Revitalise Netley Waterside House

My husband and I were very impressed with the Revitalise Netley near Southampton. Myself needed a break from my husband. Brilliant, very caring from top to bottom. Beds and room- comfortable being able to be on our own but not "on our own". The lounges- comfortable. Atmosphere- very friendly and it was good to get to talk to the other residents. The catering- wonderful, nothing forgotten and delightfully presented. Trips out- well organised and caring. Yes, we would certainly recommend Revitalise Netley a big thank you to all concerned.

Netley is a great place for a holiday,great entertainment, trips around the area, great food freshly cooked,carers and nurses available 24/7, the grounds are lovely,sea view from most rooms.I would thoroughly recommend it.

I stayed at Revitalise Netley Waterside House recently and I really enjoyed my stay. The staff are so friendly and really take the time to listen to your needs. Though I only used it as a base as I was visiting my daughter in Poole, they had trips every day and live music in the evening, but if that's not your thing then you can retreat to your bedroom to watch TV. The food was great and you get 2 choices. Be it at breakfast or dinner to choose from, and also lovely puddings. Would like to pass on my thanks to all the carers and the young German volunteer who looked after me, will see you again next year sometime.

My daughter has been visiting Waterside House annually for over ten years. She loves staying there, the staff are friendly and caring; she is welcomed by name every time. The rooms and the routine are comfortingly familiar, but each year the activities are different and interesting.
Her visits to Waterside House are eagerly anticipated and, so far, have always lived up to expectations.

I found the combination of volunteers, both on their first stay and those who were effectively training along with the paid care and nursing staff worked incredibly well, and despite the turnover – one could not distinguish new volunteers from long-experienced staff. The volunteers never hesitated to help out, but at the same time were very conscious of being too helpful as to be intrusive.

I myself have worked in similar residential care, so have enough experience to make good judgements. In my opinion, the centre was incredibly well run, and even the obligatory procedures, such as medication, care planning and assessments, did not get in the way of our having fun and enjoying ourselves.

Other care providers would do well to see how things work at Waterside/Netley and to emulate some of the practices used.

Very positive in everyway. So much so have booked again for March. Extremely helpful and efficient helpers. Food great!

Our son had been going to Netley Waterside House for the last 20 years for two weeks a year and then four weeks a year. He loves it he is always happy to go, we are happy to leave him there for a week at a time and we often recommend Revitalise to people and we love seeing the collection pots and posters on the Doctors programmes in the afternoon.

From the moment I wheeled into Netley House I could see and feel the genuine friendly people and that is all staff, from the domestics all the way to the management. The centre manager who I would like to say a big 100% well done in making my stay there the best respite I have ever had you will be pressed to find another centre with staff like Netley. My room was brilliant, French windows open to a great garden which winds down to platform for views over Southam water with cruise liners as well!

I find that there are a variety of places and choices of what you want to do e.g stay and birdwatch in the garden, go up to the park or beach. I was very glad to get the chance of going out to the Isle of Wight, Brighton and Eastleigh. I am very grateful for volunteers, should a member of staff become unavailable they can help you. More should volunteer and be able to do personal care. Love having a parker bath when I can. The cook/ chef listens to what you like and dislike and they do their best to suit your choice.