Bereweeke Court Care Home, Winchester, Hampshire
Bereweeke Court Care Home, Winchester, Hampshire
Bereweeke Court Care Home, Winchester, Hampshire

A comfortable and calming home located in the city of Winchester, Bereweeke Court provides dementia, respite, palliative and convalescent care. Known for its high standards and excellent facilities, all its carers are qualified to provide professional and personalised care.

A tailored nostalgia lounge with memorabilia and a faux shop window are just two of the aids that are used to help stimulate the minds of residents who have dementia. Bedrooms are furnished and decorated to a high standard and some include ensuite facilities. All bedrooms have a 24-hour call system, TV and telephone point. Residents are encouraged to personalise their room with personal items.

All tastes and diets are catered for, and a range of seasonal options are served every day, as are lighter meals, homemade cakes and fresh fruit.

A varied activities programme encourages residents to pursue their own hobbies and interests, and there are also frequent visits from entertainers and even a mobile farm.

Group: Bupa Care Homes

Person in charge: Barbara Sear (General Manager)

Local Authority / Social Services: Hampshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 50 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Polish, Tagalog

Single Rooms: 50

Rooms with ensuite WC: 11

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Bereweeke Court Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.3 Bereweeke Court Care Home has a Review Score of 9.3 (9.294)

The Review Score of 9.3 (maximum of 10) for Bereweeke Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 13 Reviews over all time. This Average Rating is also the rating value for Bereweeke Court Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.494 for Bereweeke Court Care Home is calculated as follows: ( (82 Excellents x 5) + (69 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 156 Ratings = 4.494

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.8 Points relating to the number of positive Reviews for Bereweeke Court Care Home is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10 positive Reviews (50 registered maximum number of service users ÷ 5). 8 Reviews ÷ 10 Target = 0.800

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    7
  • Good
    6
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bereweeke Court Care Home?

  • Extremely LIKELY
    10
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bereweeke Court Care Home

  • Daughter of Resident/Service User
    8
  • Husband of Resident/Service User
    3
  • Niece of Resident/Service User
    1
  • Son of Resident/Service User
    1

My mother has been very happy here and the care has been superb. The staff are always friendly, happy and helpful. The meals are very good. The home is always clean and does not smell of urine etc. The only problem is that my mom sometimes does not have her hearing aids in and sometimes they are in the wrong ears.

How likely would you be to recommend Bereweeke Court Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Jayne Duck, Customer Services Administrator at Bereweeke Court Care Home responded to this review on 21 Nov 2017:

Thank you for your review. I'm so glad to hear that your mum is very happy in our care. It is the little things like a smile or a chat that makes all the difference.

Mum has been in the care of staff for 6 months. The high level of care and friendliness is good. Everyone is there to help, not just the residents but the families as well. No problem is too difficult for them. The time taken by all parties to explain the current situation is valuable and much appreciated. Keep smiling!

How likely would you be to recommend Bereweeke Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Jayne Duck, Customer Services Administrator at Bereweeke Court Care Home responded to this review on 21 Nov 2017:

Thank you for your review. I hope that your mum is settling in well and has made new friends. It must give you peace of mind knowing that you are kept up to date with everything and that she is well cared for.

My Uncle has been at Bereweeke Court nursing home for 8 years.
During this time he has been well cared for and made comfortable.

How likely would you be to recommend Bereweeke Court Care Home? Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Jayne Duck, Customer services administrator at Bereweeke Court Care Home responded to this review on 16 Nov 2017:

Thank you for your review. I'm so glad to hear that your uncle is well cared for in our care. This must give you and your family peace of mind knowing that when you are not there he will be well cared for.

Very efficient and caring environment.

How likely would you be to recommend Bereweeke Court Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Jayne Duck, Customer services administrator at Bereweeke Court Care Home responded to this review on 23 Aug 2017:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.

Mum has multiple needs, which the staff at Bereweeke have been supporting for over one year. Both nursing and care staff are courteous, professional and importantly, kind to my mum.
They keep us informed about any incidents and medical visits. We were very worried about mum going into "a home" but she was warmly welcomed and is comfortable there.

How likely would you be to recommend Bereweeke Court Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

Jayne Duck, Customer services administator at Bereweeke Court Care Home responded to this review on 01 Aug 2017:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.

I am very happy with my mother's care. She has improved in health and happiness since she has been in your care.

How likely would you be to recommend Bereweeke Court Care Home? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

Jayne Duck, Customer Services Administrator at Bereweeke Court Care Home responded to this review on 27 Jul 2017:

Thank you for your review. It is lovely to hear that your mum's health and happiness has improved since she came into our care. I'm sure she will continue to make improvements and make lots of new friends with both the residents and staff at the home.

Bereweeke Court provides a safe, comfortable, friendly environment for its residents.

How likely would you be to recommend Bereweeke Court Care Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Jayne Duck, Customer services administator at Bereweeke Court Care Home responded to this review on 25 Jul 2017:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.

It was very difficult for mum to accept that her husband needed to come into a care home, however, Bereweeke were very welcoming and kind and immediately invited her to their Christmas meal. They have been attentive to my father's needs and extremely supportive towards my mum. They were always there to have a chat with mum and give her a cup of tea or sandwich when she was tired or upset. The staff were always very welcoming and supportive and could reassure mum. The manager has been very kind and explained everything to mum clearly and with empathy when her husband was dying.

How likely would you be to recommend Bereweeke Court Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Emily Wilson, Customer Service Administrator at Bereweeke Court Care Home responded to this review on 19 Dec 2016:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

I have been very satisfied with the care that my dad has received during the last year. I am particularly pleased with the regular communication that is given to relatives with regards to dad's condition and any medical issues that may arise. The staff are always very welcoming and friendly and varied activities are on offer to entertain the residents (and their visitors!).

How likely would you be to recommend Bereweeke Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Rose Pickering, Customer Service Administrator at Bereweeke Court Care Home responded to this review on 21 Nov 2016:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

I would recommend Bereweeke Court as I am very happy with the care that my mother is receiving from all the staff. As my mother's dementia has worsened and she becomes a more difficult patient, the patience and professionalism of the staff has remained at a very high level.

How likely would you be to recommend Bereweeke Court Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Rose Pickering, Customer Service Administrator at Bereweeke Court Care Home responded to this review on 21 Nov 2016:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

The Staff are really lovely and happy treat us all well and mum is happy here. That's all that matters to us.

How likely would you be to recommend Bereweeke Court Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Emily Wilson, Customer Service Administrator at Bereweeke Court Care Home responded to this review on 25 Aug 2016:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team

Very good proactive care for my mother. She is happy and the staff have taken the time to ensure her care is given in the most appropriate way for her needs.

How likely would you be to recommend Bereweeke Court Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Emily Wilson, Customer Service Administrator at Bereweeke Court Care Home responded to this review on 25 Aug 2016:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team

My wife came to the home in February. The manager, finance officer and receptionist were very welcoming and extremely helpful. The staff are very caring and kind. My wife is being very well cared for.

How likely would you be to recommend Bereweeke Court Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Emily Wilson, Customer Service Administrator at Bereweeke Court Care Home responded to this review on 25 Aug 2016:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Awards / Recognitions

April 2017

Top 20 Large Care Home Groups 2017

Recipient: Bupa Care Homes

Date: Saturday 01 Apr 2017

more details

February 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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