Chorleywood Manor Care Home - Avery Collection

High View, Chorleywood, Rickmansworth WD3 5TQ
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9.9 127 Reviews
  • Chorleywood Manor Care Home - Avery Collection, Rickmansworth
Chorleywood Manor Care Home takes pride in providing exceptional facilities and premium residential, nursing and dementia care services.

Those seeking short-term respite care stays in Rickmansworth are also warmly welcomed, allowing individuals to experience what life is like at the home.

Nestled near the Chilterns, the care home enjoys fantastic transport connections to London and its surrounding areas. Boasting 86 apartments, including companion suites for couples requiring additional support in their later years, Chorleywood Manor Care Home is synonymous with unparalleled comfort and quality, with the spacious en-suite rooms being meticulously furnished to the highest standards.

The team encourage residents to embrace the outdoors in the verdant surroundings, relishing the fresh air while sipping tea or enjoying a good book.

Meanwhile, green-thumbed residents enjoy tending to flower beds and cultivating herbs and vegetables used by chefs. Additionally, the gardens are a delightful setting for friendly games of bowls or strolls in the sunshine. The home is fully equipped with a hair salon, library, cinema room and café for the convenience and enjoyment of residents.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 100 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1600
  • Self-Funded Residential Dementia Care: £1300 – £1600
  • RESPITE Self-Funded Residential Care: £1300 – £1700
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1700

These prices are only a guideline, please contact Chorleywood Manor Care Home - Avery Collection to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Fiona Madamombe (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 4

Room Information

  • Single Rooms (74)
  • Couples/Companion Rooms (13)
  • Single Rooms with Ensuite Wet Room (74)
  • Couples/Companion Rooms with Ensuite Wet Room (13)

Chorleywood Manor Care Home - Avery Collection Reviews (127)

9.9

Chorleywood Manor Care Home - Avery Collection has a Review Score of 9.9 (9.886) out of 10, based on 34 reviews in the last 2 years.
Over all time Chorleywood Manor Care Home - Avery Collection has 127 reviews.

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Review from Kevin L (Son of Resident) published on 11 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Chorleywood is a brilliant care home, spotlessly clean, with very friendly staff with a warm and welcoming reception. The rooms are spacious and with a kitchenette and a large walk-in shower with a real home-from-home feeling.
Reply from Tracy Moore, Client Liaison Manager at Chorleywood Manor Care Home - Avery Collection

Thank you for the lovely review. We are very happy to hear that you feel our home has the home-from-home feeling, we think it does and we are very glad that our extended families feel the same. Welcome to the Chorleywood Manor family.

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Review from S R (Daughter of Resident) published on 7 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents both moved into Chorleywood Manor in December 2023 and are full-time residents. It was a huge step for us to move them but from the minute we first visited we knew it was the right decision. Everyone made us feel so welcome on our tour and even made me a sandwich when my stomach rumbled!
The large open reception is so welcoming and Mum and Dad are able to be together. There is always something going on to keep the residents entertained. They have 3 meals a day and there are always cakes, fruit, sandwiches, etc they can help themselves to the bistro at any time during the day. With quite different needs the staff make sure they are both always looked after encouraging mum to participate in exercises as dad sleeps a lot so she's not left on her own. It's been the best thing we did for them and puts our minds at rest knowing they are being cared for and they have a lovely little apartment.
Reply from Tracy Moore, Client Liaison Manager at Chorleywood Manor Care Home - Avery Collection

Thank you so much for your review. We absolutely love having your parents here with us at Chorleywood Manor and we are so happy that you chose us to look after them and that you too are glad you made that choice.

