Brendoncare The Old Parsonage

Main Road, Otterbourne, Winchester SO21 2EE

Brendoncare The Old Parsonage, Winchester, Hampshire
Brendoncare The Old Parsonage, Winchester, Hampshire
Brendoncare The Old Parsonage, Winchester, Hampshire

Brendoncare The Old Parsonage is to be found in the pretty village of Otterbourne near Winchester.

Residential and nursing care is provided for 28 older people. A 22 unit close care complex adjoins the home.

The aim at The Old Parsonage is to allow older people to live independent, happy and fulfilling lives. The property is set back from the main road which links Winchester and Southampton. The property is an early Victorian house that has been sympathetically extended to provide accommodation suitable for nursing, while maintaining its atmosphere and charm. The walled garden and extensive grounds add to the character of the Home which also provides nursing support and facilities to the adjoining 22 unit close care complex of apartments and bungalows.

Group: Brendoncare Foundation

Person in charge: Paula Southgate (General Manager)

Local Authority / Social Services: Hampshire County Council (click for contact details)

Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , Registered for a maximum of 28 Service Users

Registered Care Categories*: Old Age

Admission Information: Ages 65+.

Single Rooms: 28

Rooms with ensuite WC: 9

Weekly Charges Guide: Nursing Care Single £756 – £973 (These prices are only a guideline, please contact Brendoncare The Old Parsonage to find out the exact price for your requirements.)

Facilities & Services: Respite Care • Convalescent Care • Physiotherapy • Sheltered Housing • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Brendoncare The Old Parsonage: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

1 Bed Vacancy

posted 15 Nov 2017

Nursing and respite care

Reviews

9.2 Brendoncare The Old Parsonage has a Review Score of 9.2 (9.229)

The Review Score of 9.2 (maximum of 10) for Brendoncare The Old Parsonage is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Brendoncare The Old Parsonage in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 7 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.229 for Brendoncare The Old Parsonage is calculated as follows: ( (28 Excellents x 5) + (46 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 83 Ratings = 4.229

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Brendoncare The Old Parsonage is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 5.6 positive Reviews (28 registered maximum number of service users ÷ 5). 7 Reviews ÷ 5.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Brendoncare The Old Parsonage?

  • Extremely LIKELY
    5
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Brendoncare The Old Parsonage

  • Daughter of Resident/Service User
    4
  • Daughter-in-law of Resident/Service User
    1
  • Niece of Resident/Service User
    1
  • Wife of Resident/Service User
    1

Generally satisfied with all aspects of care.

How likely would you be to recommend Brendoncare The Old Parsonage? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Paula Southgate, General Manager at Brendoncare The Old Parsonage responded to this review on 06 Sep 2017:

Many thanks for your review of Brendoncare The Old Parsonage. We wish you all the best.

Friendly staff. Sometimes appear to be short-staffed at weekend.

How likely would you be to recommend Brendoncare The Old Parsonage? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Paula Southgate, General Manager at Brendoncare The Old Parsonage responded to this review on 25 Aug 2017:

Thank you for your review of Brendoncare The Old Parsonage. We wish you all the best.

The caring and nursing staff are conscientious and friendly and the food is generally very good. There is a welcoming atmosphere as one enters the home.

How likely would you be to recommend Brendoncare The Old Parsonage? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Good

Paula Southgate, General Manager at Brendoncare The Old Parsonage responded to this review on 08 Aug 2017:

Thank you for your review of Brendoncare The Old Parsonage.

At 96 years of age, my mother suddenly decided that it was no longer possible for her to live in her own home with daily carers and required 24-hour care. I contacted Brendoncare The Old Parsonage who were extremely helpful and efficient in arranging excellent temporary care within a few days. Three weeks later my mother moved into the Old Parsonage as a permanent resident where she is extremely well cared for and so glad she made the move.

How likely would you be to recommend Brendoncare The Old Parsonage? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Paula Southgate, Home Manager at Brendoncare The Old Parsonage responded to this review on 19 Jul 2017:

Thank you for taking the time to review Brendoncare The Old Parsonage and for your lovely, kind comments. I am delighted that you believe this was the right move for your mother and that she is well cared for.

The Old Parsonage is a nursing home with a warm, friendly feel. My mum has lived here for over two years and is well cared for; many of the carers have been there throughout mum's residency and for a long time before. Everywhere is kept clean and is comfortably decorated. There are activities available during the week and the organiser assess residents on a daily basis to see if they would like or are able to join in. Food is good and tailored to individual needs. I would thoroughly recommend to those looking for a home which is not too big and requiring nursing care.

How likely would you be to recommend Brendoncare The Old Parsonage? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Paula Southgate, General Manager at Brendoncare The Old Parsonage responded to this review on 11 Jul 2017:

Many thanks for your review of Brendoncare The Old Parsonage. I am delighted to hear that your mum is well cared for within a warm and welcoming environment and that you would recommend us to others. I wish you all the best.

Mum has been a resident of The Old Parsonage for 2 years during which time she has thrived. The care she receives is second to none with nothing being too much trouble. All the staff are compassionate, thoughtful and caring. The warmth and kindness my mother receives is overwhelming. She is treated with the utmost consideration and respect - as if she were the management and staff's own family.

How likely would you be to recommend Brendoncare The Old Parsonage? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Paula Southgate, General Manager at Brendoncare The Old Parsonage responded to this review on 11 Jul 2017:

Thank you for taking the time to review the care at Brendoncare The Old Parsonage. Your comments about the quality of the care and the staff are lovely and it is our pleasure to be able to support your mum here.

My mother-in-law has been in this home for 4 years now and is very happy here and I am very pleased with it.
The staff are fantastic, they all work together as a team and are always extremely helpful. They treat the residents with dignity and know each on personally. The facilities do need updating but a new home is being built nearby by the company which will satisfy this requirement.

How likely would you be to recommend Brendoncare The Old Parsonage? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Paula Southgate, General Manager at Brendoncare The Old Parsonage responded to this review on 22 Jun 2017:

Thank you for your kind words. We are delighted that you are pleased with the care which your mother-in-law receives. Best wishes.

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