
Myself and the family will be forever grateful to all the hardworking and dedicated staffJulie D(Daughter of Resident/Service User)

staff have without exception been informative, helpful and professional.Ian S(Brother of Resident/Service User)

It's a fantastic team effort from the outset: carers, nurses, kitchen staff and managementS B(Daughter-in-law of Resident/Service User)

Myself and the family will be forever grateful to all the hardworking and dedicated staffJulie D(Daughter of Resident/Service User)

staff have without exception been informative, helpful and professional.Ian S(Brother of Resident/Service User)

It's a fantastic team effort from the outset: carers, nurses, kitchen staff and managementS B(Daughter-in-law of Resident/Service User)

Alexandra Care Home provides high-quality residential, nursing, and dementia care for up to 75 residents, offering a warm and supportive environment close to Hemel Hempstead Hospital and Gadebridge Park. Its location, near public transport links, makes visiting family members convenient and stress-free.
In addition to long-term care, Alexandra also offers respite care, providing short-term stays for those needing extra support or recovery after illness or surgery. This service also gives caregivers...
Care Provided by Alexandra Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 76 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Alexandra Care Home for full pricing details and T&Cs.
Contact Alexandra Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Healthcare Homes Group Ltd
- Private Owned
Person in charge
- Gina Gadek(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2004
Room Information
- Single Rooms (76)
Alexandra Care Home Reviews (84)
Alexandra Care Home has a Review Score of 9.7 (9.729) out of 10, based on 26 reviews in the last 2 years.
Over all time Alexandra Care Home has 84 reviews.
She received very good care during her stay and I was contacted at any time required. Great team and highly recommend.
I am very pleased that my husband is in Alexandra Care Home. The staff and carers are very thoughtful and kind and are very kind with the dementia patients.
I am pleased with the standard of care my mother receives. The staff are friendly and attentive and I receive phone calls whenever an issue regarding her care occurs.
Mum was in a very poorly state and we had been advised by the hospital that she would not be with us for much longer. The staff at Alexandra care home went out of their way to arrange for Mum to be safely transferred to them.
She moved into her lovely decorated room, equipped with an air mattress to meet her needs. The staff were friendly, compassionate and welcoming.
Mum rallied for a couple of days eating and enjoying the food, she ate much more than she had in a long time.
Unfortunately, mums condition worsened and she passed away a week later but in the short time Mum was in the home she was kept clean, made to feel as comfortable as possible and pain-free. The final arrangements were handled efficiently and with care. I only wish my mother could have moved to Alexandra Care Home earlier. Thank you to all of the staff.
I found the home warm, welcoming and very friendly. On visiting my aunt for the first time, I could see she was being extremely well looked after by very attentive staff. She felt warm, protected and was very relaxed.
My mother was previously a resident in another care home and was subject to a safeguarding issue. We are delighted she was accepted to Alexandra care home. All aspects of her care are first-class.
I am very pleased with the care my husband gets here on Jasmine Ward. All the staff are lovely and are consistent which I think makes a big difference as they know what my husband likes/dislikes.
The staff are extremely pleasant and kind. Variety of activities are available. Staff shortages over break times. Good choice of food on menus but sometimes there's a change to the menu on the day. Housekeeping is of a high standard. Management keep in close contact with staff and residents and are approachable.
My Auntie Margaret was very happy at Alexandra Care Home, in Hemel Hempstead. The staff were very caring and friendly. I was very impressed with the nurses reporting procedure. For the 18 months that she was there, I was kept aware of everything they did for her, changes to her health, medication etc. She loved her room, which was kept clean and tidy at all times and we were able to add a few personal touches for her. The entertainment staff kept her active and the kitchen staff seemed to go out of their way with personal touches, like birthday cakes etc. I would thoroughly recommend this home to anyone.
My father was only here for 6 days and those days were the longest and most stressful of my family's life. As I am not allowed to write my true thoughts, I will keep it short and sweet and simply say to not use this place if you want peace of mind. I am full of guilt for leaving my father here, and that will always be with me.
My overall experience of Alexandra Care Home is good. However, the home seems to have difficulty in dealing with noisy and disruptive residents.
Very clean and the food looks good.
The place was very clean.
My mum went to Alexandra Care Home after being in hospital for 2 months. She was very poorly with various things wrong with her. The settlement was challenging for her as this was her first time in care, but persistence by the staff has definitely paid off. The overall environment is warm and friendly, staff always listen to what you have to say. I recommend this care home.
The carers provide the best service possible to my nan. They always make sure she is clean, and well-fed and her overall well-being is good. They are very patient with her and always keep myself and my mother updated on any changes in how my nan is doing. All members of staff are very friendly and will do anything to make our visiting experience as optimal as it can be.
In a very challenging situation, Alexandra have provided my mum with first-class care in a deteriorating situation. The highest professionalism and care standards we have seen in a very long time. A superb team.
My mother has been cared for at Alexandra Care Home for the past 6 months and has quite complex needs including dementia. The staff have been amazing. They are kind, caring and treat her with dignity and respect. They are attentive and helpful and I think they are all wonderful. The care home is well run, clean and welcoming. I cannot praise the home enough.
Our mum was only at Alexander Care Home for a week before her death but the care she received was brilliant. We were not able to see her to start with because of Government covid restrictions but the staff were helpful on the phone and we were able to have video calls. The staff were so supportive to Mum and us.
My experience is limited but it appears to be quite good and everybody is very helpful.
All staff are friendly, caring and always smiling. I feel my nan is safe and happy here. The staff have kept in touch through Covid and put my mind at ease. Hot meals could be better though.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 August 2022Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
- 13 Nov 2024
At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...
- 14 Oct 2024
On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...
- 14 Oct 2024
On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...
There are no upcoming events for Alexandra Care Home.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Healthcare Homes Group Ltd
- 31 Jan 2025Recipient: Healthcare Homes Group Ltd
- 28 Feb 2023Recipient: Healthcare Homes Group Ltd
Accreditations
There are no accreditations posted yet for Alexandra Care Home.
Meet the Team (4)

“We are a strong team, and our priority is the resident’s happiness and peace of mind. Families really like the stability of the team with plenty of long-term, enthusiastic and warm staff to greet them.”

She has professional qualification in Level 2 & 3 in Care.
Level 2 in Business Admin and completed train the trainer in phlebotomist, housekeeping, dementia.
Julie believes that to be good in her role she needs to be a good communicator and build relationships.
Her favourite part of her working day is not knowing what challenges face her and how sheI will resolve them, and reassuring families if distressed.
Outside of work Julie enjoy arts and crafts and reading. I am very family orientated so family time is very important to me, it is a big part of her life.
When asked 'what do you enjoy about working at Alexander she said 'I feel part of an excellent team and feel we all work well together and help each other problem-solve.'

She feels you need to be competent, hard-working, have good communication skills and first aid training to be good in her role.
The favourite part of her working day is making the residents feel happy and comfortable after I’ve done my job.
Her biggest career highlight to date is when the families appreciate the hard work Nurses and the carers are doing.
Outside of work Renata enjoys shopping, coffee with my friends, family programs or just relaxing alone and writing.
The thing she most looks forward to is is working with my team in my unit and other units, we are all such a happy team!

I believe my ability to take initiative and being observant makes me good at my job. I enjoy spending time with residents from diverse backgrounds and cultures. I believe I enrich their lives by making their stay more comfortable and enjoyable. In addition, I consider myself an approachable and reasonable person.
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