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Review from Rosy S (Daughter of Resident) published on 15 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother recently went to Chorleywood Manor for a two-week respite stay. From the moment we walked in, we were struck by the warmth and the smiles on the faces of the residents. My mother was made to feel so welcome and she enjoyed every minute of her stay - she was so busy, she hardly had time to
talk to us. She loved the food and all the activities and it was great peace of mind for us to know she was being so well cared for.
Reply from Tracy Moore, Client Liaison Manager at Chorleywood Manor Care Home - Avery Collection

Thank you for the lovely review. We are so pleased you chose our home for your Mother's respite stay and our door is always open for her to stay with us again if ever you need us. It was an absolute joy to have her here with us.

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Review from Deborah P (Daughter of Resident) published on 30 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the first day I visited this care home (for my mother), I saw the love and care shown to its residents. My mother became a resident and I’ve seen her improve from not being able to feed herself and communicate to doing just that! She loves all the staff there. I can see this by the smiles, laughter,
and ‘high 5’s’ she gives them all. They in turn show enormous love for my mother. I can relax, as they have all the things in place to protect her more than I could ever do. All the staff is amazing, I can never thank them enough.
Reply from Tracy Moore, Client Liaison Manager at Chorleywood Manor Care Home - Avery Collection

Thank you for such a lovely review and comments about our wonderful team at Chorleywood Manor. It is so nice to see Mum's smile every day and how it lights up her face which in itself makes us very happy. Thank you for becoming a part of our family.

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Review from Mark W (Solicitor of Resident) published on 5 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited Chorleywood Manor Care Home for the first time recently and was very impressed with the cleanliness of the home. Staff were very attentive to residents and there was a lovely atmosphere amongst residents and staff alike. I really couldn’t find a single fault.
Reply from Tracy Moore, Client Liaison Manager at Chorleywood Manor Care Home - Avery Collection

Thank you for the above lovely review. We believe we have the best team here at Chorleywood Manor in all departments so thank you for pointing out the cleanliness of the home and caring of our residents. The atmosphere is of high importance to us as we believe it shows the happiness of residents and team members too.

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Review from A H (Daughter of Resident) published on 13 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our fiercely feisty, independent mother was increasingly struggling to continue living alone (as dementia and mild Alzheimer's were taking their toll), and was unprepared to admit it. We managed to persuade her to try out Chorleywood as a respite break while we went on holiday. That was 8 months ago
and she is so happy to be there now. She has a fabulous 'apartment', she's made really close friends with other residents and she loves the staff, who she describes as 'always so kind and lovely'. She's healthier than she was at home as she eats proper meals three times a day, she's happier as she has company on tap if she wants it, she joins in lots of the activities and loves the friendly nature that permeates the home. My brother and I have been able to relax for the first time in years as we know she's in safe, caring hands and the staff are very good at staying in touch and always happy to have a chat.
Reply from Tracy Moore, Client Liaison Manager at Chorleywood Manor Care Home - Avery Collection

Thank you so much for the wonderful review. We are very happy that you and your family are now able to relax knowing that your mother is in our hands. Thank you for choosing Chorleywood Manor, we love having you all as part of our family.

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Review from S H (Daughter of Resident) published on 29 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother initially went into Chorleywood Manor Care Home after a fall. She was adamant that she would stay in her own home. Obviously, we felt guilty about putting her in there; however, she is thriving thanks to the amazing teams - we couldn't ask for more. It has made her realise that she can’t
cope in a house on her own! It is like a 5-star hotel plus more. The whole family are always welcome, and we love to go and join in with all the amazing events they have.
A care home is down to the staff, and in my opinion, they are the best and always available to talk to.
Reply from Tracy Moore, Client Liaison Manager at Chorleywood Manor Care Home - Avery Collection

Thank you for such a lovely review. We really do appreciate the feedback and the acknowledgement of how great our team is, as we, too, think they are the best. Please continue to join in our activities and events; it is great to have our extended family be a part of everything we do.

