Moorside Nursing Home

Durngate, Winchester SO23 8DX

Moorside is a purpose-built specialist dementia care nursing home situated close to the heart of Winchester City Centre. The home offers personalised, tailored care in modern, spacious and warmly welcoming surroundings, for up to 31 older people who require nursing or personal care. Moorside's services include long-term care, short-stay respite care for people living in the community, and a dementia day care facility. The majority of residents require nursing care, although some residential care places are available.

Moorside is a safe, light and airy building, and staff provide a bright welcome. The home won a design award for outstanding innovation when it opened in 1996. A welcoming and peaceful place to live, Moorside provides safe, comfortable accommodation for residents within a friendly, homely environment. Residents are cared for by skilled attentive staff, and enjoy appetising home-cooked food along with a range of appropriate activities. The home warmly encourages the close involvement of families of residents, indeed many remain in touch, even volunteering, once their loved one has passed.

Led by an experienced, highly qualified Matron, the staff at Moorside work as a close, skilful and friendly team, all striving to deliver care of the highest standards to residents. The home has an energetic and committed activities team of staff and volunteers. They do a wonderful job arranging activities, events, trips and entertainment for residents, always ensuring that they’re safe and appropriate for people with dementia. At Moorside, mealtimes are a really important part of the day. It’s crucial when caring for people living with dementia that they receive nutritionally balanced, appetising food which looks and tastes good, and is served appropriately. Unrivalled care and tailored facilities combine to make Moorside an excellent choice.

Group: St John's Winchester

Person in charge: Deborah Macartney (Manager)

Local Authority / Social Services: Hampshire County Council (click for contact details)

Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , Registered for a maximum of 31 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age

Specialist Care Categories: Alzheimer's • Cancer Care • Hearing Impairment • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Eligible for support by St John's Winchester. Ages 65+.

Single Rooms: 31

Rooms with ensuite WC: 24

Fees information:

The charity is governed by a Charity Commission scheme under which we provide care for older people in financial and other need. Places at Moorside are available to local people who qualify for Hampshire County Council funded care. These fees are heavily subsidised by the charity and therefore a financial assessment as well as a care assessment must be made in respect of all applications for accommodation.

Facilities & Services: Palliative Care • Day Care • Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room


Visitors are welcome at any time.


There is a small car park, and a large public car park very close by.

Latest Care Quality Commission* Report on Moorside Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.


The Review Score of 6.5 (maximum of 10) for Moorside Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Moorside Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.917 for Moorside Nursing Home is calculated as follows: ( (22 Excellents x 5) + (2 Goods x 4) ) ÷ 24 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 1.581 Points relating to the number of positive Reviews for Moorside Nursing Home is based on 1 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 = 3 then divided by 2 = 1.500

    2. Target of 6.2 positive Reviews (31 registered maximum number of service users ÷ 5). 1 Reviews ÷ 6.2 Target = 0.161 , then divided by 2 = 0.081

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

6.5 Moorside Nursing Home has a Review Score of 6.5 (6.498) from 2 Reviews

Average Ratings

  • Excellent
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  • Satisfactory
  • Poor
  • Very Poor
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How Likely are the Reviewers to Recommend Moorside Nursing Home?

  • Extremely LIKELY
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  • Unlikely
  • Extremely UNLIKELY

Reviewer Connection to Moorside Nursing Home

  • Daughter of Resident/Service User
  • Son-in-law of Resident/Service User

Thank you for looking after my father-in-law. The staff was out of this world, nothing was too much trouble. My father-in-law can be very difficult at times but all staff remained professional. I know how hard work he can be. Moorside was clean and well kept. The staff put my mother-in-law's mind at ease. The chef adapted the menu to suit my father-in-law's picky pallet.

How likely would you be to recommend Moorside Nursing Home? Extremely Likely

Overall Standard


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Average Rating:   5 out of 5

My mum has now been a resident at Moorside nursing home for 14 months. As a family we cannot fault the care, consideration and respect they have for our mum. When she first arrived she was very mobile and we were completely happy that she was in a safe and happy environment. The carers are outstanding and always make us feel that we are part of a family.

My mum is getting very frail now and whenever I go to see her I know she is well looked after. The nurses and management always listen to our concerns regarding mums health and act upon them.

I would thoroughly recommend Moorside nursing home.

Thank you to all the staff at Moorside.

How likely would you be to recommend Moorside Nursing Home? Extremely Likely

Overall Standard


Care / Support


Treated with Dignity

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Value for Money

Average Rating:   4.8 out of 5

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Bed Vacancies

1 Bed Vacancy

posted 21 May 2018

Nursing bed

Awards / Recognitions

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Care Home Idol 2016

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