Chorleywood Manor Care Home - Avery Collection

Having looked around a few care homes locally I was impressed with how the place felt as I walked in. The reception area was bright and open and seemed very grand with a welcome smile from the concierge. The Bistro area is a very nice place to meet people in a more quiet setting to chat. The list of daily and weekly events provided was comprehensive and I was surprised at how much space there was and differing areas for residents to either sit and relax or be part of communal activities. Not the usual sitting/ dining area only. Residents are encouraged to join in the daily events and I feel there are more carers / general staff around than actual residents which means there is a calm atmosphere with people on hand at all times. From the perspective of someone who visits rather than resides, I can recommend it.

(Have given "safety" a lower score than is really deserved because during a recent power cut there is no alternative lighting source in rooms/bathrooms should power fail and panic in some residents could have resulted in injury.)

My partner's parents moved in last year after several health scares. Chorleywood Manor have been wonderful throughout the entire process. The staff are brilliant, it's always a pleasure to see them and they are so willing to help with any issues. The relief of knowing that my partner's parents are in such safe hands is so comforting. Happy parents, happy days, Thank you all at Chorleywood Manor. Big hugs all round.

My Father has been staying at Chorleywood Manor for just over a year now. He is very happy there and extremely well looked after. All the staff are exceptionally friendly, and professional. The entertainment is excellent and there is always something going on to help while away the time. The food is of a very high standard and the menus offer plenty of choice. I would highly recommend Chorleywood Manor, so much so that I would happily move in myself when I'm a lot older and need to be looked after.

Outstanding work everyone.

I feel grateful to know that my dad is safe and well cared for and that this isn't a job for the staff, it's a vocation and a pleasure. Highly recommended.

Dad only left because he required additional nursing care otherwise, we wouldn't have considered moving him. We are forever grateful for the compassion and professionalism shown throughout his stay. I highly recommend Chorleywood care home for their exceptional standard of care and the genuine heart they bring to their work.

Thanks go to the Chorleywood Manor team.

Chorleywood Manor is a very imposing building with all facilities in good condition. There are lots of activities for residents to take part in. The staff are all very friendly and caring. I feel satisfied that my mother is safe and taken good care of.

Mum came to Chorleywood Manor initially for respite care and is now a permanent resident. She is not the easiest resident, but the carers treat her with respect and good humour. The rooms are spacious and well-appointed; the communal areas are welcoming. We feel reassured that mum is being cared for in a safe environment - which takes the stress off us.

I love coming to Chorleywood Manor on Fridays because they make me so welcome. I only have to get in the door and I get a lovely welcome greeting from someone. It might be the concierge or another member of staff and residents sometimes even a hug. I come for the activities department and the play reading session, and also make cups of tea and coffee to save the staff from having to do it. I've been coming for 15 years - at first for respite after an operation.

The facilities are great. The care staff are amazing: kind/smiley/attentive. All staff welcome visitors by name - a lovely personal touch and quite an achievement! Mum has been more alert and engaged since moving in. The routine, level of care, and amount of stimulation seem to have worked wonders.

Leaving my husband for 2 weeks of respite is quite emotional but the care, attention, and friendly atmosphere smoothed this experience and I left him there feeling confident and relaxed that his stay would be a happy experience for us both.

The outside space and easy access is perfect.

Mum thinks all the staff are wonderful and very friendly. She would recommend it to anyone.

The care team takes good care of my Mother. If I/she have any questions or concerns they are responded to in good time. The hospitality team are also helpful and considerate.

Chorleywood is a brilliant care home, spotlessly clean, with very friendly staff with a warm and welcoming reception. The rooms are spacious and with a kitchenette and a large walk-in shower with a real home-from-home feeling.

My parents both moved into Chorleywood Manor in December 2023 and are full-time residents. It was a huge step for us to move them but from the minute we first visited we knew it was the right decision. Everyone made us feel so welcome on our tour and even made me a sandwich when my stomach rumbled! The large open reception is so welcoming and Mum and Dad are able to be together. There is always something going on to keep the residents entertained. They have 3 meals a day and there are always cakes, fruit, sandwiches, etc they can help themselves to the bistro at any time during the day. With quite different needs the staff make sure they are both always looked after encouraging mum to participate in exercises as dad sleeps a lot so she's not left on her own. It's been the best thing we did for them and puts our minds at rest knowing they are being cared for and they have a lovely little apartment.

My mother recently went to Chorleywood Manor for a two-week respite stay. From the moment we walked in, we were struck by the warmth and the smiles on the faces of the residents. My mother was made to feel so welcome and she enjoyed every minute of her stay - she was so busy, she hardly had time to talk to us. She loved the food and all the activities and it was great peace of mind for us to know she was being so well cared for.

From the first day I visited this care home (for my mother), I saw the love and care shown to its residents. My mother became a resident and I’ve seen her improve from not being able to feed herself and communicate to doing just that! She loves all the staff there. I can see this by the smiles, laughter, and ‘high 5’s’ she gives them all. They in turn show enormous love for my mother. I can relax, as they have all the things in place to protect her more than I could ever do. All the staff is amazing, I can never thank them enough.