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Review from Ian M (Son of Resident) published on 10 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family were away for work and holiday for six weeks just after Mum (88) had come out of hospital. We placed her in respite care. She had company, care, something to do, someone to cook and clean for her. She saw a real doctor instead of a telephone consultation. When she came out she looked ten
years younger and considerably fitter as she had managed to walk the length of the care home rather than her sitting room. She had visitors during her stay and they were made welcome. As her son, I cannot recommend the care home enough. Communication between the home and me was excellent and always remembered that Mum still had an active brain and the ability to make decisions. Before she went in, providing sufficient care for her while working full time was killing me and not helping her to enjoy life. The staff were very respectful of what she wanted to do, pointing out activities without making her take part. Tip to others - sign the social media disclaimer to see what they get up to!
Reply from Tracy Moore, Client Liaison Manager at Chorleywood Manor Care Home - Avery Collection

Thank you for your wonderful review. We are glad that you feel you made the right choice for your mum's respite stay with us. We do miss her and hope that she is very well, such a lovely lady. Once again thank you from all the team at Chorleywood Manor.

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Review from Ann C (Daughter of Resident) published on 7 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in Chorleywood Manor for nearly a year now and I cannot recommend the home more. The staff are always so cheerful and professional. There always seems like something going on, from singing and dancing to themed events. The peace of mind of having my mum looked after in such a professional
way cannot be overestimated. Knowing she is being looked after and happy is truly a blessing. Thank you to all the lovely colleagues who feed her and care for her on a day-to-day basis, It was our best decision.
Reply from Tracy Moore, Client Liaison Manager at Chorleywood Manor Care Home - Avery Collection

Thank you for your lovely review above. It's wonderful to know that you are happy with the decision you made to move Mum with us and for us to have her with us in Chorleywood. We love all our residents and their families who are our extended family.

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Review from Susie B (Daughter of Resident) published on 20 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The moment I walked through the door at Chorleywood Manor and met the client liaison manager, I knew this was the right care home. My mum had been in hospital after a bad fall and had deteriorated badly. The excellent care she received from all the staff and carers saw her improve greatly. The staff
are always happy and helpful, engaging so nicely with my mum. The food is excellent and caters for her needs. My mum loves all the musical entertainment and special events they put on. I have seen her singing and dancing which has absolutely delighted us. It’s more like a hotel than a care home. Thank you to everyone at Chorleywood Manor.
Reply from Tracy Moore, Client Liaison Manager at Chorleywood Manor Care Home - Avery Collection

Thank you so much for the lovely review. I have to say Mum is an absolutely wonderful resident and she is so happy when we have the music and dancing, parties etc., as you said it is a delight to see. We are very pleased that you chose us and that you are all now a part of our family.

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Review from Christopher B (Son of Resident) published on 20 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother was resident at Chorleywood Manor for ten years until she died this September aged 95, initially in assisted living and latterly in reminiscence. She lived with dementia throughout this time and the care she received was outstanding: kind, considerate and always respectful of her needs and
wishes, even as her understanding diminished over time. The management and staff are exceptional people at every level who became genuine friends to us in the family. We always knew every day that she was in the safest possible place and far from being a footnote to her life, those ten years were actually a richly blossoming new part of it. One of the reasons for this was the range of activities provided, from art classes to singing, poetry groups to quiz nights. The facilities are spacious and comfortable and the catering of a very high standard. We would have no hesitation in recommending it to anyone looking for a warm and caring home for themselves or a relative.
Reply from Tracy Moore, Client Liaison Manager at Chorleywood Manor Care Home - Avery Collection

Thank you for such a wonderful review. Your mother was very special to us and a big part of our community, loved by both team members and residents. We are so pleased that she was with us for such a long time too. Please feel free to pop in and see us at any time as you are all still a part of our family.

