High Wych Road, Sawbridgeworth CM21 0HH
Group: Ramsay Health Care
Person in charge: Janet Usedon (Manager)
Local Authority / Social Services: Hertfordshire County Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 54 Service Users
Registered Care Categories*: Old Age • Physical Disability • Younger Adults
Single Rooms: 44
Shared Rooms: 5
Rooms with ensuite WC: 47
Weekly Charges Guide: Nursing Care Single £560 – £1500 , Nursing Care Shared (per person) £560 – £1500 (These prices are only a guideline, please contact The Gardens Neurological Centre to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on The Gardens Neurological Centre: click here
The Gardens Neurological Centre has a Review Score of 6 (6.047)
The Review Score of 6 (maximum of 10) for The Gardens Neurological Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for The Gardens Neurological Centre in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.5 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.5 for The Gardens Neurological Centre is calculated as follows: ( (9 Excellents x 5) + (3 Satisfactorys x 3) ) ÷ 12 Ratings = 4.5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.547 Points relating to the number of positive Reviews for The Gardens Neurological Centre is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 10.8 positive Reviews (54 registered maximum number of service users ÷ 5). 1 Reviews ÷ 10.8 Target = 0.093 , then divided by 2 = 0.047
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Simon V (Son of Resident) on Thursday 16 February 2017. Relates to February 2017.
My father was admitted to The Gardens yesterday. I was understandably nervous about the move as he is an extremely vulnerable adult. He was left severely disabled following a cardiac arrest on 28th June 2016.
I went up to visit him and meet the staff today and want to give you some feedback.
They were excellent - all of the team, it was such a relief. I was able to meet his key worker, physio and nurses.
He is in a room which we will start to personalise a little in the coming weeks.
A special mention to the two ladies in the admissions office. Two wonderful and valuable members of your team. I will not say any more for now, as I am not normally one for these forms, but those two ladies in the Admission office made my day, I was actually emotional getting into the car.
A huge thank you - today they made a conversation that for me has been virtually impossible to have, possible.
How likely would you be to recommend The Gardens Neurological Centre? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Satisfactory
Safety / Security: Excellent
Value for Money: Satisfactory
There are currently no awards/recognitions posted yet for The Gardens Neurological Centre
There are currently no Care Home Idol entrants who have performed at The Gardens Neurological Centre