service User
    1
  • Son of Resident/Service User
    1

The staff and management were extremely helpful and caring.
They made it a caring and dignified stay for the length of time my mum was there.

How likely would you be to recommend Nazereth House - Southend? Extremely Likely

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Average Rating:   4.4 out of 5

The staff are marvellous, nothing is too much trouble. Each one treats me as a whole person with individual needs. The food is first class and there is plenty of variety. The spiritual care by the nuns and priest is invaluable to me personally and has enabled me to face the difficulties that lie ahead.

How likely would you be to recommend Nazereth House - Southend? Extremely Likely

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Average Rating:   4.6 out of 5

After needing to make the difficult decision to relocate my Nanna from an alternative local care home that was giving Nanna poor care, we transferred her to Nazareth House. In hindsight, we need not have worried and wished we had transferred her sooner. Nazareth House team provided Nanna amazing care, allowed her to live how she wanted and treated her with the utmost dignity and respect. The care team and management were fantastic and looked after Nanna to the highest standard. Nanna was always clean, hydrated/feed, comfortable and very peaceful, even the health professionals that supported the care team commented on the marked improvement in the care being provided and the transformation in Nanna. We cannot express our gratitude enough to the team and management. Thank you so much.

How likely would you be to recommend Nazereth House - Southend? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

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Staff

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Average Rating:   4.6 out of 5

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