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Review from W B (Son-in-law of Resident) published on 20 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Seeing my mother-in-law comfortable and happy means the world to me. I am truly grateful to all the staff at Chorleywood Manor. The staff members/care teams deserve all the praise and a 1000 characters is not enough to express how wonderful they all are. To know that each day my mother-in-law is cared
for sets my heart and mind at peace. Selecting a home for a loved one is very difficult and worrying for all those concerned no matter what level of care is required. I can with hand on heart say Chorleywood Manor is a first-rate home.
The staff members/care teams work with a smile on their faces and are so gentle with the residents. I have been fortunate to attend several times when the afternoon entertainment has been taking place, the residents enjoy these activities immensely. The medical team members are first-rate and attend to every situation with grace and compassion.
Thank you Chorleywood Manor.
Reply from Tracy Moore, Client Liaison Manager at Chorleywood Manor Care Home - Avery Collection

Thank you for the lovely comments and such a wonderful review. We are so pleased that you love our home as much as we do. Your Mother in Law is loved by all in the community and it's a pleasure to have her with us.

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Review from J N (Wife of Resident) published on 28 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you so much Chorleywood Manor for looking after my husband in August. He would not have managed home alone while I had to be away for three weeks and you really came to our rescue! He had such a brilliant time with you. The food is awesome and the care is second to none. Your immaculate and beautifully
furnished care home is more like a five star hotel to be honest. We were so impressed! All the (smiling) staff really went the extra mile to make sure he was comfortable and happy at all times. Thank you very much indeed and God bless you all for all that you do!
Reply from Tracy Moore, Client Liaison Manager at Chorleywood Manor Care Home - Avery Collection

Thank you so much for the amazing review. We are very happy that you chose us for your husband's stay and that you are both glad you made that decision. We would love to have him at any time, so just give us a call anytime you need us. Truly lovely words - thank you.

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Review from Peter D (Husband of Resident) published on 22 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been a resident at Chorleywood Manor since the end of June 2023. It was not an easy decision and I am delighted to say that I am very pleased with the care that my wife receives. All the staff are very friendly and approachable and no effort seems to be spared to ensure that the residents
are able to live the best lives they can. The menus, activities, cleanliness and overall happy atmosphere of the home are just what anyone could wish for and it seems more like a luxury hotel than a care home.
Reply from Tracy Moore, Client Liaison Manager at Chorleywood Manor Care Home - Avery Collection

Thank you so much Peter for your kind comments. We are thrilled that you are so happy with your choice of home for your wife, we love having her here with us and to have you as part of our family too.

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Review from Victoria G (Daughter of Resident) published on 7 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved my dad from a previous home in March 2023. We are so glad we did! Dad's quality of life has gone up hugely. The quality of care and the genuine caring nature of all the staff - from the office, reception and carers is second to none. I would highly recommend it!
Reply from Tracy Moore, Client Liaison Manager at Chorleywood Manor Care Home - Avery Collection

Thank you so much for your kind words. We are very pleased that you are so happy with choosing us for Dad's new home, he is an absolute joy to have in our community and to be a part of our family here.

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Review from Nicholas C (Son of Resident) published on 17 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother came to this outstanding assisted care home at the end of June following a serious fall. She recovered so very well, and quickly, thanks to the kindness and support of all the team. After having made many friends in the first month, and having enjoyed the company and care of the team, mum
decided to stay longer! The quality of care is excellent, everyone, from the carers to senior managers, are very visible and caring, and very caring of mum, and the whole family. This is the first time we have used a care home, and I certainly wouldn't class this as a care home, it is the same experience and quality as living on a cruise ship, five stars! Mum has a beautiful quality one bedroom apartment, with contemporary finishes, very comfortable, it really is home from home. Mum loves the entertainment, food is excellent, the family and friends love dining with her, and I just couldn't fault anything! Thank you Avery Collection!
Reply from Tracy Moore, Client Liaison Manager at Chorleywood Manor Care Home - Avery Collection

Thank you so much for your lovely comments. We are very happy that you are so pleased you chose us. We are all one family here at Chorleywood Manor and so glad you feel a part of our family. We absolutely love having your Mother with us, her smile makes our day. Thank you.

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Review from Julie N (Daughter of Resident) published on 10 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise everyone enough at Chorleywood Manor (previously Signature). My dad has been there since the end of December 2022 and has settled in very well. The care staff are very friendly and try to go above and beyond to make sure my dad is comfortable. All staff are very friendly, not only to
my dad, but to us as visitors too. When looking for a suitable care home for my dad, this definitely felt the most clean, comforting and friendly. All these qualities are very much still in place. In my view, I chose the best one.
Reply from Tracy Moore, Client Liaison Manager at Chorleywood Manor Care Home - Avery Collection

Thank you for your lovely comments. We are very pleased that you are happy with the choice you made of placing Dad with us and love having him here as part of our family.

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Review from George P (Brother of Resident) published on 20 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother was receiving 24-hour care at his home, which I have to say could not be classed as care. Most of them sat there and did nothing, not cleaning, checking he had food, or if he had taken his meds.
We started looking for a care home. After visiting the Signature, we were very surprised at the
quality and professionalism.
We were impressed with the concern shown for my brother's well-being. Keeping us updated and working with us to keep him comfortable and safe. I was impressed with the accommodation; it is not like a traditional care home. The facilities and activities which are available are very reassuring to us, and the staff are friendly, helpful and very caring.
Everything about the whole operation is professional. This is the level of care anyone would want and deserve. They are also thoughtful, and that is what we have experienced. There are specific people assigned to him to keep everything constant and stable for him. Whenever we visit, we are always welcome.
Reply from Tracy Moore, Client Liaison Manager at Chorleywood Manor Care Home - Avery Collection

Thank you for your lovely comment above. We work hard to ensure that both our residents and our families are happy, and to receive such a wonderful review from yourself is very much appreciated.

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Review from John G (Nephew of Resident) published on 12 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We needed to get better care for my elderly aunt than she was getting at home. She suffers from Dementia/Alzheimer’s, and we graduated from a “live-in” carer. This proved to be insufficient. We visited several homes and settled for Signature at Chorleywood. The process was very easy, and we were assisted
all through the process by one lady. We arranged a visit and tour, and all our questions were answered. From the day our aunt moved in, she has received first-class care and attention from all the staff. They all do a wonderful job ensuring everyone is taken into the dining room for meals and receives any special requirements, and nothing is too much for them. The residents are assisted with all their personal hygiene, and we are kept up to date with what the staff require for my aunt's personal needs, and also when a GP had visited and the results of GP visits. I cannot recommend them enough. I am unable to rate the home any higher than five stars. The home is like a five-star hotel.
Reply from Tracy Moore, Client Liaison Manager at Chorleywood Manor Care Home - Avery Collection

Thank you, John, for your lovely review of our home; it is very much appreciated. We are very happy to hear that you are glad you choose us and that your aunt is now a resident here - she is loved by everyone - a very sweet lady.

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Review from Michael B (Son of Resident) published on 12 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Signature at Chorleywood has been fantastic with my mum. The best endorsement I can give them is when I picked my mum up on Christmas Day to take her for lunch. She was dressed immaculately, and her room was spotless and tidy. If there was a day when you thought standards might have lapsed, it would
have been Christmas Day, but the service was superb.
Although Mum has dementia, her general health has improved, and she is now walking better and also seems much more engaged. The staff are great, and every interaction I have had with them has been courteous and respectful - I know my mum is in good hands.
Reply from Tracy Moore, Client Liaison Manager at Chorleywood Manor Care Home - Avery Collection

Thank you very much for your kind comments above. We are always very happy to receive feedback, especially when family members confirm they are reassured they have chosen the right home for their loved one. Your Mum is a real character who we love having to reside with us in our wonderful community.

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Current Review Score: 9.9 (9.886)

Overview of Review Score

The Review Score of 9.9 (9.886) out of 10 for Chorleywood Manor Care Home - Avery Collection is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 34 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.886 for Chorleywood Manor Care Home - Avery Collection is calculated as follows: ( (361 Excellents x 5) + (42 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 405 Ratings = 4.886
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Chorleywood Manor Care Home - Avery Collection is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 100 registered maximum number of service users is 20, which has been reached with 34 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 May 2023

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

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Awards / Recognitions (11)

Meet the Team (8)

Fiona

Fiona Kazaza

Job Title: General Manager

I joined the healthcare industry as I am extremely passionate about delivering exceptional person-centred care to our residents and the highest standards of care. I joined in 2010 as a reminiscence coordinator, worked my way up to be the Assisted Living Coordinator and now I am a Deputy Manager here, supporting and leading the fantastic team of staff, working alongside residents and relatives. It is rewarding to see our principles of service being put into action daily, Enabling Freedom of choice and involving friends and family, celebrating Individuality, Nurturing the spirit, Encouraging Independence and Preserving Dignity.

Tracy

Tracy Moore

Job Title: Client Liaison Manager

I started my role here at Signature at Chorleywood in November 2019 and it has been the best decision I ever made. I absolutely love seeing the difference we can make in people’s lives, just so rewarding.


I am here to provide support to families and residents throughout the process from the initial enquiry through to moving into our community. My favourite part of my role is talking to the residents and their families, plus seeing all the residents enjoying the entertainment and the activities – when they smile, I smile.

Priscilla

Priscilla Nyamarebvu

Job Title: Dementia Care Manager

My journey in health care started in Domiciliary Care where I worked for a few years before I transitioned to Residential Care. I started my role at Signature at Chorleywood in 2009 as a Senior Care Assistant in the Reminiscence neighbourhood. As Dementia Care Manager my passion is to ensure my team and I strive to provide the highest quality of dementia care to our residents, giving our residents and their families memories to treasure as we go through this journey together. I want our relatives to have peace of mind as they are reassured that their loved ones are in safe hands. It is rewarding when I see the difference we are making in both the resident and their families' lives. Above all, I believe that we are on this journey together.

Tracy

Tracy Done

Job Title: Assisted Living Co-ordinator

My journey started in October 2008 when I walked through the doors for an interview as an Senior Care Assistant, I was met by the smiling welcoming face of one of our Concierge, the atmosphere was so friendly and welcoming I thought yes I can see myself being happy here, that was 12 years ago. I am now the Assisted Living Coordinator and work with a great team of Carers who are equally as passionate about the care they provide for our residents. My passion has always been to provide quality care for our residents. Creating a relationship of trust and being available to talk through any concerns or worries with both our residents and their loved ones is a priority for me.

Patrick

Patrick Maher

Job Title: Acitivities Coordinator

I began working here in 2007. I am very passionate about the care we provide for all our residents. It is incredibly rewarding and I am privileged to be working with an outstanding team. I hope to be working here for many years to come and sharing lots more happy times with the residents, their families and the team.

Elaine

Elaine McHale

Job Title: Business Office Coordinator

I joined the team here in August 2008. In my role as Business Office Coordinator, I am here to help both staff and residents. The team share the common goal of ensuring our residents and team member's time with us is as good as it can be.

Steve

Steve Williams

Job Title: Hospitality Manger Joined: 2022

I have an extensive background in premium pubs and restaurants which has transposed well in my recent move to Signature, ensuring we bring a premium yet relaxed feel to the service and food at Chorleywood. I have established a rapid love of the care sector, I enjoy bonding with all our residents and making sure they are looked after in every way. The team here at Chorleywood are amazing, we truly care for our residents and colleagues. It really is a lovely place to be!

Oana

Oana Stefanescu

Job Title: Head Of Housekeeping Joined: 2020

Since 2010 I have been a Housekeeping Manager at big-brand hotels. I am very proud to say that I joined Signature in 2020 and nowhere I have worked is as good as Signature, the best decision I ever made. I have a great and dedicated team which I am very proud of and we are working very hard to offer the highest standards of cleanliness to keep the community clean, and tidy and everyone safe from infections. To wake up every morning with a smile on your face because you know you are going not to work but to your second home where our residents become our family.

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